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Windows Wont Start Up


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#106
wannabe1

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Is this with the SP2 disk, or the other one?
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#107
LCollins2

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its the other one, the SP2 disk will only work if i put it in once the computer is already booted up, and then its only got the updates for SP2 on it, its not really an actuall windows installation disk, it wont let me boot my computer from the disk with that one.
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#108
wannabe1

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Is the XP Pro disk you have a retail version or an OEM version? Does it have a key with it?
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#109
LCollins2

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no, no key, only the disk, they were given to me in the same casing. but im sure i can get the key, chances are its still stuck on the side of the tower so i guess ill jus put it down for another day and get the key tomarrow
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#110
wannabe1

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Yup. Get the key and we'll do a parallel install so we can get your data. Then you can get rid of the broken install.
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#111
LCollins2

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ok sounds good. thank you
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#112
LCollins2

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ok, i got the right product key, and i finished the repair. everything is working fine now, im on that computer right now, i have my internet back, and my sound card is working again, everything seems to be fine, but my start bar is still M.I.A. other than that tho everythings working fine, any idea how to get my start bar back? or where it went?
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#113
wannabe1

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Do you have desktop icons?
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#114
LCollins2

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yes i do
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#115
wannabe1

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Press Ctrl + Esc...does it appear?
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#116
LCollins2

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no
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#117
hfcg

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Your user account may be corrupted.
Can you create a new user account and see if the task bar (start button) is visable?
  • press control, alt., and delete
  • select task manager
  • select file
  • select run
  • type "control panel"
  • open user accounts
  • create a new profile (as administrator)
You may also go here to read more about your problem.
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#118
wannabe1

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Download THIS, scan and save a log, attach it to your next reply.

I'm going to have someone check it for us real quick just to rule out a possibility.
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#119
LCollins2

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Attached File  HiJackThis_log.txt   4.16KB   53 downloads
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#120
wannabe1

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All clear.

Download the attached file and save it to the desktop. Right click on it and choose "Extract All"...extract it to your desktop.
Right click on the extracted file and choose "Merge"...accept the change.

Reboot and see if you have the taskbar.

Attached File  xp_taskbar_desktop_fixall.zip   1012bytes   57 downloads
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