[fetus2]

Hi, I have run adaware, avg, spybot but have still got a lot of nasties. I cannot even run task manager or enable my network anymore please help. Here is my log file. Thanks in advance.

Logfile of HijackThis v1.98.2
Scan saved at 16:32:44, on 22/11/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBAgent.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Winamp\Winampa.exe
C:\WINNT\system32\mshosts.exe
C:\winnt\180ax.exe
C:\WINNT\system32\nvkload.exe
C:\WINNT\system32\mshosts.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Windows Fix] integator.exe
O4 - HKLM\..\Run: [Microsoft Video] MV.exe
O4 - HKLM\..\Run: [Microsoft Windows Host] mshosts.exe
O4 - HKLM\..\Run: [Microsoft Windows Hosting] MSschost.exe
O4 - HKLM\..\Run: [Reek 32 Server] reek32.exe
O4 - HKLM\..\Run: [180ax] c:\winnt\180ax.exe
O4 - HKLM\..\Run: [IE Menu Extension toolbar] rundll32.exe "C:\PROGRA~1\IEMENU~1\tbextn.dll" DllShowTB
O4 - HKLM\..\Run: [load] msgsr32.exe
O4 - HKLM\..\Run: [nvkload] nvkload.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [lavat] C:\WINNT\lavat.exe
O4 - HKLM\..\RunServices: [Windows Fix] integator.exe
O4 - HKLM\..\RunServices: [Microsoft Video] MV.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Host] mshosts.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Hosting] MSschost.exe
O4 - HKLM\..\RunServices: [Reek 32 Server] reek32.exe
O4 - HKLM\..\RunServices: [load] msgsr32.exe
O4 - HKLM\..\RunServices: [nvkload] nvkload.exe
O4 - HKCU\..\Run: [Windows Fix] integator.exe
O4 - HKCU\..\Run: [Microsoft Windows Host] mshosts.exe
O4 - HKCU\..\Run: [Reek 32 Server] reek32.exe
O4 - HKCU\..\Run: [load] msgsr32.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/

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Hello again, just realised that I had posted an old log file! Oh well nobodys perfect! Anyway any help would be appreciated as I am clearly not up to the job!

Thanks in advance. Here is the correct log file:

Logfile of HijackThis v1.99.1
Scan saved at 15:17:21, on 21/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBAgent.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\sense.exe
C:\WINNT\system32\mui\0001\FireDaemon.EXE
C:\WINNT\system32\mui\0001\logfiles.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\jobsvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Prevx Home\PXAgent.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\hopmon.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\dllcache\Remote.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\printsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\helpsvc.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\rsrc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\webapp.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\WINNT\system32\nvkhost.exe
C:\WINNT\system32\graphic.exe
C:\WINNT\system32\?ttrib.exe
C:\Documents and Settings\pat\Application Data\rupo.exe
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {CD8AE805-66D4-577B-9AEB-234934EE65F6} - C:\WINNT\system32\wknnj.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Microsoft Video] MV.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Agent] ghost32.exe nvkhost.exe -L -p 65537 -t -d -e cmd.exe
O4 - HKLM\..\Run: [Internet Cache] cache.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [Service Manager] sams.exe
O4 - HKLM\..\Run: [Intel Graphics Encoder] graphic.exe
O4 - HKLM\..\RunServices: [Microsoft Video] MV.exe
O4 - HKLM\..\RunServices: [Internet Cache] cache.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP] svchostc.exe
O4 - HKLM\..\RunServices: [Service Manager] sams.exe
O4 - HKLM\..\RunServices: [Intel Graphics Encoder] graphic.exe
O4 - HKCU\..\Run: [Internet Cache] cache.exe
O4 - HKCU\..\Run: [Kwuu] C:\WINNT\system32\?ttrib.exe
O4 - HKCU\..\Run: [Intel Graphics Encoder] graphic.exe
O4 - HKCU\..\Run: [Ewwe] C:\Documents and Settings\pat\Application Data\rupo.exe
O4 - HKCU\..\RunServices: [Intel Graphics Encoder] graphic.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZNxdm462AXGB
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O17 - HKLM\System\CCS\Services\Tcpip\..\{261BFF62-1E24-4257-9C29-D0788A4AF378}: NameServer = 213.120.62.97,213.120.62.101
O17 - HKLM\System\CS2\Services\Tcpip\..\{261BFF62-1E24-4257-9C29-D0788A4AF378}: NameServer = 213.120.62.97,213.120.62.101
O17 - HKLM\System\CS3\Services\Tcpip\..\{261BFF62-1E24-4257-9C29-D0788A4AF378}: NameServer = 213.120.62.97,213.120.62.101
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EpsonBidirectionalAgent - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBAgent.exe
O23 - Service: Internet Cache - Unknown owner - C:\WINNT\system32\cache.exe" -netsvcs (file missing)
O23 - Service: Universal Job Service (jobsvcu) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\sense.exe
O23 - Service: Logical Disk Health System (Logfiles) - Unknown owner - C:\WINNT\system32\mui\0001\FireDaemon.EXE
O23 - Service: MSTCS - Unknown owner - C:\WINNT\system32\Service.exe
O23 - Service: NetShare (NETSHR) - Unknown owner - C:\WINNT\system32\NetShare.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: Universal Print Service (printsvcu) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\hopmon.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINNT\system32\dllcache\Remote.exe" /service (file missing)
O23 - Service: TCPSVC FTP Server (TCPSVC) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\helpsvc.exe
O23 - Service: Universal Paper Service (UPSVC) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\rsrc.exe
O23 - Service: Website Monitoring (WebMON) - Unknown owner - C:\WINNT\system32\dllcache\inflate.exe (file missing)
O23 - Service: Windows Users Management (winlogon) - Unknown owner - C:\WINNT\system32\mui\0001\FireDaemon.EXE
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)

[fetus2]

Hello again, just realised that I had posted an old log file! Oh well nobodys perfect! Anyway any help would be appreciated as I am clearly not up to the job!

Thanks in advance. Here is the correct log file:

Logfile of HijackThis v1.99.1
Scan saved at 15:17:21, on 21/04/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBAgent.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\sense.exe
C:\WINNT\system32\mui\0001\FireDaemon.EXE
C:\WINNT\system32\mui\0001\logfiles.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\jobsvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Prevx Home\PXAgent.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\hopmon.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\dllcache\Remote.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\printsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\helpsvc.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\rsrc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\webapp.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\WINNT\system32\nvkhost.exe
C:\WINNT\system32\graphic.exe
C:\WINNT\system32\?ttrib.exe
C:\Documents and Settings\pat\Application Data\rupo.exe
C:\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {CD8AE805-66D4-577B-9AEB-234934EE65F6} - C:\WINNT\system32\wknnj.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Microsoft Video] MV.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Windows Agent] ghost32.exe nvkhost.exe -L -p 65537 -t -d -e cmd.exe
O4 - HKLM\..\Run: [Internet Cache] cache.exe
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\Run: [Service Manager] sams.exe
O4 - HKLM\..\Run: [Intel Graphics Encoder] graphic.exe
O4 - HKLM\..\RunServices: [Microsoft Video] MV.exe
O4 - HKLM\..\RunServices: [Internet Cache] cache.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP] svchostc.exe
O4 - HKLM\..\RunServices: [Service Manager] sams.exe
O4 - HKLM\..\RunServices: [Intel Graphics Encoder] graphic.exe
O4 - HKCU\..\Run: [Internet Cache] cache.exe
O4 - HKCU\..\Run: [Kwuu] C:\WINNT\system32\?ttrib.exe
O4 - HKCU\..\Run: [Intel Graphics Encoder] graphic.exe
O4 - HKCU\..\Run: [Ewwe] C:\Documents and Settings\pat\Application Data\rupo.exe
O4 - HKCU\..\RunServices: [Intel Graphics Encoder] graphic.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check(3).lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZNxdm462AXGB
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O17 - HKLM\System\CCS\Services\Tcpip\..\{261BFF62-1E24-4257-9C29-D0788A4AF378}: NameServer = 213.120.62.97,213.120.62.101
O17 - HKLM\System\CS2\Services\Tcpip\..\{261BFF62-1E24-4257-9C29-D0788A4AF378}: NameServer = 213.120.62.97,213.120.62.101
O17 - HKLM\System\CS3\Services\Tcpip\..\{261BFF62-1E24-4257-9C29-D0788A4AF378}: NameServer = 213.120.62.97,213.120.62.101
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EpsonBidirectionalAgent - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBAgent.exe
O23 - Service: Internet Cache - Unknown owner - C:\WINNT\system32\cache.exe" -netsvcs (file missing)
O23 - Service: Universal Job Service (jobsvcu) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\sense.exe
O23 - Service: Logical Disk Health System (Logfiles) - Unknown owner - C:\WINNT\system32\mui\0001\FireDaemon.EXE
O23 - Service: MSTCS - Unknown owner - C:\WINNT\system32\Service.exe
O23 - Service: NetShare (NETSHR) - Unknown owner - C:\WINNT\system32\NetShare.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: Prevx Agent (PrevxAgent) - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: Universal Print Service (printsvcu) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\hopmon.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINNT\system32\dllcache\Remote.exe" /service (file missing)
O23 - Service: TCPSVC FTP Server (TCPSVC) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\helpsvc.exe
O23 - Service: Universal Paper Service (UPSVC) - Unknown owner - C:\WINNT\system32\IME\TINTLGNT\CTSVCUDA\rsrc.exe
O23 - Service: Website Monitoring (WebMON) - Unknown owner - C:\WINNT\system32\dllcache\inflate.exe (file missing)
O23 - Service: Windows Users Management (winlogon) - Unknown owner - C:\WINNT\system32\mui\0001\FireDaemon.EXE
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)

[OldTimer]

Hi fetus2 and welcome to the GTG forums. After reviewing your log I see a few items that require our attention. Let's start out with a standard battery of scans and see what is left. Please proceed with the following steps in order.

Step #1

Run On-line virus scans

Please run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
Make sure that you choose "fix" or "clean".

Step #2

Run On-line trojan scan.

Click on the link below and follow the directions on the webpage to run an online trojan scan:WindowSecurity online trojan scan
Step #3

Run Spybot Search & Destroy

Download, install, update and run a scan with Spybot S&D:

• Download and Install Spybot Search & Destroy, accepting the Default Settings.
• In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.
• Close ALL windows except Spybot S&D
• Click the button to ‘Search for Updates’ and then download and install all available Updates.
• Next click the button ‘Check for Problems’
• When Spybot is complete, it will be showing ‘RED’ entries bold 'Black' entries and ‘GREEN’ entries in the window.
• Make certain there is a check mark beside all of the RED entries ONLY.
• Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED entries.
• REBOOT to complete the scan and clear memory.

Step #4

Run AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:

• Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
• Close ALL windows except Ad-Aware SE.
• Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
• Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
  • In the ‘General’ window make sure the following are selected in green:
    • Under Safety:
      • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
  • Under Definitions:
    • Prompt to update outdated definitions - set the number of days
• Click on the ‘Scanning’ button on the left and select in green:
  • Under Driver, Folders & Files:
    • Scan Within Archives
  • Under Select drives & folders to scan:
    • choose all hard drives
  • Under Memory & Registry: all green
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
• Click on the ‘Advanced’ button on the left and select in green:
  • Under Shell Integration:
    • Move deleted files to recycle bin
  • Under Logfile Detail Level: all green
    • include addtional object information
    • DESELECT - include negligible objects information
    • include environment information
  • Under Alternate Data Streams:
    • Don't log streams smaller than 0 bytes
    • Don't log ADS with the following names: CA_INOCULATEIT
• Click the ‘Tweak’ button and select in green:
  • Under ‘Scanning Engine’:
    • Unload recognized processes during scanning
    • Scan registry for all users instead of current user only
  • Under ‘Cleaning Engine’:
    • Let Windows remove files in use at next reboot
  • Under Log Files:
    • Include basic Ad-aware SE settings in logfile
    • Include additional Ad-aware SE settings in logfile
    • Please do not check: Include Module list in logfile
• Click on ‘Proceed’ to save the settings.
• Click ‘Start’
• Choose 'Perform Full System Scan'
• DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
• Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
• If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
• Save the log file when it asks and then click ‘Finish’
• REBOOT to complete the removal of what Ad-Aware SE found.

Step #5

Next, let's clean up the temporary folders:

• Download CleanUp! and install.
• Start CleanUp! and click the CleanUp! button. Let it run to completion.

Step #6

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here as a relpy to this topic and I will review it.

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGITIMATE AND VITAL TO THE FUNCTION OF YOUR COMPUTER

OT

[fetus2]

Hi Old timer thanks for your reply. I could not run any online scans as I could not enable the network due to one of the nasties. However i have printed out your advice for the next time I am called to clean up a machine.

Thanks again

[OldTimer]

Hi fetus2. So where are we at with this machine. If it is still infected then post a current log file and we will need to remove the infections manually.

Cheers.

OT