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need help cleaning HJT log [RESOLVED]


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#1
s0nginmyheart

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Hi All, my brother's computer got infected with all this junk and I am trying to help him clean it up. Any help is most appreciated, thank you in advance! Here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:18:05 PM, on 1/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Joanne Chanco\Desktop\HiJackThis_v2.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarerefer...=...6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSVPS System - {88418AA3-16F5-4FC2-A9D8-90B1266DF841} - C:\WINDOWS\nsduo.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: .protected
O4 - Global Startup: .protected
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O21 - SSODL: msmhost - {75576E1C-3645-425C-97AA-B504058E3726} - C:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {126BE392-8ABB-446E-9482-75A0EF3350CC} - C:\WINDOWS\msmdev.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8484 bytes
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#2
Rorschach112

Rorschach112

    Ralphie

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Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Please download SmitfraudFix (by S!Ri) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.



Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

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#3
s0nginmyheart

s0nginmyheart

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Here is the Rapport.txt file:

SmitFraudFix v2.275

Scan done at 16:01:20.34, Sun 01/27/2008
Run from C:\Documents and Settings\Joanne Chanco\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\.protected Deleted
C:\WINDOWS\msmdev.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{126BE392-8ABB-446E-9482-75A0EF3350CC}]
C:\WINDOWS\msmhost.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{75576E1C-3645-425C-97AA-B504058E3726}]
C:\WINDOWS\nsduo.dll Deleted
C:\WINDOWS\wmpdev.dll Deleted
wmpdev not found.
C:\WINDOWS\wmphost.dll Deleted
wmphost not found.
C:\DOCUME~1\JOANNE~1\STARTM~1\Programs\Startup\.protected Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\.protected Deleted
C:\DOCUME~1\JOANNE~1\Desktop\Error Cleaner.url Deleted
C:\DOCUME~1\JOANNE~1\Desktop\Privacy Protector.url Deleted
C:\DOCUME~1\JOANNE~1\Desktop\Spyware?Malware Protection.url Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix.exe by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{7B086A91-805A-4622-A49A-4DDA0AF351BC}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\..\{7B086A91-805A-4622-A49A-4DDA0AF351BC}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS3\Services\Tcpip\..\{7B086A91-805A-4622-A49A-4DDA0AF351BC}: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.254


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End
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#4
s0nginmyheart

s0nginmyheart

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Here is the main.txt :


Deckard's System Scanner v20071014.68
Run by Joanne Chanco on 2008-01-27 16:08:36
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
27: 2008-01-27 22:08:52 UTC - RP111 - Deckard's System Scanner Restore Point
26: 2007-10-04 15:41:11 UTC - RP110 - Software Distribution Service 3.0
25: 2007-09-09 00:40:33 UTC - RP109 - Removed EarthLink setup files
24: 2007-09-09 00:39:34 UTC - RP108 - Removed Get High Speed Internet!
23: 2007-09-09 00:33:35 UTC - RP107 - Removed NetZeroInstallers


-- First Restore Point --
1: 2007-06-13 23:58:00 UTC - RP85 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis (run as Joanne Chanco.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:44 PM, on 1/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Joanne Chanco\Desktop\dss.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\5379e5c681c265eb176cf4ee378a3a96\update\update.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Joanne Chanco.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7583 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows ® 2000 DDK provider; Windows ® 2000 DDK driver>
R2 MDC8021X (AEGIS Protocol (IEEE 802.1x) v2.3.1.9) - c:\windows\system32\drivers\mdc8021x.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 2.3.1.9>

S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2007-12-27 and 2008-01-27 -----------------------------

