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Help me please..... [resolved]


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#31
lenlerts

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I don't know what infection is on your computer. I hate that. Still, need to take a nap.

Click here to download eScan's mwav application. Double-click it to run it, select all local drives, scan all files, press 'scan' and when it is completed, anything found will be displayed in the lower pane. Highlight it, CTRL C and paste it in your next reply.

I'll check back later, don't know if I'll make your deadline though.

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Hey, can you get another malware specialist or member of staff to take care of me while you go to bed??

Thanks again
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#32
lenlerts

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someone help please..I really dont know what to do next....

A lot of progress have been made, and I'm getting closer to freedom... but not quite just yet....
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#33
admin

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DO NOT PM staff for support. I'm not even sure how your log was answered today when there are others, many days older, still waiting for replies.

This is a free service, offered by real people with real lives. I'm sorry the person helping you had to get some sleep. :tazz: I suggest maybe you do the same, and have some patience.
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#34
lenlerts

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OK, sorry for my lack of patience....

And yeh, I guess there are many others whose logs are unanswered....
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#35
admin

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Thanks for understanding. Good luck with your problem, I'm sure we'll be able to get it resolved for you. :tazz:
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#36
lenlerts

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I used silentrunners and about half way through, I got an error...

"Windows script host"
Error: Invalid procedure call or argument
Source: Microsoft VBScript runtime error

This is what I got...
"Silent Runners.vbs", revision 35, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\System32\ctfmon.exe" [MS]
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"AGRSMMSG" = "AGRSMMSG.exe" ["Agere Systems"]
"TrackPointSrv" = "tp4serv.exe" ["IBM Corporation"]
"TPTRAY" = "C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE" ["IBM Corp."]
"BMMGAG" = "RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor" [MS]
"QCTRAY" = "C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe" [null data]
"TP4EX" = "tp4ex.exe" ["IBM Corporation"]
"TPHOTKEY" = "C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [null data]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["VERITAS Software, Inc."]
"UC_SMB" = (no data)
"NeroCheck" = "C:\WINDOWS\System32\NeroCheck.exe" ["Ahead Software Gmbh"]
"HPDJ Taskbar Utility" = "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe" ["HP"]
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"AtiPTA" = "atiptaxx.exe" ["ATI Technologies, Inc."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"IMJPMIG8.1" = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32" [MS]
"IMEKRMIG6.1" = "C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE" [MS]
"MSPY2002" = "C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC" [null data]
"PHIME2002ASync" = "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC" [MS]
"PHIME2002A" = "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" ["Apple Computer, Inc."]
"DAEMON Tools-1033" = ""C:\Program Files\D-Tools\daemon.exe" -lang 1033" ["DAEMON'S HOME"]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\ {++}
"MicrosoftAntiSpywareCleaner" = "C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["VERITAS Software, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{32020A01-506E-484D-A2A8-BE3CF17601C3}" = "AlcoholShellEx"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\ALCOHO~1\ALCOHO~1\AXShlEx.dll" ["Alcohol Soft Development Team"]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{1C311AAA-D8B1-4A0A-BEE5-2387FEC583DA}" = "ShellPlusContextMenu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\B4FM.dll" [null data]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{ACBA0BA3-ACED-4E02-9221-794F7588DD9C}" = "All To MP3 Converter"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\LitexMedia\All To MP3 Converter\MP3ShellExt.dll" [empty string]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\
INFECTION WARNING! "{D56A1203-1452-EBA1-7294-EE3377770000}" = "Interlinking Memory Support"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\param32.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{93994DE8-8239-4655-B1D1-5F4E91300429}" = "DVDIdleShell Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\DOCUME~1\LENLER~1\Desktop\Programs\DVDREG~1\DVDShell.dll" [file not found]
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Enabled Wallpaper and Active Desktop:
-------------------------------------

Active Desktop is disabled.

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Len Lertsumitkul\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"


Startup items in "Len Lertsumitkul" & "All Users" startup folders:
------------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
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#37
lenlerts

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I've read many different threads on this forum, and I found that a lot of people have this problem I'm facing... but theirs is related to hotoffers.info......

They managed to delete the file after they found out what the bad file was. I've also read something on the net about my problem...

http://www.trendmicr...v...W_COOLWEB.B

This guy also got his problem resolved: http://www.geekstogo...rus-t18308.html
In his second post, it seems that he has successfully got rid of the red X and the desktop shorcuts...... I want to know how to do that on my computer...... would my eScan results help determine which files to delete?

Again here : http://www.geekstogo...jan-t18401.html
in the third post, the guy said that the two files most likely will be .dll How do I know which one is mine?

I've scanned my C:\WINDOWS with mwav's eScan...

The results are as follows....

First scan : in C:\WINDOWS

File System Found infected by "SideFind Spyware/Adware" Virus. Action Taken: No Action Taken.

File System Found infected by "ezula Spyware/Adware" Virus. Action Taken: No Action Taken.

