[atirey]

I rec'd. the following message when I turned on my Dell which runs on OS XP 2000:
A problem has been detected & windows has shut down to prevent damage to your PC.
Disable or uninstall any anti-virus, disk fragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Rund CHKDSK/F to check for hard drive corruption, and then restart your computer.
***STOP: 0X00000024 (0X001960203, 0X82F735B8, 0XC000102, 0X00000000).

I tried to reboot using the OS XP disk, then tried Windows 95. The PC did not recognize the disk drive. I am unable to access a system prompt; therefore, I cannot run CHKDSK/F. I am unable to start in safe mode.

Please help.

Thank you.

Atirey

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[AgentMES]

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[atirey]

Thanks so much. I'll check it out.

[AgentMES]

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[Ztruker]

Does the hard drive still shows in BIOS Setup. If it doesn't show there then nothing else you do is going to work and would indicate that the drive is defective.

You can download the diagnostic utility from the drive manufacturer's web site, create a bootable CD and run it to see if the drive is good or bad.

[atirey]

Thanks!