[Canorro]

Hi I cant update my computer for almost 2 weeks its says the updates are important its from windows updates the updates are the following:
-Security Update for Windows XP (KB943485)
Date last published: 1/8/2008
Typical download size: 189 KB
A security issue has been identified in LSASS that could allow an attacker to compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

-Microsoft .NET Framework 2.0 Service Pack 1 (KB110806)
Date last published: 1/22/2008
Microsoft .NET Framework 2.0 Service Pack 1 provides cumulative roll-up updates for customer reported issues found after the release of Microsoft .NET Framework 2.0. In addition, this release provides security improvements, and prerequisite feature support for .NET Framework 3.0 Service Pack 1, and .NET Framework 3.5. After you install this item, you may have to restart your computer.

-Microsoft .NET Framework 3.0 Service Pack 1 (KB929300)
Date last published: 1/22/2008
Microsoft .NET Framework 3.0 Service Pack 1 provides cumulative roll-up updates for customer reported issues found after the release of Microsoft .NET Framework 3.0. In addition, this release provides security improvements, and prerequisite feature support for Microsoft .NET Framework 3.5. After you install this item, you may have to restart your computer.

The last 2 of them are already downloaded the first 1 failed to downloads also went I shut down the computer it tries to install the 2 service pack but it always failed

Edited by Canorro, 03 February 2008 - 02:57 PM.

[Advertisements]

Hello again Canorro, welcome back

• When does the problem occur, when you download the updates or when you try to apply them?
• Look in Event Viewer and see if there are any errors logged at that time

One possibility is that the SoftwareDistribution folder is corrupted:
Try the following, see if it fixes it:

Turn off Automatic Update Service:
1) Click on Start then Run, type services. msc and click OK
2) Rt. click Automatic Update Service and select Stop

Rename the Software Distribution folder:
1) Click on Start then Run, type explorer %systemroot% and click OK
2) Rt. click the SoftwareDistribution folder
3) Rename it to SoftwareDistribution.old
4) Press Enter to apply the change
5) Close Windows Explorer

Turn on Automatic Update Service:
1) Click on Start then Run, type services. msc and click OK
2) Rt. click Automatic Update Service and select Start

[Ztruker]

Hello again Canorro, welcome back

• When does the problem occur, when you download the updates or when you try to apply them?
• Look in Event Viewer and see if there are any errors logged at that time

One possibility is that the SoftwareDistribution folder is corrupted:
Try the following, see if it fixes it:

Turn off Automatic Update Service:
1) Click on Start then Run, type services. msc and click OK
2) Rt. click Automatic Update Service and select Stop

Rename the Software Distribution folder:
1) Click on Start then Run, type explorer %systemroot% and click OK
2) Rt. click the SoftwareDistribution folder
3) Rename it to SoftwareDistribution.old
4) Press Enter to apply the change
5) Close Windows Explorer

Turn on Automatic Update Service:
1) Click on Start then Run, type services. msc and click OK
2) Rt. click Automatic Update Service and select Start

[Canorro]

Hey ok I will try this tomorrow becuse im downloading some file takes like a day.But in the event viewer the windows update agent does have errors its say information it says 2 event one is 18 which says its ready to install on february 10 and the other one is 19 which says its already install.net framework Service pack 3 its 19 and net framework services pack 1 18 which equal wrong becuse its still asking to install both of them.In another event it says it was gonna install today

Or i will try what you say know and update tomorrow & i will update status tomorro copy that alpha
Cant rename I will try booting in safe mode tomorow

Edited by Canorro, 03 February 2008 - 07:15 PM.

[Ztruker]

Sounds like Windows Update is having a problem with .NET.

The easiest way to resolve this is to uninstall all levels of .NET from Add or Remove Programs. Apply all Updates then if you need .NET install .NET 2.0. Do another WIndows Update to get any service for it.

[Canorro]

Somehow it work both .net update after i disable windows updates.Now to fix the security issue I must download it directly I found http://www.microsoft...;displaylang=en this I think its the same since it always failed to download from windows updates i will download it direct i will tell you what happen after thx for the help

Here what its says the Files from the package are incompatible with files on your system.

Edited by Canorro, 04 February 2008 - 01:50 PM.

[Ztruker]

Have you tried renaming the SoftwareDistribution folder as I suggested?

[diabillic]

Try restarting the Background Intelligent Transfer Service (BITS) as well.

[Canorro]

Have you tried renaming the SoftwareDistribution folder as I suggested?

No srry will try it now

Try restarting the Background Intelligent Transfer Service (BITS) as well.