2008-01-27 16:09:39 0 d-------- C:\WINDOWS\LastGood
2008-01-27 16:01:31 2188 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-27 16:00:58 25600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-01-27 16:00:58 289144 --a------ C:\WINDOWS\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-01-27 16:00:58 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-01-27 16:00:58 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-01-27 16:00:58 81920 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-01-27 16:00:58 51200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-01-27 15:55:43 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-01-27 15:55:43 0 d---s---- C:\Documents and Settings\Administrator\Cookies
2008-01-27 15:55:43 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Sun
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-01-27 15:55:43 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Jasc Software Inc
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-01-27 15:55:43 0 d--h----- C:\Documents and Settings\Administrator\Application Data\Gtek
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-01-27 15:55:42 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-01-27 15:55:42 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-01-27 15:55:42 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-01-27 15:55:42 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-01-27 15:55:41 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-01-27 13:17:54 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2008-01-27 16:05:49 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-01-25 16:52:26 21840 --a-----t C:\WINDOWS\system32\SIntfNT.dll
2008-01-25 16:52:26 17212 --a-----t C:\WINDOWS\system32\SIntf32.dll
2008-01-25 16:52:26 12067 --a-----t C:\WINDOWS\system32\SIntf16.dll
2007-12-01 22:24:44 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-12-01 22:23:58 0 d-------- C:\Program Files\MUSICMATCH


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A8FB8EB3-183B-4598-924D-86F0E5E37085}]
02/26/2007 06:06 PM 198656 --a------ c:\program files\peoplepc\toolbar\PPCToolbar.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A8FB8EB3-183B-4598-924D-86F0E5E37085}"= c:\program files\peoplepc\toolbar\PPCToolbar.dll [02/26/2007 06:06 PM 198656]

[-HKEY_CLASSES_ROOT\CLSID\{A8FB8EB3-183B-4598-924D-86F0E5E37085}]
[HKEY_CLASSES_ROOT\PeoplePC.Toolbar.1]
[HKEY_CLASSES_ROOT\TypeLib\{994D628D-4D22-4DB9-B6DB-F7D9F1635817}]
[HKEY_CLASSES_ROOT\PeoplePC.Toolbar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [10/14/2004 01:42 PM]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [08/20/2004 02:55 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [08/20/2004 02:51 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [11/19/2003 04:48 PM]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [09/03/2003 07:12 PM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [01/07/2004 12:01 AM]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [09/14/2004 07:50 AM]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [05/19/2005 02:21 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [12/06/2004 12:05 AM]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [01/27/2005 12:02 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [10/06/2005 06:03 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [12/17/2005 09:27 PM]
"PRISMSVR.EXE"="C:\WINDOWS\system32\PRISMSVR.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/21/2005 01:08 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 10:24 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"DJSNetCN"=C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe

C:\Documents and Settings\Joanne Chanco\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 12:04:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 12:04:12 PM]
dlbcserv.lnk - C:\Program Files\Dell Photo Printer 720\dlbcserv.exe [1/13/2007 2:09:13 PM]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [11/11/2004 10:59:36 AM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3503a5c4-7681-11dc-aa50-00123fd3520b}]
Auto\command- E:\infrom.exe
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL infrom.exe

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-01-27 16:13:03 ------------
  • 0

#5
s0nginmyheart

s0nginmyheart

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  • 151 posts
And here is extra.txt :



Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Celeron® CPU 2.40GHz
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 254 MiB / 84.53 MiB
Pagefile Memory (total/avail): 623.72 MiB / 388.98 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1940.39 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 70.87 GiB total, 48.89 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD800BB-75JHC0 - 74.5 GiB - 3 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 70.87 GiB - C:
\PARTITION2 - Unknown - 3.59 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton Internet Worm Protection v2006 (Symantec) Disabled
FW: Norton Internet Security v2006 (Symantec Corporation) Disabled
AV: Norton Internet Security v2006 (Symantec Corporation) Disabled Outdated

