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Windows wont log on


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#1
Anagii

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My laptop goes to the log in screen, where you pick your user, then when you click to log in it says that it is logging in.. then it switches to saving your data and logging out.. Can someone help me please. It does the same thing if i try to go into safe mode.
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#2
Titan8990

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Do you have a copy of a Windows XP disc? Preferably the same as that is insalled on the laptop.

Edited by Titan8990, 19 January 2008 - 04:47 PM.

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#3
Anagii

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Yes I do... but everytime I try to use it it says that it can't find alot of the files.
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#4
Ztruker

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What do you mean when you say but everytime I try to use it it says that it can't find a lot of the files?

Do you mean if you try to do a Repair or Clean install the installation process can't find a lot of files?

Have you tried booting to Safe Mode and doing a System Restore to a date before this started happening?

See here for Safe Mode info: http://support.microsoft.com/kb/315222
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#5
Anagii

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When I try to repair windows on my computer it keeps saying that it can't find files and that if you don't have those files windows wont install correctly.

I can't log on even in safe mode. And when I tried to do a system restore, when I started having "Explorer.exe - bad image" errors, it did absolutely nothing and the only restore time was that day and after the errors were taking place. Then it just started not letting me log on but it had a different screen (not the normal log on screen). I came on here and looked at what others did to fix the problem and it was usually using the CD so I tried to use the CD and it told me files could not be found. But it did restore it to the oringinal log in screen that the computer came with.
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#6
Ztruker

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Okay, let me see if I understand what is happening.

Laptop system, you can't login, you can't boot to Safe Mode.
When you try to use your XP CD to do a Repair install, you get many "missing file" error messages.

Either the XP CD is defective, dirty or scratched or your CD drive is going bad. Try cleaning the CD with a soft cloth and a little (very little) soap and water. Clean from the inside edge to the outside edge, do not wipe in circles.

If that doesn't help, see if you can borrow a CD drive from a friend and try it in your computer, see if that helps.

Follow directions here to do a Repair Install: http://www.geekstogo...ws-XP-t138.html

If still no good, then you need to look at memory (RAM) as it can also cause this kind of problem.

There are two programs that are normally used to test computer memory, Memtest86 and Microsoft Memory Diagnostic. They are available from the following locations:

Memtest386
Microsofft Memory Tester
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