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Loss of Sound


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#16
Ztruker

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Agreed it is very frustrating at times. Hang in there though, we'll get this sorted out.

What I'd like you to do is use System Restore to go back to before you accidentally deleted your sound, see if that fixes this problem.

Here's what I'd like you to do.
  • Click on Start, Programs, Accessories, System Tools and finally System Restore.
  • Select "Create a new restore point" then click Next
  • Give it simple name like G2G then click on the Create button
This will create a new System Restore point of your system as it is right now. This provides a way to get back to here if restoring your computer to an earlier date causes some unforeseen problem.

Once that completes, go back into System Restore and select a date prior to Jan 31 2008, which is when you made you first post here.
  • Click on Start, Programs, Accessories, System Tools and finally System Restore.
  • Select "Restore my computer to an earlier time" then click Next
  • Use the left arrow < to the left of the date at the top to go back a month then choose a date a few days prior to when the problem happened (Jan 31 2008).
  • Click Next then follow directions.
Your system will do some preliminary stuff then will need to reboot, so go ahead and do that. When System Restore is completed it will reboot one more time.

If all is well, you should have sound the next time your computer boots up.

Read through this and ask any questions before you start.
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#17
CBHedricks

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Once more - do you have any yellow ! marks (called "Bangs" actually) in the device manager now? Usually if you have a Dell system you can use your "Service Tag" to drill down to the specific drivers for you machine on Dell's support site and this does fix your system 90% of the time. If you have no "bang" marks, and no red 'x' marks on hardware in the Device Manger window, I would suggest double checking the speakers in a different computer or device to make sure they are truly working, then double check the port you have them plugged into.

If all appears to be working at the hardware level, reconnect them up to the computer and navigate to the control panel and then to your "Sounds and Audio Properties" icon. Double check for settings try some test sounds and make sure everything appears to be normal. If still a problem let us know.

Good luck.
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#18
Anne12345

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Hello HelloOo?
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#19
Ztruker

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Hello yourself! Did you do any of the things recommended?
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