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Outlook express locks on send or address book

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Outlook Express 6


Just ran update. No joy.

When I click on reply or new mail or the address book, OE locks up and eventually gets shut down with the send error report etc.

I can check and download mail OK.

In the "Contacts" window, it appears for a while to be constantly updating. The list is flickering and if I try to scroll down the list it just keeps snapping back to the top.

If I try to open the address book - Program not responding etc.

If I try to export the messages I get "The export could not be performed. An error occurred while initializing MAPI."

If I try to export the address book as MS exchange I get a very quick "Address book export process has been completed" but nothing else appears to happen.

If I export to CSV, I get a valid file that I can open in Excel and the data appears to be good.

In general, the program acts like its very busy with delays opening different folders and/or displaying the contents.

I have McAfee Security Center but have disabled


I finally disabled all of McAffee including virus protection and the problem appears to be solved.

I'll experiment a bit more when I have some more time and report back. If anybody is already familiar with this problem, please post what you have found.

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    Retired Staff

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Haven't experienced it but since an AV program can do an active monitoring of incoming and outgoing email, I think I would uninstall/reinstall/repair mcafee (depending on what options you have, with repair being the best)
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