Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

pls help [CLOSED]


  • This topic is locked This topic is locked

#1
cazius1

cazius1

    New Member

  • Member
  • Pip
  • 2 posts
I dont know anything about computers really but from looking on here ive figured out that i have a nasty malware called outerinfo it took over my internet explorer so i downloaded firefox and i think its taking over that too. my computer is so slow and constantly has pop ups coming up all the time. I have run several anti virus's but it still just stays there.
i dont know what else i can do?????????
  • 0

Advertisements


#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Download ComboFix from one of the locations below, and save it to your Desktop.

Link 1
Link 2
Link 3

Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
  • 0

#3
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP