[abismom]

My AVG keeps popping up "virus indentified JS/DOWNLOADER AGENT". I move it to the Virus Vault EVERYTIME but I don't know how to get rid of it. Also I have A LOT of files on my Add/Remove software that I can not delete.


Here is my HIJACK THIS log:

PLEASE HELP!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:21:44 PM, on 2/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wsoctv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video Access ActiveX Object\isamntr.exe
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video Access ActiveX Object\pmsnrr.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .wmv: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (14.0)) - http://166.82.142.62...ls/LTOCX14N.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...l?noreloadredir
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?LinkID=39204
O16 - DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} (Rhapsody Player Engine) - http://forms.real.co...ne_Inst_Win.cab
O16 - DPF: {2A510DC8-C9B5-4269-B9BA-E5B04D47D981} (CPlayFirstDDSonicControl Object) - http://www.shockwave...ic.1.0.0.92.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-36.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinn...ll/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131150555218
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.q....292/qboax8.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinn...v46/wof/wof.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinn...man/hangman.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8DCDBC5C-C019-4CF6-821B-0082969CC2CD}: NameServer = 85.255.114.55,85.255.112.21
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.55 85.255.112.21
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.55 85.255.112.21
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: hemine - {9d6fac42-a7be-4702-87ef-75d8dc14249e} - C:\WINDOWS\system32\tahxqcj.dll (file missing)
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe



--
End of file - 9444 bytes

Edited by abismom, 02 February 2008 - 08:26 PM.

[Advertisements]

Hello abismom,

I am Thunderbird1988 and I am going to help you to remove your spywareproblems. If you have questions, feel free to ask

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Thunderbird1988

[Thunderbird1988]

Hello abismom,

I am Thunderbird1988 and I am going to help you to remove your spywareproblems. If you have questions, feel free to ask

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Thunderbird1988

[abismom]

here is the MAIN

Deckard's System Scanner v20071014.68
Run by Candy on 2008-02-06 17:40:39
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-02-06 22:40:44 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 254 MiB (512 MiB recommended).


-- HijackThis (run as Candy.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:42:18 PM, on 2/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ups.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Candy\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Candy.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wsoctv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video Access ActiveX Object\isamntr.exe
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video Access ActiveX Object\pmsnrr.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .wmv: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (14.0)) - http://166.82.142.62...ls/LTOCX14N.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...l?noreloadredir
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?LinkID=39204
O16 - DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} (Rhapsody Player Engine) - http://forms.real.co...ne_Inst_Win.cab
O16 - DPF: {2A510DC8-C9B5-4269-B9BA-E5B04D47D981} (CPlayFirstDDSonicControl Object) - http://www.shockwave...ic.1.0.0.92.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-36.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinn...ll/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131150555218
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.q....292/qboax8.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinn...v46/wof/wof.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinn...man/hangman.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8DCDBC5C-C019-4CF6-821B-0082969CC2CD}: NameServer = 85.255.114.55,85.255.112.21
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.55 85.255.112.21
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.55 85.255.112.21
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: hemine - {9d6fac42-a7be-4702-87ef-75d8dc14249e} - C:\WINDOWS\system32\tahxqcj.dll (file missing)
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9490 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - c:\program files\superantispyware\saskutil.sys
R2 SVKP - c:\windows\system32\svkp.sys <Not Verified; AntiCracking; SVKP driver for NT>

S2 DgiVecp - c:\windows\system32\drivers\dgivecp.sys (file missing)
S3 AvFlt (Antivirus Filter Driver) - c:\windows\system32\drivers\av5flt.sys (file missing)
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {E6ABB47D-8339-4C60-BE92-E9045FF5A33D}
Description: Intel® AIM External Flat Panel Driver 8
Device ID: DISPLAY\WADV11NT\4&309B7D48&2&8086300E&00&01
Manufacturer: Intel Corporation
Name: Intel® AIM External Flat Panel Driver 8
PNP Device ID: DISPLAY\WADV11NT\4&309B7D48&2&8086300E&00&01
Service: iAimFP8