How i restart it?
Also it says it successfully install the two .net framework but went i go back to up they re-appeared.

[Ztruker]

To restart BITS, do the following:

Click on Start then Run, type services.msc and press Enter
Right click on Background Intelligent Transfer Service and select Properties
Make sure Startup Type is Manual
Click on Stop. When that completes click on Start.
Click on Apply then OK.
Close the Services window.

[Canorro]

Ok I did what you guys say but it says the 2 services pack were susscesful but went i go to windows updates they re-appeared and the other one still doesnt downloads
THX for the fast reply faster ever seen
Also the one that I downloaded directly still says Files from the package are incompatible with files on your system.

Edited by Canorro, 04 February 2008 - 09:13 PM.

[Ztruker]

Did you completely uninstall all .NET entries from Add or Remove Programs first?

[tallin]

Hi canorro,

Read your thread with interest - You could try the following:

Step 1:
Verify that your computer's date and time are accurate and that Internet Explorer language option is not empty.
To check the language setting in Internet Explorer:
1. Click "Tools" and then choose "Internet Options"
2. Click the lanuage button
3. Make sure at least one language is listed in the "Language Options" dialog.

When checking your date (including the year) and time, also check the Internet Time and Time Zone. Double click on the date/time in the notification/system tray area (near the clock) select Internet Time Tab and then select update now. If it's not already checked, check automatically synchronize with an internet Time Server - WinXP.

Step 2:
Also check these settings:
1. Tools>Internet Options> Advanced
2. Scroll down to the Security Settings.
3. Make sure that the two boxes are checked that say "Enable SSL 2" or "Enable SSL 3".
4. Uncheck "Check for server certificate revocation".

Step 3:
Also delete Temporary Internet Files
1. Tools>Internet Options >General
2. Under Temporary Internet files, click Delete Files, Clck OK

Step 4:
1. Tools> Internet Options > Security
Click Trusted sites, click Default level.
Click the sites button and clear the checkbox "Require server verification"
(http:) for all sites in this zone."
Now add the following:
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com

If required, reboot and try Windows Update again. If still no success, have a look at the following links for more clues.
_________________________________________

Further information:

You have not mentioned error code notifications, but this information is valuable just the same if you ever were to bump into these problems.

Error 0x800A138F
http://www3.telus.ne.../0x800a138f.htm

The aim here is to help you solve this 0x800A138F problem and have you updating your Windows XP Professional or Home Edition computer as soon as possible.
http://updatexp.com/0x800A138F

Windows Update has encountered an error and cannot display the requested page.
http://www.petri.co....ms_800a138f.htm
0x800A138F
_________________________________________

Make sure you haven't got anything blocking Windows Update like
Nortons,
Zonealarm etc
Also make sure you don't have a Web Accelerator working in the backgound such as
Net Zero
HiSpeed
Speedband etc

Clear out your temporary internet cache

Try a reboot and then try WU again.

Are there any specific error codes that you do see?
At what point does it continue when checking for the latest software, or when checking for updates?

Still no joy, then try Renaming the SoftwareDistribution folder

Click START, Choose Run
In the Run box, type "services.msc " (without the quotes)
Click OK
Right click the Automatic Updates service,
Click stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder :
a. Click Start, click Run, type "%systemroot%" (without the quotes" and then click OK.
b. Right click the SoftwareDistribution folder, and then click Rename
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click START
Choose Run
In the Run box, type "services.msc." without the quotes"
Click OK
Right -click the Automatic Updates service
Click Start.
Starting the service will take a moment.

Reboot if appropriate and try WU again.

Note when you rename the SoftwareDistribution folder - you will loose your history but not important.

Your Windows Update problem is exactly the same as I was having sometime ago and by going through the above (supplied from a Microsoft Newsgroup exchange) you should correct your problem and allow you to download and install WU's again.

Good Luck and don't hesitate to post back if you have a further question.

If that does not help, I suggest you try this:

Go here and see if it works

http://www.microsoft.com/genuine/

fix any issues, then validate it.

If it still doesn't work try this

Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Attempt to run Windows Update again.

kind regards,

[Canorro]

Did you completely uninstall all .NET entries from Add or Remove Programs first?

