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My USB not working


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#1
bfu9278

bfu9278

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Hello everybody…

I'm having a problem with my computer
right now…

Some of my usb device r not working….
When I plug in the device, window shows
found new hardware but then the device
not appear at ' my computer '…
and the cpu load will always shows
50% of usage…until reboot again. rebooting
also must manually push the button
as with the windows will takes forever...

before this the device working properly…

the device that I've been try are
card reader and seagate pocket drive 6 GB…
but my printer with usb connection
seem working properly…
pls help me...

thanks in advance...

Edited by bfu9278, 28 January 2008 - 10:21 AM.

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#2
Ztruker

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Follow directions in the MS article, see if that helps:

http://support.microsoft.com/kb/310575

If not, Try this, often helps:

Shutdown and unplug all USB devices.
Boot to BIOS Setup and load defaults (F5 or F9 usually).
Boot XP, open a command prompt, enter set devmgr_show_nonpresent_devices=1. Leave the command prompt window open.
Open Device Manager, click on View then Show hidden devices. Scroll down to USB and click on the plus to expand it. Uninstall them one at a time. DO NOT uninstall your mouse if you are using a USB mouse.
Shutdown and reboot, let XP rediscover everything and load necessary drivers. This can take a few minutes, be patient.

Now try the USB device, see what happens.
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#3
bfu9278

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Follow directions in the MS article, see if that helps:

http://support.microsoft.com/kb/310575

If not, Try this, often helps:

Shutdown and unplug all USB devices.
Boot to BIOS Setup and load defaults (F5 or F9 usually).
Boot XP, open a command prompt, enter set devmgr_show_nonpresent_devices=1. Leave the command prompt window open.
Open Device Manager, click on View then Show hidden devices. Scroll down to USB and click on the plus to expand it. Uninstall them one at a time. DO NOT uninstall your mouse if you are using a USB mouse.
Shutdown and reboot, let XP rediscover everything and load necessary drivers. This can take a few minutes, be patient.

Now try the USB device, see what happens.



Thanks for replying me...
already done what you suggest..
and thing came worse..as my printer
also didn't run anymore..
as in device manager also
usb doesn't show anymore...
anything can I try more..

thanks for sharing your knowledge...

Edited by bfu9278, 29 January 2008 - 08:19 AM.

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#4
Ztruker

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bfu9278, sorry if that made things worse. That's never happened before.

You said

as my printer
also didn't run anymore..


Have you tried uninstalling and reinstalling the printer software/driver?

as in device manager also
usb doesn't show anymore...


What usb are you talking about? After you deleted everything then rebooted, did you see the messages about XP finding them and loading the drivers again?

You can try using System Restore to go back to before you deleted all the USB entries, that should get you back to where you were.
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#5
bfu9278

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bfu9278, sorry if that made things worse. That's never happened before.


no problem at all...I'm here looking for advise to settle
my problem...and very big thanks to you at first that
trying to helping me....
I'm also so sorry if my words keeps you
uncomfortable...just didn't find more suitable
words at the time being...sorry


What usb are you talking about?


I mean the usb section..etc controller and ports...there nothing
anymore usb name in the device manager...

After you deleted everything then rebooted, did you see the messages about XP finding them and loading the drivers again?


nope...the windows just booting like normal...and didn't detect any usb device if I plugin.

You can try using System Restore to go back to before you deleted all the USB entries, that should get you back to where you were.


my mistake at first as I've turn off the system restore to run antivirus
when this problem happened... :) :)
in my first thought it was virus thingy....and now
I couldn't used it anymore...
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#6
Ztruker

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Okay, try opening Control Panel then open Add Hardware and scan for new devices. That should pick up all the basic USB stuff like root hubs, Host controllers, etc. If it doesn't then there is something seriously wrong with your XP installation or your hardware.

Let me know how this goes please.
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#7
bfu9278

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Okay, try opening Control Panel then open Add Hardware and scan for new devices. That should pick up all the basic USB stuff like root hubs, Host controllers, etc. If it doesn't then there is something seriously wrong with your XP installation or your hardware.

Let me know how this goes please.




after scan nothing was appear....then what should I do...?

one more wierd symtom now is...when I've completed
burn cd with nero...my system still shows that
cpu loading still same as the burning time loading,
around 50 / 100...until I'll reboot again...

btw I've been reading somewhere in the net that says
may installing service pack once more will do...
but I'm affaraid coz the symtom bit differ from
mine...

helps pls...

thanks for entertain my question until now

Edited by bfu9278, 31 January 2008 - 06:43 AM.

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#8
bfu9278

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just to update here...

already having reinstall the service
pack...
but nothing got change...
as the usb controller still
not appear at the device
manager...

thanks...
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#9
Ztruker

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I think you are at the point where you need to try a Repair Install. Do you have a XP CD? If so, follow directions HERE.

This does an in place install of XP over your existing install. It leaves you data alone and most programs should still continue to run though you will have to reinstall some.
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#10
bfu9278

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I think you are at the point where you need to try a Repair Install. Do you have a XP CD? If so, follow directions HERE.

This does an in place install of XP over your existing install. It leaves you data alone and most programs should still continue to run though you will have to reinstall some.



I've go through the link and try to follow...
until I've got message that says something like

" set up did not find any hard disk drive installed
in your computer.....to quit press F3 "

then my computer will reboot again...

any idea....maybe something there
I've miss there..?

thanks....
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#11
happyrock

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look in the bios and make sure anything that says usb is ENABLED...
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#12
Ztruker

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Do you have a SATA drive? If so, you may need to load the DATA driver from diskette during the install, when you see the message that says Press F6 if you need to install a third party SCSI or RAID driver, press F6, insert the diskette and continue.
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#13
bfu9278

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update....

my usb just working back as normal now...
the usb function in the Bios have been
disable...
somehow maybe I've change the setting
to disable accidently...ermmm :) :) :)


Big Thanks to happyrck to remind me...,
toztruker....thanks for 'listening' for me...hehe
that have been trying
helping me with this silly problem...
thanks again....
:) :) :)
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