Class GUID: {E6ABB47D-8339-4C60-BE92-E9045FF5A33D}
Description: Intel® AIM External Flat Panel Driver 7
Device ID: DISPLAY\WADV09NT\4&309B7D48&2&8086300C&00&01
Manufacturer: Intel Corporation
Name: Intel® AIM External Flat Panel Driver 7
PNP Device ID: DISPLAY\WADV09NT\4&309B7D48&2&8086300C&00&01
Service: iAimFP7

Class GUID: {E6ABB47D-8339-4C60-BE92-E9045FF5A33D}
Description: Intel® AIM External Flat Panel Driver 6
Device ID: DISPLAY\WADV08NT\4&309B7D48&2&8086300B&00&01
Manufacturer: Intel Corporation
Name: Intel® AIM External Flat Panel Driver 6
PNP Device ID: DISPLAY\WADV08NT\4&309B7D48&2&8086300B&00&01
Service: iAimFP6

Class GUID: {E6ABB47D-8339-4C60-BE92-E9045FF5A33D}
Description: Intel® AIM External Flat Panel Driver 5
Device ID: DISPLAY\WADV07NT\4&309B7D48&2&8086300A&00&01
Manufacturer: Intel Corporation
Name: Intel® AIM External Flat Panel Driver 5
PNP Device ID: DISPLAY\WADV07NT\4&309B7D48&2&8086300A&00&01
Service: iAimFP5


-- Scheduled Tasks -------------------------------------------------------------

2004-10-24 12:56:20 106 --a------ C:\WINDOWS\Tasks\UPS System Shutdown Program.job


-- Files created between 2008-01-06 and 2008-02-06 -----------------------------

2008-02-01 21:21:15 0 d-------- C:\Program Files\Trend Micro
2008-01-15 17:06:29 0 d-------- C:\Program Files\Common Files\ODBC


-- Find3M Report ---------------------------------------------------------------

Nothing modified in this timespan.


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A6ACAE64-F798-4930-AD86-BD3FB32038DB}]
C:\Program Files\Video Access ActiveX Object\isadd.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [12/22/2007 09:30 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [10/06/2004 10:42 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"DW4"="" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 03:56 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [12/24/2007 06:48 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runonce]
"FlashPlayerUpdate"=C:\WINDOWS\system32\Macromed\Flash\FlashUtil9d.exe

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"ALUAlert"=C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run]
"user32.dll"=C:\Program Files\Video Access ActiveX Object\isamntr.exe
"rare"=C:\Program Files\Video Access ActiveX Object\pmsnrr.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{9d6fac42-a7be-4702-87ef-75d8dc14249e}"= C:\WINDOWS\system32\tahxqcj.dll [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [01/19/2007 07:06 AM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"System"="kdmxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 04/27/2007 07:04 AM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^APC UPS Status.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk
backup=C:\WINDOWS\pss\APC UPS Status.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digimax Viewer 1.0.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digimax Viewer 1.0.lnk
backup=C:\WINDOWS\pss\Digimax Viewer 1.0.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak software updater.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak software updater.lnk
backup=C:\WINDOWS\pss\Kodak software updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Lexmark X125 Settings Utility.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Lexmark X125 Settings Utility.lnk
backup=C:\WINDOWS\pss\Lexmark X125 Settings Utility.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Candy^Start Menu^Programs^Startup^OpenOffice.org 2.0.lnk]
path=C:\Documents and Settings\Candy\Start Menu\Programs\Startup\OpenOffice.org 2.0.lnk
backup=C:\WINDOWS\pss\OpenOffice.org 2.0.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
C:\Program Files\Common Files\AOL\1134057600\ee\AOLSoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Loader]
C:\WINDOWS\System\loader.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]
C:\Program Files\Napster\napster.exe /systray

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ff750e1c-3179-11dc-b653-00402b1d0c04}]
AutoRun\command- E:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-02-06 17:43:21 ------------


And here is the EXTRA

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Celeron™ CPU 1300MHz
Percentage of Memory in Use: 62%
Physical Memory (total/avail): 253.98 MiB / 94.16 MiB
Pagefile Memory (total/avail): 625.52 MiB / 361.09 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1932.16 MiB

A: is Removable (No Media)
C: is Fixed (FAT32) - 37.26 GiB total, 24.4 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD400BB-00GFA0 - 37.27 GiB - 1 partition
\PARTITION0 (bootable) - Unknown - 37.27 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AntivirusOverride is set.