Didnt try that but I think it has something to do with multiple .net framework but i have always had multiple and it always work.Im not worry about .net im worry about the security update it says someone could gaing control
I also try a tool called dial a fix http://wiki.djlizard.net/Dial-a-fix its pretty useful for fixin stuff i check all the stuff to fix windows update and deleated SoftwareDistribution folder
* note all thats red its what i wrote i know i write in your quote but it too many stuff talli

Hi canorro,

Read your thread with interest - You could try the following:

Step 1:
Verify that your computer's date and time are accurate and that Internet Explorer language option is not empty.
To check the language setting in Internet Explorer:
1. Click "Tools" and then choose "Internet Options"
2. Click the lanuage button
3. Make sure at least one language is listed in the "Language Options" dialog.

When checking your date (including the year) and time, also check the Internet Time and Time Zone. Double click on the date/time in the notification/system tray area (near the clock) select Internet Time Tab and then select update now. If it's not already checked, check automatically synchronize with an internet Time Server - WinXP.
About that I dont use internet explorer alot I only use it for updates (use firefox its better) but it have english us
Step 2:
Also check these settings:
1. Tools>Internet Options> Advanced
2. Scroll down to the Security Settings.
3. Make sure that the two boxes are checked that say "Enable SSL 2" or "Enable SSL 3".
4. Uncheck "Check for server certificate revocation".
Only SSL 2 was disable the othe stuff were what you say

Step 3:
Also delete Temporary Internet Files
1. Tools>Internet Options >General
2. Under Temporary Internet files, click Delete Files, Clck OK
use CCleaner daily it one of the best freeware for cleaning to me http://www.ccleaner.com/
Step 4:
1. Tools> Internet Options > Security
Click Trusted sites, click Default level.
Click the sites button and clear the checkbox "Require server verification"
(http:) for all sites in this zone."
Now add the following:
http://*.windowsupdate.microsoft.com
https://*.windowsupdate.microsoft.com
http://download.windowsupdate.com

If required, reboot and try Windows Update again. If still no success, have a look at the following links for more clues.
I couldnt add nothing but i use spybot and other stuff to block bad sites like maccafe site avisor but i dont think that the problem becuse if that was i couldnt enter windows updates
_________________________________________

Further information:

You have not mentioned error code notifications, but this information is valuable just the same if you ever were to bump into these problems.

Error 0x800A138F
http://www3.telus.ne.../0x800a138f.htm

The aim here is to help you solve this 0x800A138F problem and have you updating your Windows XP Professional or Home Edition computer as soon as possible.
http://updatexp.com/0x800A138F

Windows Update has encountered an error and cannot display the requested page.
http://www.petri.co....ms_800a138f.htm
0x800A138F
I didnt note any errors but i will tell you as soon as i see them.also event log says only info no errors in a long time
_________________________________________

Make sure you haven't got anything blocking Windows Update like
Nortons,
Zonealarm etc
Also make sure you don't have a Web Accelerator working in the backgound such as
Net Zero
HiSpeed
Speedband etc

I only use spybot,advance windows care,spyware balster and advast free edition

Clear out your temporary internet cache
I use CCleaner daily it one of the best freeware for cleaning to me http://www.ccleaner.com/
Try a reboot and then try WU again.

Are there any specific error codes that you do see? Until now it failed to download the security update the 2 service pak for .net 2 and net framework 3 says its install fine but went going back to WU they re-apeared
At what point does it continue when checking for the latest software, or when checking for updates?What do you mean?if its stop went the green bar apeares nope it finish says the 2 updates were susccesful and 1 failed(it faileds to download but i download it directly and try too install it but its says its not compatyble with my system
Still no joy, then try Renaming the SoftwareDistribution folder
Already did didnt work
Click START, Choose Run
In the Run box, type "services.msc " (without the quotes)
Click OK
Right click the Automatic Updates service,
Click stop.
Stopping the service will take a moment.
I also stop automatic updates
Rename the "SoftwareDistribution" folder :
a. Click Start, click Run, type "%systemroot%" (without the quotes" and then click OK.
b. Right click the SoftwareDistribution folder, and then click Rename
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
Yes i did that
Click START
Choose Run
In the Run box, type "services.msc." without the quotes"
Click OK
Right -click the Automatic Updates service
Click Start.
Starting the service will take a moment.

Reboot if appropriate and try WU again.

Note when you rename the SoftwareDistribution folder - you will loose your history but not important.

Your Windows Update problem is exactly the same as I was having sometime ago and by going through the above (supplied from a Microsoft Newsgroup exchange) you should correct your problem and allow you to download and install WU's again.

Good Luck and don't hesitate to post back if you have a further question.

If that does not help, I suggest you try this:

Go here and see if it works

http://www.microsoft.com/genuine/

fix any issues, then validate it.

