[LCollins2]

ok, this worked, its booted up normal now, wen i booted it up tho there was a reinstall and it needs to restart to complete but i didnt restart yet, in fear of haveing the same problem again. but now i have no start bar at all, and wen i press the windows key on the keyboard i still get no start menu. other than that tho everything appears to b working normal. thanks again for everything

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Ok....we're back on the move...

Press Ctrl + Alt + Delete to open Task Manager.

Click on "New Task" to open the Run command.

Type explorer.exe and click "Ok".

Do you get the desktop?

[wannabe1]

Ok....we're back on the move...

Press Ctrl + Alt + Delete to open Task Manager.

Click on "New Task" to open the Run command.

Type explorer.exe and click "Ok".

Do you get the desktop?

[LCollins2]

no i dont get the desktop i get my "My Documents" folder, i did notice tho wen i opened the task manager that my aim is opened but i cant see it anywhere either. aim and my taskbar are both missing, and internet explorer will open fine but the stops responding

[wannabe1]

Type restore and click "Ok".

Does a window open that shows an icon for rstrui?

[LCollins2]

what do i type restore into? where i had typed explorer.exe before?

[wannabe1]

Yes...I want to look at the system restore feature to see if you have any viable system restore points...just look, though. We don't want to use one yet.

If that icon is there, double click on it.

[LCollins2]

ok, yes i have the rstrui.exe icon

[wannabe1]

Double click on it...does system restore open?

[LCollins2]

yes, it takes me to the system restore

[wannabe1]

Let's see if there are any restore points...just look though.

Select "Restore my computer to an earlier time" and click "Ok".

Are there any bold dates on the calendar?

[LCollins2]

yes there is one bold date, its January, 29th, 2008, but that is the only one in bold, and i cannot switch to view previous months

[wannabe1]

That would explain why you only had the one to restore to earlier. Let's see if we can figure out what happened to your machine. Click on "Cancel" to close System Restore.

In Task Manager, type eventvwr.msc and click "Ok". The Event Viewer should open. In the left pane, click on "System". In the right pane, are there any Red icons with an X in them displayed? If so, what's listed next to the most recent one?

[LCollins2]

ok i did as u said and there are quite a few of the red x errors from today, all the same tho. Type-Error, Date 1/29/2008, Time 1:23:08, Source- Service Control Manager, Category-None, Event 7026, User- N/A, Computer D8D5R191.
i also have a few cases where theres a yellow icon saying: Type-Warning, Date 1/29/2008, Source- USER32, Event-None, Computer-System

those are the most recient error and warning on the list

Edited by LCollins2, 29 January 2008 - 01:39 AM.

[wannabe1]

Ok...close that window and let's try something. We may end up starting over in the morning, but I have a hunch this is a driver problem.

Do you have important files you need to get off the machine? If you do, we should work on that next. Just to be safe.

What I want to try may give us a good indication of how viable your system is...

[LCollins2]

no theres nothing really important on there, just music n photos that i really dont wanna lose if at all possible. if we need to start over tomarrow thats not a problem, thank you again for all of your help with this