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#1
dmyoungsal

dmyoungsal

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I setup a signature that included a png formatted file of our company logo.

It appears at the bottom of the Outlook message as we type our email, but when the message is received by the recipient, there is no logo, only the signature.

Why is this happening? Is this a image format issue. Do logos need to be jpg or gif?

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#2
Neil Jones

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A lot depends on the program being used to view the message at the other end.
But having said that, you may just be linking to your image, not physically attaching it.
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#3
dmyoungsal

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OK... I will buy that...

How do I import the image.

I am using Word as the editor and I went to "Insert > Picture > From File". To me that is inserting, not linking. If there is another means of doing this, let me know.

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#4
Neil Jones

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Forgive me, but why are you using Word?
You should use Outlook itself to compose your signatures, from there you should be able to attach picture files to signatures and what not.
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#5
dmyoungsal

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That is the editor that opens when I click Advanced Edit.

Do I have a choice?
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