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I apparently clicked on something that I shouldn't have and don't know what. When I go to a website, the background colors are not there or the background graphics are not showing up. I have tried resetting the colors options, but still no background graphics, just a white background. Thanks for any help. I am running XP on HP laptop.
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Hello smilesbyhorses,

I am sorry you are having problems with you machine, I suggest you do the following:

Please post back and let us know how you get on and if we can help further.

kind regards,


To be on the safe side I strongly recommend that before doing anything at all you check that your back up/archive/copy of all your important data, drivers, files, settings, work, etc is 100% up to date accurate and reproducible, (even if your back up is even only a day or so out of date, it's worth updating it now.)
Also don't forget to check that you have all your application Installation CD's to hand together with the product keys (including those for Windows itself)

Windows Protected System File Checker SFC

sfc /scannow (note the space between the c /)
Have your Win XP installation disc handy as if damaged files are found they will need to be copied across from your disc, if SFC can't find correct copies elsewhere.

Windows XP Installation disc not available or wrong Service Pack ie SP1 when SP2 is needed. Please note that windows does not show a report at the end of the scan if all is fine with your system.

There are work- arounds to this problem but the easiest, by far is to borrow one and use that. It is perfectly OK to do this, for the purposes of running SFC,and if you ask around all your friends, you are likely to find someone who will be able to help you out.

SFC no disc, no friends able to help.
Well you will need to do it the harder way and as a registry edit will be required it is essential that you back up your registry before you do anything else. Then in the event of trouble it will be easier to repair your registry. Download ERUNT from here: link and take a moment to familiarise yourself with the programme and how to repair your registry with it if it should become necessary. At the same time it would be wise to create a System Restore point, post back here if you need instructions on how to do this.

For the alterations needed to run SFC If you go here link you will find detailed instructions on the copying of files and the system changes you need to make. When you have followed all the instructions, reboot you machine and try to run SFC again, and please let us know how you go.
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right click on the page your viewing look for the encoding option. select auto. refresh page. if no results select UTF8

Edited by krmooo, 26 January 2008 - 10:55 AM.

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