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Someone please help[CLOSED]


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#1
vickilookingforhelp

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can someome please help me i have ran norton and adaware and i can't get rid of it.....please
vicki
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#2
Retired Tech

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Run Hijack This and post the log to the malware section of these forums or to the tom coyote site

Hijack This
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#3
vickilookingforhelp

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is this what you need?
Vicki

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#4
vickilookingforhelp

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or is this what you are looking for please help lol
vicki
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#5
vickilookingforhelp

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I think i finally got it right....

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#6
vickilookingforhelp

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is this right? lol

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#7
vickilookingforhelp

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Logfile of HijackThis v1.99.1
Scan saved at 10:24:00 PM, on 4/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\yfnsf\swhjge.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\jdrrlfa\vjdrajah.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\dahvy\keegtaji.exe
C:\WINDOWS\System32\teyclb\ngxw.exe
C:\WINDOWS\System32\wreis\ryqohqq.exe
C:\WINDOWS\System32\nljhe\skrqdk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
c:\windows\system32\chfxwp.exe
C:\WINDOWS\System32\ipinpi.exe
C:\Program Files\Microsoft Office\OFFICE11\FRONTPG.EXE
C:\Program Files\CoffeeCup Software\CoffeeCup Free FTP\wrapper.exe
C:\Program Files\CoffeeCup Software\CoffeeCup Free FTP\freeFTP.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Vicki\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0278/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O1 - Hosts: 216.39.69.102 view.atdmt.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 www.lycos.com
O1 - Hosts: 69.50.173.4 altavista.com
O1 - Hosts: 69.50.173.4 www.altavista.com
O1 - Hosts: 69.50.173.4 amazon.com
O1 - Hosts: 69.50.173.4 www.amazon.com
O1 - Hosts: 69.50.173.4 aol.com
O1 - Hosts: 69.50.173.4 www.aol.com
O1 - Hosts: 69.50.173.4 earthlink.net
O1 - Hosts: 69.50.173.4 www.earthlink.net
O1 - Hosts: 69.50.173.4 ebay.com
O1 - Hosts: 69.50.173.4 www.ebay.com
O1 - Hosts: 69.50.173.4 go.com
O1 - Hosts: 69.50.173.4 www.go.com
O1 - Hosts: 69.50.173.4 google.com
O1 - Hosts: 69.50.173.4 www.google.com
O1 - Hosts: 69.50.173.4 icq.com
O1 - Hosts: 69.50.173.4 www.icq.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 www.lycos.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 69.50.173.4 yahoo.com
O1 - Hosts: 69.50.173.4 www.yahoo.com
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\nst150.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [skrqdk] C:\WINDOWS\System32\nljhe\skrqdk.exe
O4 - HKLM\..\Run: [ryqohqq] C:\WINDOWS\System32\wreis\ryqohqq.exe
O4 - HKLM\..\Run: [swhjge] C:\WINDOWS\System32\yfnsf\swhjge.exe
O4 - HKLM\..\Run: [vjdrajah] C:\WINDOWS\System32\jdrrlfa\vjdrajah.exe
O4 - HKLM\..\Run: [keegtaji] C:\WINDOWS\System32\dahvy\keegtaji.exe
O4 - HKLM\..\Run: [ngxw] C:\WINDOWS\System32\teyclb\ngxw.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitechu32.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {38614D7D-6976-42B9-AE5A-B1CD8ADC7265} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {38614D7D-6976-42B9-AE5A-B1CD8ADC7265} - (no file) (HKCU)
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co....cab?10,0,910,0
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...443/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D8DD6D5E-8C1E-4972-8AA7-5719A1125F45}: NameServer = 10.150.1.10,10.150.1.11
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: juhmhdgmmnp - Unknown owner - C:\WINDOWS\System32\gmmnp\juhmhd.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
O23 - Service: swhjgeyfnsf - Unknown owner - C:\WINDOWS\System32\yfnsf\swhjge.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: vjdrajahjdrrlfa - Unknown owner - C:\WINDOWS\System32\jdrrlfa\vjdrajah.exe
O23 - Service: vpmmcesqd - Unknown owner - C:\WINDOWS\System32\cesqd\vpmm.exe (file missing)
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#8
Avohir

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Welcome to G2G :tazz:

are the virus definitions for Norton up to date? If not, is it because you havent updated them, or is your subscription expired?
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#9
Retired Tech

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If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

ScHwErV :tazz:

Edited by Geek U Moderator

Edited by ScHwErV, 21 April 2005 - 01:10 PM.

