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CD/DVD Rom Drive Help


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#1
LeFTy182

LeFTy182

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Hello. I purchased a HP Pavillion a6120n PC about 3 months ago and my CD/DVD Rom drive suddenly stopped reading discs. I was in the middle of burning a cd and it stopped about halfway through. I tried to do it again with a different disc and it wouldn't read it. I then put an audio cd in and still no luck reading it. Any suggestions would be great. Thanks!

Oh and im running Windows Vista if you need to know.

Edited by LeFTy182, 12 January 2008 - 01:10 AM.

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#2
SRX660

SRX660

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I would check with H-P for a replacement because i think they have a 1 year guarantee. Other than trying to reinstall the cdrom software i do not attempt mechanical repairing cd drives. Perhaps a cleaning CD would help, but it does not sound like it would. They are too cheap to spend any time trying to fix them. For $30 you can buy a new Lite-on DVD-RW drive. That is less than what i charge for one hours work on someones computer.

SRX660
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#3
LeFTy182

LeFTy182

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I would check with H-P for a replacement because i think they have a 1 year guarantee. Other than trying to reinstall the cdrom software i do not attempt mechanical repairing cd drives. Perhaps a cleaning CD would help, but it does not sound like it would. They are too cheap to spend any time trying to fix them. For $30 you can buy a new Lite-on DVD-RW drive. That is less than what i charge for one hours work on someones computer.

SRX660


Thank you for the reply. Is there any other way I can try to fix this before I take this up with HP?
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