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Major Crash....


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#1
squiggy318

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I had a major crash in process of conducting a virus scan...and now I am not able to boot up...I get the following message:

Windows could not start because of an error in the software.
Please report this problem as:
load needed DLLs for kernel.

The hard drive is a SATA(?) type drive. I was thinking I might be able to use a boot disk to access the drive files (I have several folders that have been added to the system since my last backup)...

Or...am I hosed and need to just perform a restore?
Any help would be most appreciated.
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#2
petedageek

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try rebooting to the bios and make sure bios is set to discover SATA drive save changes and exit and reboot .... If system hangs then power off and reboot cold sohuld go through discovery and boot ok. If that does not work try an OS repair if that doesn't work you may have a corrupt MBR and the drive is basically toast
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#3
squiggy318

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I tried the BIOS change but have same result...what can I use to perform OS repair? :tazz:
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#4
petedageek

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http://www.geekstogo...ws_XP-t138.html good instructions here
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