If it still doesn't work try this
It a valit copy if it werent i wouldnt be able to pass WU sites
Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Attempt to run Windows Update again.
I think the Dial-fix does that but i will try doing it manually.Ok i did that will try updating.That didnt work here the erro of the security update Error Code: 0x8007F0F1
Try to install the update again, or request help from one of the following resources.
the other 2 doesnt register errors becuse they say they were susscesfully install but they re-apeared


kind regards,

Also since this is starting to sound like a mayor problem if you want i can PM you and do a Remote assitant but i dont know if it will work becuse i help my friends with it but wentt he tries to connect to my computer it doesnt connect hes to mine
By the way could this be some how realated to windows installer i post a post some time ago but i dont remember were i post i think it was in sofware it was fix becuse i couldnt install or un-install any program still it seem it fix that program but some program(trial and stuff) which i un-install are still in add or remove a program like perfect disk trial i un-install it and is still on add or remove a program
Hope that works cus that all i know

Edited by Canorro, 05 February 2008 - 12:28 AM.

[tallin]

Ztruker wrote:
Did you completely uninstall all .NET entries from Add or Remove Programs first?

It is very important that you follow Ztruker's advice above.
The steps I posted should be then followed after you carry out Zruker's advice. Please follow right through the step by step suggestions in my previous post using IE including:

http://www.microsoft.com/genuine/
fix any issues, then validate it.
If WU still doesn't work try this
Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll
Attempt to run Windows Update again.

The suggestions posted for you to correct your problem are most important to complete. You do not need to answer every step here as long as you take it all slowly and complete the advice given.
After you complete the above, please reboot and try Windows Updates once more. If no joy, post a PCPitstop log for us to view and advise you. This will give us an overview of your system to help with finding a solution for you.

Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop.com
Note: Vista users with UAC must first Right-click IE - Select "Run as Administrator"
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.
The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.
Note: Vista users, please close your instance of IE "Rrunning as Administrator" after you are finished reviewing your Results.
Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, please look away from your screen during the Video Adapter testing sequence.
Note: The PCPitstop Full Tests Results is a free service, but is supported by various paid product advertisements for utilities that "could" remedy the OP's problem.
Since WTT is a "free-help" forum, we do not recommend or endorse purchase of automated utilities, and will assist you in manually correcting any problems and settings necessary to optimize your machine's performance. Ask your questions here. We'll help you walk through any necessary steps.

Post back with your progress or any further questions you may have.

kind regards,

[Canorro]

What version of .net framework do i need to un-install i have like 3?Test Details
TipsIn the tips and the tables, red indicates a serious problem, yellow a minor problem, and blue a suggestion.

• Upgrade disk space (Drive C)
• Highly Fragmented Files
• Defragment files (Drive C)
• Reduce System Restore space (Drive C)
• Update outdated device drivers
• Install more memory
• Adjust IE browser cache size
• Saving Web Page Passwords with Firefox May Present a Security Risk
• Auto-filling Forms with Firefox May Present a Security Risk
• Setup a Free User Account

Windows ConfigurationDescription Your Results
Common Name Windows XP Home SP2
Full Version Windows XP Home SP2
First Install Sun Jun 3 2007
Free Resources 90%
Fonts Installed 196
Windows Scripting Version 5.6.0.8833
PCPitstop Version 182
CPU Load 0%
Running ProgramsMalicious or poorly written running programs are a common cause of poor performance and system instability. We strongly recommend that you use an antivirus program like CA Anti-Virus and a spyware scanner such as PC Pitstop Exterminate on a regular basis. To get control over your running programs we suggest WinPatrol Plus. Click on a file name to see more information about it.


Legend: Virus Spyware/Adware Optional Required No data

designates programs that can safely be disabled to improve computer performance, PC Pitstop Optimize disables these programs.

