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Media Card Readers quit working


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#1
anaye

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I have a Dell E510 that has a built in media card reader, it's what they call the "13 in 1 media card reader".
They would display on "my computer" as 4 seperate drives (F, G, H, & I).
I went to download some pictures yesterday and found they are not working, and they do not show up on "my computer" anymore.
The only major changes I can think of to my PC since the last time I used them was that we had an electrical "brown out" for a minute and Dell did an automatic update to it's Support Center software (I don't know why I even have this).
Oh ya, I'm also getting some kind of error on boot up but I can't read it.

Hope you can help,
Alan

Edited by anaye, 26 January 2008 - 06:55 PM.

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#2
Doby

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The error on boot up would be interesting, press the pause button to stop the display if this is during post, maybe you can then read the error, press enter again to resume.
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#3
anaye

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It says -

Keyboard Failure

But my keyboard is working evidently ???
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#4
Doby

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Yea its working but producing a error during post, change out the keyboard first, I can't see this interfering with the card reader but if its messing with the bios during boot you never know.

BTW good job catching that error, most would have missed it, sometimes these little insignificant things mean alot
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#5
anaye

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Doby,

I'm back, had to borrow a keyboard.

Changed out the keyboard and the error went away and the drives work....

Reinstalled the original keyboard and the error was still gone and my drives were working.

So I guess the keyboard just needed to be replugged in. Must have had something to do with our brown out a couple weeks ago.

Unless you see need to do any more.....
Thanks for the help,
Alan
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#6
Doby

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Good news Alan, I don't see the need to do anymore and I think its like you said the brownout had something to do with it and replugging the keyboard fixed it.

If the problem returns you now know what it is.

Your welcome and be sure to stick around!
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