Problem with Windows Explorer
Posted 05 February 2008 - 09:50 AM
Posted 06 February 2008 - 08:29 PM
Posted 06 February 2008 - 08:51 PM
I still think a repair install is the way to go and it's quite possible the recovery partition on your hard drive will allow a non-destructive repair install.
What is the model number of your Compaq. I may be able to tell you more once I have that info.
Posted 07 February 2008 - 09:30 AM
My Compaq Model number is SR2010NX.
I also have Acronis True Image and have a backup that was made before this happened. I will need to make another seperate one to save the data created since this all began.
Also something strange just happened. I opened My Documents and the Furniture 2 folder and files were there. The view was as I left it in the Thumbnail mode.
I then closed My Documents and reopened it. Furniture 2 was gone and the view was in the detail mode. Seems like something is getting confused.
Thanks for continuuing to work on this with me. I will also back up the folder to my flash drive.
Posted 07 February 2008 - 09:05 PM
Or follow these directions posted here on GeeksToGo previously:
1. Ensure you've added a new user account and that you've logged in using that account at least once - this will create the folder under Documents and Settings
2. Reboot the computer.
3. Login with the new account so the folder structure under Documents and Settings gets created, then log off.
4. Login with an account that is neither the old or the new account. This prevents "file in use" errors while copying. (NOTE: If you don't have another account, you can create a third one or you can boot into Safe Mode and log with the ADMINISTRATOR account.)
5. Browse to c:\documents and settings\OldUserAccount
6. Select everything in that folder except the three files called ntuser.dat, ntuser.dat.log, and ntuser.ini. (These may be hidden files, so if you don't see them, open My Computer, Tools menu, View tab, check "Show Hidden Files/Folders")
7. Copy all those files into c:\documents and settings\NewUserAccount
8. Reboot the computer and login with your New user account.
9. Once you confirm that all your documents are located in My Documents of the New user, you can delete the old profile (And the third account you created in Step #3 if it was needed).
Posted 18 February 2008 - 08:56 AM
Well I created a new administrative user account and found the folder and files and copied them to the new user's My Documents folder. I was able to copy them back to the original user account and now everything seems to be working fine for both accounts. Since I was able to recover the files to the old account I am just keep that account.
Thanks for all your help. I am glad that it was this simple and does not appear that a windows reinstall will be needed.
Sorry for not getting back sooner.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users