AV: AVG 7.5.516 v7.5.516 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\AOL\\1134057600\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1134057600\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\1134057600\\ee\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1134057600\\ee\\aim6.exe:*:Enabled:AIM"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\BIN\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\BIN\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Disabled:AIM"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Candy\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=PC-YPCJMF4GBXNQ
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Candy
LOGONSERVER=\\PC-YPCJMF4GBXNQ
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\SYSTEM32;C:\WINDOWS;C:\WINDOWS\SYSTEM32\WBEM
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 11 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0b01
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Candy\LOCALS~1\Temp
TMP=C:\DOCUME~1\Candy\LOCALS~1\Temp
USERDOMAIN=PC-YPCJMF4GBXNQ
USERNAME=Candy
USERPROFILE=C:\Documents and Settings\Candy
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Candy (admin)
Travis (admin)
Administrator (new local, admin)


-- Add/Remove Programs ---------------------------------------------------------

Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Shockwave Player --> C:\WINDOWS\SYSTEM32\MACROMED\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\MACROMED\SHOCKW~1\INSTALL.LOG
AIM 6 --> C:\Program Files\AIM6\uninst.exe
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u


-- Application Event Log -------------------------------------------------------

Event Record #/Type16471 / Error
Event Submitted/Written: 02/02/2008 02:22:41 AM
Event ID/Source: 100 / AVG7
Event Description:
2008-02-02 07:22:41,281 PC-YPCJMF4GBXNQ [001576:001632] ERROR 000 AVG7.WTS.CAvgAmWts ProcessIdToSessionId(3244) call failed with WIN32 error 87, returning session id is 0

Event Record #/Type16455 / Error
Event Submitted/Written: 01/30/2008 07:18:20 AM
Event ID/Source: 100 / AVG7
Event Description:
2008-01-30 12:18:20,468 PC-YPCJMF4GBXNQ [001308:001320] ERROR 000 AVG7.WTS.CAvgAmWts ProcessIdToSessionId(2260) call failed with WIN32 error 87, returning session id is 0

Event Record #/Type16444 / Error
Event Submitted/Written: 01/25/2008 04:22:27 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16574, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type16416 / Error
Event Submitted/Written: 01/16/2008 08:09:15 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application iexplore.exe, version 7.0.6000.16574, faulting module flash9d.ocx, version 9.0.47.0, fault address 0x0018af33.
Processing media-specific event for [iexplore.exe!ws!]

Event Record #/Type16415 / Error
Event Submitted/Written: 01/16/2008 05:18:08 PM
Event ID/Source: 11 / crypt32
Event Description:
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: The data is invalid.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type37078 / Error
Event Submitted/Written: 02/06/2008 05:30:53 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {00020906-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

Event Record #/Type37062 / Error
Event Submitted/Written: 02/06/2008 05:28:05 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The DgiVecp service failed to start due to the following error:
%%2

Event Record #/Type37061 / Error
Event Submitted/Written: 02/06/2008 05:27:13 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 192.168.0.5 for the Network Card with network address 00402B1D0C04 has been
denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type37041 / Error
Event Submitted/Written: 02/06/2008 09:45:10 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The DgiVecp service failed to start due to the following error:
%%2

Event Record #/Type37035 / Error
Event Submitted/Written: 02/04/2008 05:55:03 PM
Event ID/Source: 16 / Windows Update Agent
Event Description:
Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.



-- End of Deckard's System Scanner: finished at 2008-02-06 17:43:21 ------------

[Thunderbird1988]

Hello abismom,

Which Add/Remove entries can't you uninstall/delete exactly?

Please download FixWareout from here:
http://downloads.sub.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. If your firewall gives an alert, (because this tool will download an additional file from the internet), please don't let your firewall block it, but allow it instead.
Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log

Please download SmitfraudFix (by S!Ri) to your Desktop.

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

When you have done this. Please post the logs of Fixwareout and Smitfraudfix and a new Hijackthislog.