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online 9.0"
"C:\\Program Files\\EA Games\\The Battle for Middle-earth ™\\game.dat"="C:\\Program Files\\EA Games\\The Battle for Middle-earth ™\\game.dat:*:Enabled:The Battle for Middle-earth ™"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Joanne Chanco\Application Data
CLASSPATH=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DELL
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Joanne Chanco
LOGONSERVER=\\DELL
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\JOANNE~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\JOANNE~1\LOCALS~1\Temp
USERDOMAIN=DELL
USERNAME=Joanne Chanco
USERPROFILE=C:\Documents and Settings\Joanne Chanco
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Joanne Chanco (admin)
Administrator (new local, admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\Sierra\PBALL6D\Uninst.isu
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> MsiExec.exe /I{F543B12A-13F5-487E-9314-F7D25E1BBE3E}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
2Wire Wireless Client --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A3BC5D37-30F9-4CF7-BD5C-0DFF063E4B6D}\Setup.exe" -l0x9 -L0x9
Ad-Aware 2007 --> MsiExec.exe /X{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat - Reader 6.0.2 Update --> MsiExec.exe /I{AC76BA86-0000-0000-0000-6028747ADE01}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
AT&T WorldNet Setup --> C:\WINDOWS\WNBackup\WNS50\wnun50.exe C:\PROGRA~1\AT&T
AT&T Yahoo! High Speed Internet Home Networking Installer --> C:\Program Files\2Wire\Uninstaller.exe
Banctec Service Agreement --> MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
Broadcom Management Programs --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
CC_ccProxyExt --> MsiExec.exe /I{2EBF25F1-F8A2-40EA-92BE-931C142A44E2}
ccCommon --> MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
ccPxyCore --> MsiExec.exe /I{30738666-9805-4926-A78F-91DA33B6C437}
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience --> MsiExec.exe /I{AC0EE5B0-A8FB-4D0A-AF03-2EDC518F841B}
Dell Photo Printer 720 --> C:\WINDOWS\system32\spool\drivers\w32x86\3\DLBCUN5C.EXE -dDell Photo Printer 720
Dell Photo Printer 720 Logger --> C:\Program Files\Dell Photo Printer 720\dlbcunst.exe
Dell Picture Studio v3.0 --> MsiExec.exe /I{AF06CAE4-C134-44B1-B699-14FBDB63BD37}
Dell Support 5.0.0 (630) --> rundll32 C:\PROGRA~1\DELLSU~1\AUInst.dll,ExUninstall
Diablo II --> C:\WINDOWS\DIIUnin.exe C:\WINDOWS\DIIUnin.dat
Diablo II --> C:\WINDOWS\DIIUnin.exe C:\WINDOWS\DIIUnin.dat
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel® 537EP V9x DF PCI Modem --> rundll32 IntelCci.dll,iSMUninstallation "Intel® 537EP V9x DF PCI Modem"
Intel® Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
iPod for Windows 2005-10-12 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{D9F4A9F8-92C5-4289-9D04-F0F8F02D580A} /l1033
iTunes --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{13616DE2-9795-4910-8C93-80D45AF09658} /l1033
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Photo Album 5 --> MsiExec.exe /I{4192EAC0-6B36-4723-B216-D0E86E7757AC}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Jasc Paint Shop Pro Studio, Dell Editon --> MsiExec.exe /I{78C496B9-5A6B-4692-8C2E-AFFFC34E4961}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Kid Works Deluxe --> D:\setup.exe -fkwdunin.ins
LiveUpdate 2.7 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Macromedia Flash Player --> MsiExec.exe /X{0456ebd7-5f67-4ab6-852e-63781e3f389c}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Modem Event Monitor --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
Mozilla Firefox (2.0.0.5) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Mozilla Firefox (2.0.0.6) --> C:\PROGRA~1\Mozilla Firefox\uninstall\helper.exe
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MSXML4 Parser --> MsiExec.exe /I{01501EBA-EC35-4F9F-8889-3BE346E5DA13}
Norton AntiSpam --> MsiExec.exe /I{3B29A786-5803-4E9E-9B58-3014A5B4E519}
Norton AntiVirus 2006 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton Internet Security --> MsiExec.exe /I{12E2B9E9-05B1-407d-B0FD-B5F350535125}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{B4094407-2F69-44bb-9DD7-9470FBD9F521}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{B4094407-2F69-44bb-9DD7-9470FBD9F521}.exe" /X
Norton Internet Security Essentials --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Protection Center --> MsiExec.exe /I{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}
Norton WMI Update --> MsiExec.exe /X{E85FA9A1-C241-4698-893B-DD99509B8DB0}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
PeoplePC Online - Partial Install --> C:\WINDOWS\system32\PPCOUNIN.EXE -Partial
PeoplePC: PeoplePal Toolbar 6.2 --> C:\WINDOWS\system32\ppaluninst.exe
Photo Click --> MsiExec.exe /I{6E179C77-7335-458D-9537-4F4EAC0181ED}
QuickBooks Simple Start Special Edition --> msiexec.exe /I {F543B12A-13F5-487E-9314-F7D25E1BBE3E} UNIQUE_NAME="atomlimited" QBFULLNAME="QuickBooks Simple Start Special Edition" ADDREMOVE=1
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{0B69DA57-BC7D-461D-B7D6-2AA9F08869CD} /l1033
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Scooby-Doo™, Jinx At The Sphinx™ --> C:\Program Files\The Learning Company\Scooby-Doo™, Jinx At The Sphinx™\uninstall.exe
Scooby-Doo™, Phantom of the Knight™ --> C:\Program Files\The Learning Company\Scooby-Doo™, Phantom of the Knight™\uninstall.exe
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
WordPerfect Office 12 --> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
Zoombinis Mountain Rescue™ --> C:\Program Files\The Learning Company\Zoombinis Mountain Rescue\uninstall.exe


