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today I ran a disc defrag as it was quite bad I hope this was ok?
Yes this was a good idea. I recommend using JKDefrag in the future
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he has norton firewall is this ok? or is there a better one available?
Comodo is better, just make sure you fully remove Norton before installing Comodo if you choose to
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once again thank you for your patience and your help.
No problem. Let me know if you have any more questions
