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Youtube not working, can't install new flash?


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#1
nick_mi

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So I went to youtube and got this

"Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player."

It gives me a link to this

http://www.adobe.com...=ShockwaveFlash

I downloaded it and installed it. Still youtube doesn't work.

I went on IE and it gave me a popup bar, I clicked install components, and it installed. I just restarted the computer(thinking maybe it needed a reboot). When I rebooted it tried to install it as a new thing, I clicked ok, it said installation was sucessfull, and then I rebooted again. Yet still youtube won't work. Help please. :)
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#2
Ax238

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Hello nick_mi,

Let's run through some possible fixes for your flash issue (once/if the issue is fixed, leave off following the rest of the instructions):
  • Use the following utility and instructions to uninstall flash:
    How to uninstall the Adobe Flash Player plug-in and ActiveX control

    Make sure you close all open windows (including IE) prior to running the utility. Once completed, use the following instructions to install flash again:
    Adobe Flash Player Download Center - Windows
  • Perform the uninstall as per the instructions above, then go to the C:\Windows\System32 directory and delete the folder called Macromed. You'll probably have to exit any web browsers you have open first. Try installing again after the folder is deleted.
  • Use the same instructions as before to uninstall the Flash Player, but this time use the following link to install it again (direct download link):
    Full Flash Player
  • In IE, go to Tools | Internet Options, select the Advanced tab, and click the Reset... button. Confirm the reset and then reinstall the Adobe Flash player.
Regards,

Ax
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#3
nick_mi

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I tried untistalling and reinstalling no beans. Then I tried deleting macromed and I could delete everything but flash9e.oxc

it said that it was being used by another program or person, and no one but me is logged in, and I shut down everything from aim to mirc to msn to firefox, and still couldn't delete it.
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#4
Ax238

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Try downloading and installing Unlocker. You can then right-click the file and unlock it with the utility.

Regards,

Ax
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#5
nick_mi

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Ok tried that, deleted all the processes, and it still wouldn't delete, then it asked me if I wanted to delete it when I restart(which I said yes) restarted and still did not delete it.

I also updated to firefox2 and hoped that would work, but it didn't =(

Btw the exact phrase is

"Cannot delete flash9e.ocx: Acess is denied

Make sure the disk is not full or write proteced and that thefile is not currently in use"

And yes, I am the admin to this computer.
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#6
Ax238

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Try booting into safe mode (tap F8 while system loads) and deleting it from there.
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#7
nick_mi

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Turns out my computer is about to die, I think it's the hardware friend thinks I'm trojaned, going to get it checked out soon. Thanks for the help anyways, might be back later. Hopefully :)
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#8
Ax238

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OK, well good luck then. Let us know if you need anything.
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