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#1
Racer-III

Racer-III

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You have probably heard this before. I am new to this site (last 3 minutes) I do not know if this is the correct site for my problem. If it is not, please direct me to the correct one.
Two days ago, when I turned on my computer I got a pop up dialog box that said, “The Application failed to start because DirWatcher.dll was not found. Re-installing the application may fix this”.

I have run several checks on my system and now have a somewhat different box.
On the top left portion of the box it says,
PCMService.EXE Bad Image
The message below this reads,
The application or DLL C:\Program Files\Dell\Media Experience\DirWatcher.dll
is not a valid windows image. Please check this against yous installation diskette.

Attached is a copy of the pop up box in a word format.

I am not sure which installation diskette to check it against. I have looked at them all, I do not find one that lists Media Experience on it.
Can anyone please assist me?
Thanks... :)

Attached Files


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#2
Ztruker

Ztruker

    Member 5k

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The simplest fix is to go to Add or Remove Programs and uninstall Dell Media Experience, especially if you are not using it.

Otherwise, I would contact Dell and ask them. Your best bet may be to use the Dell live tech chat support

http://support.dell....o...&redirect=1

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