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Local Area Network has big red X


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#1
bigdog1100

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Hello. I am writing on behalf of my friend who doesn't have internet connection. After tunring his computer off, next day my friend tried to use his internet connectoin. It didn't work. All he can in fact do, is use IP address of google to go on google. But once he gets in, none of the links are working. His Network Connections Shows three connections. The usual 1394, Local Area Connection and Local Area Connection 3. However, the Local Area Connection has big red X next to it, and "Repair" is not highlighted, even though Windows account is set as Administrator. He did all the stuff with cable box, and other obvious troubleshpptiong. Nothing helps. He can't also open WIndows firewall as it gives off some weird message, so we can't check if it may interfear with NOD32. Please someone help. Thank you. :)
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#2
The Skeptic

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1: Right click the connection with the red X and choose to enable it. If still no good:

2: Go to Device Manager and expand Network Adapters. Uninstall the drivers of both Local Area Connections and reboot. Let windows find the correct driver. If it doesn't, download LAN driver from the internet site of the motherboard manufacturer (if the LAN connection is integrated with the motherboard) or from the LAN card's manufacturer site (if it's a pci card). If still no good:

3:replace the card if it's a pci card or add a pci card if the connection is integrated with the motherboard.
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#3
bigdog1100

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It worked. It replaced Local Area Connection and LAC 3 with LAC 4 and 5 and internet was accessible once again. Many thanks. This is complete.

Edited by bigdog1100, 01 February 2008 - 10:04 PM.

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#4
The Skeptic

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thanks for letting us know.
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