File System Found infected by "myway Spyware/Adware" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\eZinstall.exe infected by "not-a-virus:AdWare.EZula.ak" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\nxstinst.exe infected by "not-a-virus:AdWare.NavExcel.i" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\remover.dll infected by "not-a-virus:AdWare.NavExcel.i" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\7832_up.exe infected by "Net-Worm.Win32.Sasser.a" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\BO2809040510.exe infected by "not-a-virus:AdWare.VirtualBouncer.d" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\guninst.exe infected by "not-a-virus:AdWare.Serpo.j" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\in10b6s.dll infected by "not-a-virus:AdWare.ToolBar.404Search.a" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\k404SearchSetup_MS28.exe infected by "not-a-virus:AdWare.ToolBar.404Search.a" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\msbb321.dll infected by "not-a-virus:AdWare.180Solutions" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\System32\SplWbr.dll infected by "not-a-virus:AdWare.VirtualBouncer.j" Virus. Action Taken: No Action Taken.
File C:\DOCUME~1\LENLER~1\LOCALS~1\Temp\sndger.dat infected by "not-a-virus:AdWare.Virtumonde.a" Virus. Action Taken: No Action Taken.

File C:\DOCUME~1\LENLER~1\LOCALS~1\Temp\vmtemp.tmp infected by "not-a-virus:AdWare.Virtumonde.a" Virus. Action Taken: No Action Taken.

File C:\DOCUME~1\LENLER~1\LOCALS~1\TEMPOR~1\Content.IE5\05U34DI3\0006_regular[1].cab infected by "Trojan-Downloader.Win32.IstBar.gen" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\eZinstall.exe infected by "not-a-virus:AdWare.EZula.ak" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\nxstinst.exe infected by "not-a-virus:AdWare.NavExcel.i" Virus. Action Taken: No Action Taken.

File C:\WINDOWS\remover.dll infected by "not-a-virus:AdWare.NavExcel.i" Virus. Action Taken: No Action Taken.

Edited by lenlerts, 21 April 2005 - 11:05 PM.

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#38
lenlerts

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I've also scanned with Antispyware a couple of times, and have deleted everything found.....however, there's this one called

Possible Browser Hijack (Browser Modifier) and it said located in Internet Explorer homepage http://specialgoods.info/ad0179 , which I keep getting again and again.....after I removed it.... what to do?

Here's my most recent log....

Logfile of HijackThis v1.99.1
Scan saved at 5:20:25 PM, on 22/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\ZyXEL Technology Corporation\ZyAIR G-220 Utility\ZDWlan.exe
C:\Documents and Settings\Len Lertsumitkul\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.specialgoods.info/ad0179/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = w2ksrvproxy.tsc.nsw.edu.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.tsc.nsw.edu.au
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_1.1.70-big.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ZDWlan.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: OzEmail - {E071235E-7EDB-4A22-A08C-E391ACF74BB2} - http://www.hn.ozemail.com.au (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optusnet.com.au
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...g/GoogleNav.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab28578.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
  • 0

#39
lenlerts

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Any staff member...please help me...I'm really close and have been waiting for a day.... please have a look at my logs and give me an advice on what to do next..... (I dont think it requires much work from now):tazz:

Thanks
  • 0

#40
Metallica

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DO NOT PM staff for support. I'm not even sure how your log was answered today when there are others, many days older, still waiting for replies.

This is a free service, offered by real people with real lives. I'm sorry the person helping you had to get some sleep. :tazz: I suggest maybe you do the same, and have some patience.

View Post


I will have to repeat this. Please take time-zones and the workload into consideration.

We are doing the best we can.

I'll ask g2i2r4 if she'd like for me to take over, but even so, this will take time.

Regards,

Pieter
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#41
lenlerts

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I will have to repeat this. Please take time-zones and the workload into consideration.

We are doing the best we can.

I'll ask g2i2r4 if she'd like for me to take over, but even so, this will take time.

Regards,

Pieter

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I totally understand that, I was just asking that if you had time, do you mind having a quick log at my log....seeing if it is reasonably clean??

Again, sorry..... I understand that I'm very lucky to have got this far...... and I promise that I won't post anymore PM's to mods......

Very very sorry for my actions......

Edited by lenlerts, 22 April 2005 - 08:24 AM.

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#42
ScHwErV

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As Admin and Metallica already said, please do not PM me for support.

g2i2r4 is already helping you and she will be along shortly to help you. Please be patient.

As Admin already pointed out, your log should not have even been started today as we have a backlog in this forum that is almost 2 weeks long.

You should consider yourself lucky to have gotten this far this fast.

ScHwErV :tazz:
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#43
lenlerts

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I've upgraded windows to sp1a....

This is my latest log...please check if its mostly clean other than the R0...which I can't get rid of..... thanks again...

Logfile of HijackThis v1.99.1
Scan saved at 11:32:59 PM, on 22/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\ZyXEL Technology Corporation\ZyAIR G-220 Utility\ZDWlan.exe
C:\Documents and Settings\Len Lertsumitkul\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.specialgoods.info/ad0179/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = w2ksrvproxy.tsc.nsw.edu.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.tsc.nsw.edu.au
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_1.1.70-big.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ZDWlan.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\windows\downloaded program files\GoogleToolbar_en_1.1.70-big.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: OzEmail - {E071235E-7EDB-4A22-A08C-E391ACF74BB2} - http://www.hn.ozemail.com.au (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optusnet.com.au
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...g/GoogleNav.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab28578.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

Edited by lenlerts, 22 April 2005 - 08:20 AM.

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#44
KbCb

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If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

ScHwErV :tazz:

Edited by Geek U Moderator

Edited by ScHwErV, 22 April 2005 - 09:47 AM.

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#45
KbCb

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If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

ScHwErV :tazz:

Edited by Geek U Moderator

Edited by ScHwErV, 22 April 2005 - 09:47 AM.

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