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Computer Restarting


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#1
cougaro

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Ok, I have one program that when I run it, I get this Machine_Check_Exception blue screen of death and my computer restarts before the memory dump is complete. It doesn't seem to have any kind of pattern since sometimes I can play the game with no problems for hours and sometimes it happens every 10 min or so. The game is an online MMORPG called Shaiya. I have other high end games like Bioshock and Unreal Tournament 3 that run with no problems and also play other MMO's with no problem. It only happens with this game. The info with the Exception is

STOP: 0x0000009c (0x00000004, 0x805461F0, 0xB2000000, 0x00070F0F)


I have no idea how to decode this to get pointed at what's wrong. I have searched microsofts help site and found nothing for this specific error. Please help!!!!

If you need more info, let me know what's needed and how to get it and I'll post it. Thanks!

Edited by cougaro, 30 January 2008 - 05:07 PM.

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#2
Ztruker

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Hi cougaro, welcome to G2G.

According to several posts I found via Google search:

0x0000009C: MACHINE_CHECK_EXCEPTION

This is a hardware issue: an unrecoverable hardware error has occurred.

Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.),
or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).
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#3
cougaro

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Yes, that is the information that I have found as well. However, it only happens while playing the one game, no other times. Overheating isn't a problem as my temps are all in the normal range. I don't overclock anything. Voltages are all normal as well. Every check I know to do has passed with flying colors. I'm wondering though, the MMO Shaiya I play came with another program called nProtect GameGuard. Before these were installed on my computer, everything worked fine and I never had any errors like this one. Like I said, it only happens while trying to run the one (or two) programs.
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#4
Ztruker

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Can you uninstall GameGuard and still use the game? If so, try it and see what happens.
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#5
vorybory

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Does your PC meet the system requirements?
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