-- Application Event Log -------------------------------------------------------

No Errors/Warnings found.


-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type1047 / Error
Event Submitted/Written: 01/27/2008 04:05:05 PM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Record #/Type1046 / Error
Event Submitted/Written: 01/27/2008 04:03:46 PM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Event Record #/Type1045 / Error
Event Submitted/Written: 01/27/2008 04:00:44 PM
Event ID/Source: 7026 / Service Control Manager
Event Description:
The following boot-start or system-start driver(s) failed to load:
AFD
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
SYMTDI
Tcpip

Event Record #/Type1044 / Error
Event Submitted/Written: 01/27/2008 04:00:44 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
%%31

Event Record #/Type1043 / Error
Event Submitted/Written: 01/27/2008 04:00:44 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Fax service depends on the Print Spooler service which failed to start because of the following error:
%%1068



-- End of Deckard's System Scanner: finished at 2008-01-27 16:13:03 ------------
  • 0

#6
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - c:\program files\peoplepc\toolbar\PPCToolbar.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)


2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Then delete this folder in bold

c:\program files\peoplepc\toolbar



Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



Now we need to fix your problems by making a .reg file. Copy the code below into a Notepad file. Name the file as fix.reg, change the "Save as Type" to "All files" and save it on the desktop.

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3503a5c4-7681-11dc-aa50-00123fd3520b}]


Then double click on the fix.reg file, when it prompts to merge click "Yes".




Reboot and post a new DSS log
  • 0

#7
s0nginmyheart

s0nginmyheart

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 151 posts
only main.txt popped up after running the dss log:

Deckard's System Scanner v20071014.68
Run by Joanne Chanco on 2008-01-27 17:26:51
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Percentage of Memory in Use: 80% (more than 75%).
Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis (run as Joanne Chanco.exe) ---------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-01-27 17:30:19
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\SMSS.EXE
C:\WINDOWS\SYSTEM32\WINLOGON.EXE
C:\WINDOWS\SYSTEM32\SERVICES.EXE
C:\WINDOWS\SYSTEM32\LSASS.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\SYSTEM32\LEXBCES.EXE
C:\WINDOWS\SYSTEM32\LEXPPS.EXE
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
C:\WINDOWS\SYSTEM32\FXSSVC.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\SYSTEM32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\WINDOWS\SYSTEM32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\SYSTEM32\wuauclt.exe
C:\Documents and Settings\Joanne Chanco\Desktop\dss.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Trend Micro\HijackThis\Joanne Chanco.exe
C:\WINDOWS\SYSTEM32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsof...search.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft...amp;ar=iesearch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\RunServices: [DJSNetCN] C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\SYSTEM32\LEXBCES.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


--
End of file - 6920 bytes

-- Files created between 2007-12-27 and 2008-01-27 -----------------------------

2008-01-27 17:28:13 0 d-------- C:\WINDOWS\LastGood
2008-01-27 17:12:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
2008-01-27 16:01:31 2188 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-27 16:00:58 25600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-01-27 16:00:58 289144 --a------ C:\WINDOWS\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-01-27 16:00:58 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-01-27 16:00:58 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-01-27 16:00:58 81920 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-01-27 16:00:58 51200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-01-27 15:55:43 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-01-27 15:55:43 0 d---s---- C:\Documents and Settings\Administrator\Cookies
2008-01-27 15:55:43 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Sun
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Sonic
2008-01-27 15:55:43 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Jasc Software Inc
2008-01-27 15:55:43 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-01-27 15:55:43 0 d--h----- C:\Documents and Settings\Administrator\Application Data\Gtek
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-01-27 15:55:42 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-01-27 15:55:42 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-01-27 15:55:42 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-01-27 15:55:42 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-01-27 15:55:42 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-01-27 15:55:41 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-01-27 13:17:54 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2008-01-27 17:25:13 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-01-27 17:18:27 0 d-------- C:\Program Files\PeoplePC
2008-01-25 16:52:26 21840 --a-----t C:\WINDOWS\system32\SIntfNT.dll
2008-01-25 16:52:26 17212 --a-----t C:\WINDOWS\system32\SIntf32.dll
2008-01-25 16:52:26 12067 --a-----t C:\WINDOWS\system32\SIntf16.dll
2007-12-01 22:24:44 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-12-01 22:23:58 0 d-------- C:\Program Files\MUSICMATCH


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [10/14/2004 01:42 PM]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [08/20/2004 02:55 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [08/20/2004 02:51 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [11/19/2003 04:48 PM]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [09/03/2003 07:12 PM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [01/07/2004 12:01 AM]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [05/19/2005 02:21 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [12/06/2004 12:05 AM]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [01/27/2005 12:02 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [10/06/2005 06:03 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [12/17/2005 09:27 PM]
"PRISMSVR.EXE"="C:\WINDOWS\system32\PRISMSVR.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/21/2005 01:08 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 10:24 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"DJSNetCN"=C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe

C:\Documents and Settings\Joanne Chanco\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 12:04:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 12:04:12 PM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-01-27 15:31:17 ------------
  • 0

#8
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)


2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Also tell me how your PC is running
  • 0

#9
s0nginmyheart

s0nginmyheart

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 151 posts
thank you! I think things are starting to run normally now... here is the log from SuperAnti Spyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/27/2008 at 04:29 PM

Application Version : 3.9.1008

Core Rules Database Version : 3389
Trace Rules Database Version: 1383

Scan type : Complete Scan
Total Scan Time : 00:40:51

Memory items scanned : 486
Memory threats detected : 0
Registry items scanned : 4792
Registry threats detected : 9
File items scanned : 31844
File threats detected : 65

Trojan.Net-MSV/VPS
HKLM\Software\Classes\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}\InprocServer32
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}\InprocServer32#ThreadingModel
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}\ProgID
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}\Programmable
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}\TypeLib
HKCR\CLSID\{88418AA3-16F5-4FC2-A9D8-90B1266DF841}\VersionIndependentProgID
C:\WINDOWS\NSDUO.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP110\A0783873.DLL

Adware.Tracking Cookie
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][3].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected]itbox[1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][bleep]games[1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][2].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Deckard\System Scanner\20080127172635\backup\DOCUME~1\JOANNE~1\LOCALS~1\Temp\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][3].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][3].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][2].txt
C:\Documents and Settings\Joanne Chanco\Cookies\joanne [email protected][1].txt

Malware.Ultimate Defender
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP103\A0710310.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP103\A0714310.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP103\A0714316.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP109\A0717145.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP109\A0717146.EXE

MyWay Search Assistant Computers
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP109\A0716708.DLL

Trojan.Net-MSV/VPS-G
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP110\A0728815.DLL

Trojan.Net-MU/Gen
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP110\A0769867.EXE

Trojan.Net-MSM/NMC
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP110\A0783871.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP110\A0783872.DLL
  • 0

#10
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Your logs are clean ! We need to do a few things


You can delete the tools that we used

You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
  • 0

#11
s0nginmyheart

s0nginmyheart

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 151 posts
thank you so very much for all of your help! My brother and I appreciate it!
  • 0

#12
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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