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XP freezes on startup and says..


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#1
Stepold54

Stepold54

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C:\windows\system32\LSASRV.dll is not a valid windows image.. in the dialog box. It will not let me use last know good settings. The dialog box has Lsass.exe in the upper left hand corner. Help! (not isass.exe)

Edited by Stepold54, 14 January 2008 - 07:28 PM.

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#2
pip22

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Hi Stepold54. Welcome to the forum. That error could indicate your PC has a malware infection. I suggest you install the free 'HijackThis' and post it's log here: http://www.geekstogo...o-Here-f37.html

You canget HijackThis here: http://www.spywarein....php#hijackthis

You may want to read the 'pinned' posts on that forum if you want more info on using HijackThis, but don't try to analyse the log-file yourself. Even I can't do that and I've been a PC user for 14 years. leave that to the experts on the malware forum. They'll read your log-file and advise you further.
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#3
Stepold54

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I cannot access my computer. It will not let me even access Last Good Configuration. ?? The message pops up and thats the end.
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#4
Ztruker

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If you have a XP CD, you can boot the Recovery Console and use the expand command to extract it from the CD to the hard drive. It's \I386\LSASRV.DL_ on the CD. Enter expand /? for usage info.

See here for RC instructions: http://support.micro...kb;EN-US;314058

A copy should also be in C:\WINDOWS\system32\dllcache so you could copy it from there to C:\WINDOWS\system32.
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