Thunderbird1988

[abismom]

Username "Candy" - 02/07/2008 13:34:30 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check
HKLM\SOFTWARE\~\Winlogon\ "System"="kdmxy.exe"

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
"nameserver"="85.255.114.55 85.255.112.21" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{8DCDBC5C-C019-4CF6-821B-0082969CC2CD}
"nameserver"="85.255.114.55,85.255.112.21" <Value cleared.
HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{2F4D746E-D965-4E59-9BFE-6703BD33AA80}
"DhcpNameServer"="85.255.114.55,85.255.112.21" <Value cleared.

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....


C:\Program Files\SpywareLocked < Found
C:\Program Files\Video Access ActiveX Object < Found
Additional tools are recommended.

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"DW4"=""
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
C:\WINDOWS\System32\AUTOEXEC.NT missing
~~~~~ End report ~~~~~


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:39:53 PM, on 2/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ups.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wsoctv.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .wmv: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (14.0)) - http://166.82.142.62...ls/LTOCX14N.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...l?noreloadredir
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?LinkID=39204
O16 - DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} (Rhapsody Player Engine) - http://forms.real.co...ne_Inst_Win.cab
O16 - DPF: {2A510DC8-C9B5-4269-B9BA-E5B04D47D981} (CPlayFirstDDSonicControl Object) - http://www.shockwave...ic.1.0.0.92.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {36C417C6-13C6-448B-9784-DD73A93B0582} - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-36.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinn...ll/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131150555218
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8CE3BAE6-AB66-40B6-9019-41E5282FF1E2} (QuickBooks Online Edition Utilities Class v8) - https://accounting.q....292/qboax8.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinn...v46/wof/wof.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://www.worldwinn...man/hangman.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: hemine - {9d6fac42-a7be-4702-87ef-75d8dc14249e} - C:\WINDOWS\system32\tahxqcj.dll (file missing)
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8884 bytes


SmitFraudFix v2.281

Scan done at 13:48:58.89, Thu 02/07/2008
Run from C:\Documents and Settings\Candy\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is FAT32
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{9d6fac42-a7be-4702-87ef-75d8dc14249e}"="hemine"

[HKEY_CLASSES_ROOT\CLSID\{9d6fac42-a7be-4702-87ef-75d8dc14249e}\InProcServer32]
@="C:\WINDOWS\system32\tahxqcj.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{9d6fac42-a7be-4702-87ef-75d8dc14249e}\InProcServer32]
@="C:\WINDOWS\system32\tahxqcj.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\d3??.dll Deleted
C:\Program Files\SpywareLocked\ Deleted
C:\Program Files\Video Access ActiveX Object\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix.exe by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{8DCDBC5C-C019-4CF6-821B-0082969CC2CD}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{8DCDBC5C-C019-4CF6-821B-0082969CC2CD}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{8DCDBC5C-C019-4CF6-821B-0082969CC2CD}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"system"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

the files that I can not remove are as follows:
CardRd81, CCScore, CR2, ESSBrwr, ESSCDBk, ESScore, ESSgul, ESShelp, ESSini, ESSPcD, ESSDock, ESSSONIC, ESSTOOLS, essvatgt, essvcpt, HLPDOCK, kgcbase, KSU, Notifier, OfotoXMI, OTtBP, SFR, SFR2, SHASTA, SKIN0001, SKINXSDK, Staticer

These files have not been on here very long, and I am not sure what they are or how that got here.


THANK YOU FOR YOUR HELP!!!

[Thunderbird1988]

Hello abismom,

Those programs seem to be related to Kodak software. Have you installed something from Kodak?

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll (file missing)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...l?noreloadredir
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.wea...Transporter.cab?
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

Viewpoint Media Player

Please note any other programs that you dont recognize in that list in your next response

After that, Reboot.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on My Computer to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 4 and save it to your desktop.
• Scroll down to where it says "JJava Runtime Environment (JRE) 6 Update 4...allows end-users to run Java applications".
• Click the "Download" button to the right.
• Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

After that, please post the logs of the Panda Activescan, a new Hijackthislog, and please tell me how your computer is running.

Thunderbird1988

[Thunderbird1988]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.