latop screen goes white
Posted 18 January 2008 - 09:36 PM
Posted 18 January 2008 - 09:45 PM
First I would like for you to hook up an external monitor if you can.
(There is an external port for a monitor).
The reason for this is it sounds like your back light may be going bad.
If the external monitor does the same thing than we will have to look else where, but this simple test will help give some insight.
Posted 18 January 2008 - 10:05 PM
I have not used an external monitor but I have used a complete different chassis which pretty much takes all of the hardware, except for the hard drive, out of the loop.
Posted 18 January 2008 - 11:12 PM
Posted 19 January 2008 - 12:08 AM
thank you for responding.
Yes that is correct, the problem followed the hard drive. I have also done a chkdsk and have also formatted the drive and reloaded the OS and my applications.
Posted 19 January 2008 - 06:20 AM
That is actually good news! If it is a software problem it is going to be much less expensive to fix.
I need to ask about any changes you have made right before this started.
Did you update any thing? Lets try two things.
1)Click on the start button.
2)select control panel.
3)open device manager.
4)click on graphics adapter.
5)right click on the graphic card (-graphic adapter
[color =blue] Intel 4500 integrated graphic......)[/color] This is just an example.
7)select update driver.
If there is no newer driver, or if this does not work follow steps 1-6 and then select roll back driver.
Posted 19 January 2008 - 10:28 AM
Posted 22 January 2008 - 08:13 AM
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users