Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

File not available error


  • Please log in to reply

#1
maunder

maunder

    New Member

  • Member
  • Pip
  • 8 posts
Hi there,
This is a question on behalf of my daughter. She uses blueyonder.co.uk web mail and recently, when she tries to open attachments, she is getting a "the file *****.doc is not available" error.
Has anyone got any idea what might be causing this? The tech support from blueyonder is not great....:)

Thanks,

Karl (maunder)
  • 0

Advertisements


#2
pip22

pip22

    Trusted Tech

  • Banned
  • PipPipPipPipPip
  • 2,663 posts
Hi maunder. Welcome to the forum.

If your daughter is able to open .doc files stored locally (those stored on the PC) with no problem, I would say it's a problem with the blueyonder website, which I see is now owned by Virgin Media. If it's a website problem, only the website operator can fix it.
Sorry I can't be more help other than in my first sentence .

Edited by pip22, 14 January 2008 - 10:07 AM.

  • 0

#3
maunder

maunder

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
Thanks pip, but it is purely a word problem. She is unable to open any word docs, including those on the hard disk. Have already tried START, RUN, WINWORD /R to re-register word, without any success. Any ideas?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP