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Windows XP Drivers for Gateway GM5472


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#1
KimScoop

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My company purchased a Gateway GM5472 which came with Windows Vista pre-installed. Our company policy is to use Windows XP, so we purchased a new copy of XP to install on the computer. Unfortunately, no one thought to save a copy of the drivers and hardware from the device manager before they formatted the hard drive. Now, the following things try to install on boot-up, but say they cannot find the drivers:

Audio Device on HiDef Audio Bus
Video Controller
SM Bus Controller
PCI Simple Communications Controller
Multimedia Video Controller

Since Gateway does not ship Vista with a Drivers disc and will not support changes to the OS, I'm at a bit of a loss as to how to obtain the necessary XP drivers that I need. Also, because the guy who did the install didn't keep a record, I don't even know the brands/IDs of the hardware that is in there.

I searched and found a small amount of information regarding Gateway laptops with this problem, but those drivers do not appear to be the ones I need. Also, the instructions I found referenced being able to look in the device manager before reformatting, which as I stated above, no one thought to do. If anyone could even begin to point me in the right direction for how to obtain what I need, I would be most grateful.
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#2
shard92

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Well your best bet would be to go to gateway and if they don't have xp drivers look up the specifications for that computer then go to the companies that made the components ( such as intel or whoever ) and see if they have xp drivers..... Good Luck!!!
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#3
KimScoop

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I tried Gateway. They won't tell me what drivers it shipped with and I have no way of knowing.

I guess I don't know where I would get the specs--would that be somewhere on the Gateway site, do you think?
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#4
KimScoop

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Gateway site has no information about that model at all. Cnet shopper shows the following:

General Platform Technology AMD LIVE!
Processor Type AMD Athlon 64 X2 5000+ / 2.6 GHz
Multi-Core processor technology Dual-Core
64-bit processor Yes
Installed Qty 1
Max processors supported 1
Cache Memory
Type L2 cache
Installed Size 1 MB
Cache Per Processor 1 MB ( 2 x 512 KB )

Mainboard Chipset type NVIDIA GeForce 6150 SE
Data bus speed 1000 MHz
RAM
Installed Size 2 GB / 4 GB (max)
Technology DDR II SDRAM
Memory speed 667 MHz
Memory specification compliance PC2-5300
RAM form factor DIMM 240-pin
RAM features Two DDR channels
RAM configuration features 2 x 1 GB
Storage Controller
Type Serial ATA - Integrated
Controller interface type Serial ATA-300
Storage
Floppy drive type None
Hard Drive 1 x 500 GB - Standard - Serial ATA-300 - 7200 rpm
Hard Drive (2nd) None
Hard Drive (3rd) None
Optical Storage
Type DVD±RW (±R DL) / DVD-RAM
CD / DVD read speed 48x (CD) / 12x (DVD)
CD / DVD write speed 48x (CD) / 16x (DVD±R) / 6x (DVD-R DL) / 8x (DVD+R DL)
CD / DVD rewrite speed 32x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 12x (DVD-RAM)

Multimedia Functionality
TV tuner type Digital and analog TV
Video input Video capture adapter
Digital TV reception ATSC
Graphics Controller
Type Integrated
Graphics Processor / Vendor NVIDIA GeForce 6150 SE
Video Memory Shared video memory (UMA)
Max Allocated RAM Size 256 MB

Audio Output
Type Sound card - Integrated
Sound output mode 7.1 channel surround
Audio output compliant standards High Definition Audio
Speaker(s) 2 x Right / left channel
Input Device
Type Mouse, Keyboard
Mouse
Mouse technology Optical
Mouse interface USB
Mouse features Scroll
Audio Input
Type None
Telecom
Modem Fax / modem
Max transfer rate 56 Kbps
Protocols & Specifications ITU V.92
Networking
Networking Network adapter - Integrated
Data Link Protocol Ethernet, Fast Ethernet
Printer
Type None
Expansion / Connectivity
Expansion Bays Total (Free) 2 ( 1 ) x Front accessible - 5.25", 3 ( 1 ) x Internal - 3.5", 1 Personal Media Drive bay
Expansion Slots Total (Free) 1 ( 0 ) x Processor, 4 ( 2 ) x Memory - DIMM 240-pin, 1 ( 1 ) x PCI Express x16, 1 ( 0 ) x PCI Express x1, 2 ( 1 ) x PCI
Interfaces 6 x Hi-Speed USB - 4 pin USB Type A ( 2 in front ), 2 x IEEE 1394 (FireWire) ( 1 in front ), 1 x Display / video - VGA - 15 pin HD D-Sub (HD-15), 1 x Parallel - 25 pin D-Sub (DB-25), 1 x Serial - 9 pin D-Sub (DB-9), 1 x Keyboard - Generic - 6 pin mini-DIN (PS/2 style), 1 x Mouse - Generic - 6 pin mini-DIN (PS/2 style), 1 x Modem - Phone line - RJ-11, 1 x Network - Ethernet 10Base-T/100Base-TX - RJ-45, 1 x Display / video ( 1 in front ), 2 x Audio - Line-in ( 1 in front ), 1 x Audio - Mini-phone stereo 3.5 mm, 1 x Audio - Mini-phone stereo 3.5 mm, 1 x Audio - Mini-phone stereo 3.5 mm, 2 x Headphones - Line-out - Mini-phone stereo 3.5 mm ( 1 in front )


I guess I must be dumb, because I really don't see where any of that gives me a clue as to what's in there and where to find the drivers.

Whenever I've had to do this before, it's been a case of needing a specific driver for a specific manufacturer, such as Nvidia or whatever. I've never had trouble before now.
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#5
wannabe1

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Hello KimScoop...

Is THIS your machine? If your machine shipped with Vista, you may not be able to get the drivers from Gateway. Try running Everest on the machine...that should give you the actual installed hardware on the machine and allow you to find the drivers from the device manufacturers.

wannabe1
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#6
KimScoop

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Yep, that's it. I'll be damned if I know why it didn't come up when I searched.

I'll try Everest, thanks.
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#7
KimScoop

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Nope, Everest didn't help.

It also lists the same five things as being "unknown":

Audio Device on HiDef Audio Bus
Video Controller
SM Bus Controller
PCI Simple Communications Controller
Multimedia Video Controller

Thanks for the suggestion, though.
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#8
wannabe1

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Those are all motherboard devices...does everest list the make and model number of your motherboard?
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#9
KimScoop

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Nope. It says the motherboard and the chipset are 'unknown'.
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#10
wannabe1

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It's an ECS motherboard.

The ECS site is frustratingly slow...and this may be a proprietary board made exclusively for gateway. I'll keep trying to locate the board on their site, fut it may take a while.
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#11
KimScoop

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You're awesome, thanks. I'm leaving work for the day, so no need to hurry--I will check back tomorrow.
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#12
wannabe1

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Your board is supplied exclusively to Gateway... :)

If you are able to get online using that machine, try Option 2 on the NVidia website. According to all I can find, the ECS board utilizes an NVidia chipset...this should locate the correct drivers.
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#13
KimScoop

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OK, did that. It fixed two of the five, leaving these as still not working:

Audio Device on HiDef Audio Bus
Video Controller
Multimedia Video Controller

Thanks for your help so far!!!!
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#14
wannabe1

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Audio (second one in the list)

Video

See what those do and get back to me.
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#15
KimScoop

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OK, now we're getting somewhere! Those two fixed all but the "multimedia video controller".

Thanks once again!
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