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#10
vickilookingforhelp

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Logfile of HijackThis v1.99.1
Scan saved at 10:24:00 PM, on 4/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\yfnsf\swhjge.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\jdrrlfa\vjdrajah.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\dahvy\keegtaji.exe
C:\WINDOWS\System32\teyclb\ngxw.exe
C:\WINDOWS\System32\wreis\ryqohqq.exe
C:\WINDOWS\System32\nljhe\skrqdk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
c:\windows\system32\chfxwp.exe
C:\WINDOWS\System32\ipinpi.exe
C:\Program Files\Microsoft Office\OFFICE11\FRONTPG.EXE
C:\Program Files\CoffeeCup Software\CoffeeCup Free FTP\wrapper.exe
C:\Program Files\CoffeeCup Software\CoffeeCup Free FTP\freeFTP.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Vicki\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotoffers.info/ad0278/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O1 - Hosts: 216.39.69.102 view.atdmt.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 www.lycos.com
O1 - Hosts: 69.50.173.4 altavista.com
O1 - Hosts: 69.50.173.4 www.altavista.com
O1 - Hosts: 69.50.173.4 amazon.com
O1 - Hosts: 69.50.173.4 www.amazon.com
O1 - Hosts: 69.50.173.4 aol.com
O1 - Hosts: 69.50.173.4 www.aol.com
O1 - Hosts: 69.50.173.4 earthlink.net
O1 - Hosts: 69.50.173.4 www.earthlink.net
O1 - Hosts: 69.50.173.4 ebay.com
O1 - Hosts: 69.50.173.4 www.ebay.com
O1 - Hosts: 69.50.173.4 go.com
O1 - Hosts: 69.50.173.4 www.go.com
O1 - Hosts: 69.50.173.4 google.com
O1 - Hosts: 69.50.173.4 www.google.com
O1 - Hosts: 69.50.173.4 icq.com
O1 - Hosts: 69.50.173.4 www.icq.com
O1 - Hosts: 69.50.173.4 lycos.com
O1 - Hosts: 69.50.173.4 www.lycos.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 207.68.172.246 msn.com
O1 - Hosts: 69.50.173.4 yahoo.com
O1 - Hosts: 69.50.173.4 www.yahoo.com
O2 - BHO: (no name) - {00000000-DD60-0064-6EC2-6E0100000000} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} - C:\WINDOWS\System32\nst150.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_6_0_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [skrqdk] C:\WINDOWS\System32\nljhe\skrqdk.exe
O4 - HKLM\..\Run: [ryqohqq] C:\WINDOWS\System32\wreis\ryqohqq.exe
O4 - HKLM\..\Run: [swhjge] C:\WINDOWS\System32\yfnsf\swhjge.exe
O4 - HKLM\..\Run: [vjdrajah] C:\WINDOWS\System32\jdrrlfa\vjdrajah.exe
O4 - HKLM\..\Run: [keegtaji] C:\WINDOWS\System32\dahvy\keegtaji.exe
O4 - HKLM\..\Run: [ngxw] C:\WINDOWS\System32\teyclb\ngxw.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\elitechu32.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {38614D7D-6976-42B9-AE5A-B1CD8ADC7265} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {38614D7D-6976-42B9-AE5A-B1CD8ADC7265} - (no file) (HKCU)
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co....cab?10,0,910,0
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab32846.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...443/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D8DD6D5E-8C1E-4972-8AA7-5719A1125F45}: NameServer = 10.150.1.10,10.150.1.11
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: juhmhdgmmnp - Unknown owner - C:\WINDOWS\System32\gmmnp\juhmhd.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
O23 - Service: swhjgeyfnsf - Unknown owner - C:\WINDOWS\System32\yfnsf\swhjge.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: vjdrajahjdrrlfa - Unknown owner - C:\WINDOWS\System32\jdrrlfa\vjdrajah.exe
O23 - Service: vpmmcesqd - Unknown owner - C:\WINDOWS\System32\cesqd\vpmm.exe (file missing)
  • 0

#11
ScHwErV

ScHwErV

    Member 5k

  • Retired Staff
  • 21,285 posts
  • MVP
vickilookingforhelp

Please do not take suggestions from any member who is not a Geeks to Go Staff Member.

When you post your next response, please just copy and paste the log into this thread. You dont need to attach it.

You have a number of different problems that I can see. Lets start out with some general scans and see if we cant clean things up a little.

Please download Spybot Search & Destroy and AdAware.

Follow all the instructions on this website to run a scan with both of these softwares.

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

Good Luck

ScHwErV :tazz:
  • 0

#12
ScHwErV

ScHwErV

    Member 5k

  • Retired Staff
  • 21,285 posts
  • MVP
vickilookingforhelp

Patience is a virtue. I have now merged all 4 of your topics. Do not start multiple topics for the same problem. Keep all your replies here in this thread.

ScHwErV :tazz:
  • 0

#13
ScHwErV

ScHwErV

    Member 5k

  • Retired Staff
  • 21,285 posts
  • MVP
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






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