Name Vendor Complete File Name
Intel Graphics Intel Corporation C:\WINDOWS\System32\igfxtray.exe
Speech Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
Retrospect Dantz Development Corporation C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
Sun Java Update Sun Microsystems, Inc. C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
Intel Hotkeys Intel Corporation C:\WINDOWS\System32\hkcmd.exe
Windows Live Logon Microsoft Corporation C:\Program Files\Common Files\Microsoft Share ... \WLLoginProxy.exe
Logitech ImageStudio Logitech Inc. C:\Program Files\Logitech\Video\LogiTray.exe
MSN Messenger Microsoft Corporation C:\Program Files\MSN Messenger\msnmsgr.exe
Windows Live Messenger Microsoft Corporation C:\Program Files\MSN Messenger\usnsvc.exe
SetIcon Standard Microsystems Corp. C:\Program Files\WDC\SetIcon.exe
Card Reader Alcor Micro, Corp. C:\Program Files\eMachines Bay Reader\shwiconem.exe
PSIService C:\WINDOWS\system32\PSIService.exe
Button Manager Western Digital Technologies, Inc. C:\WINDOWS\system32\WDBtnMgr.exe
Lavasoft C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
Retrospect backup software Dantz Development Corporation C:\Program Files\Dantz\Retrospect\retrorun.exe
Logitech Multimedia Logitech Inc. C:\WINDOWS\system32\LVCOMSX.EXE
Print spooler Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
Windows Security Center Microsoft Corporation C:\WINDOWS\system32\wscntfy.exe
avast! Antivirus ALWIL Software C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
avast! Antivirus ALWIL Software C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
avast! Antivirus ALWIL Software C:\Program Files\Alwil Software\Avast4\ashServ.exe
Avast WebShield ALWIL Software C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
avast! Antivirus ALWIL Software C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
Logitech Multimedia Logitech Inc. C:\Program Files\Logitech\Video\FxSvr2.exe
Internet Explorer Microsoft Corporation C:\Program Files\Internet Explorer\IEXPLORE.EXE
Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
Local Security Authority Microsoft Corporation C:\WINDOWS\system32\lsass.exe
Service control process Microsoft Corporation C:\WINDOWS\system32\services.exe
Service host process Microsoft Corporation C:\WINDOWS\system32\svchost.exe

Performance-Related Windows Settings
The following settings may be helpful in diagnosing general system performance problems.

Setting name Value
Video acceleration disabled No
Paging of kernel disabled Yes
Screen saver running during tests No
NOIDE key found in registry No
Running 32-bit code on 64-bit Windows No
System Restore disabled No
Large System Cache enabled No
Has batteries No
Hibernate enabled Yes
HIBERFIL.SYS present Yes
Hibernate policy in use No
Sleep/Resume policy in use Yes
Running on battery power No
Internet Configuration
Run our Free PC Pitstop Optimize 2.0 Scan to check proper registry settings for your connection type. Optimize tweaks the optimal registry values to get the most from your Internet connection.

Try our free Optimize 2.0 Scan Now!

Learn More.
Description Your Results
Bandwidth Down 612 Kbits/sec
Bandwidth Up 378 Kbits/sec
Average Ping 72 ms
Ping Loss 0%
TCP Receive Window 256960
External IP Address Test Details
TipsIn the tips and the tables, red indicates a serious problem, yellow a minor problem, and blue a suggestion.

• Upgrade disk space (Drive C)
• Highly Fragmented Files
• Defragment files (Drive C)
• Reduce System Restore space (Drive C)
• Update outdated device drivers
• Install more memory
• Adjust IE browser cache size
• Saving Web Page Passwords with Firefox May Present a Security Risk
• Auto-filling Forms with Firefox May Present a Security Risk
• Setup a Free User Account

Windows ConfigurationDescription Your Results
Common Name Windows XP Home SP2
Full Version Windows XP Home SP2
First Install Sun Jun 3 2007
Free Resources 90%
Fonts Installed 196
Windows Scripting Version 5.6.0.8833
PCPitstop Version 182
CPU Load 0%
Running ProgramsMalicious or poorly written running programs are a common cause of poor performance and system instability. We strongly recommend that you use an antivirus program like CA Anti-Virus and a spyware scanner such as PC Pitstop Exterminate on a regular basis. To get control over your running programs we suggest WinPatrol Plus. Click on a file name to see more information about it.


Legend: Virus Spyware/Adware Optional Required No data

designates programs that can safely be disabled to improve computer performance, PC Pitstop Optimize disables these programs.

Name Vendor Complete File Name
Intel Graphics Intel Corporation C:\WINDOWS\System32\igfxtray.exe
Speech Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
Retrospect Dantz Development Corporation C:\PROGRA~1\Dantz\RETROS~1\wdsvc.exe
Sun Java Update Sun Microsystems, Inc. C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
Intel Hotkeys Intel Corporation C:\WINDOWS\System32\hkcmd.exe
Windows Live Logon Microsoft Corporation C:\Program Files\Common Files\Microsoft Share ... \WLLoginProxy.exe
Logitech ImageStudio Logitech Inc. C:\Program Files\Logitech\Video\LogiTray.exe
MSN Messenger Microsoft Corporation C:\Program Files\MSN Messenger\msnmsgr.exe
Windows Live Messenger Microsoft Corporation C:\Program Files\MSN Messenger\usnsvc.exe
SetIcon Standard Microsystems Corp. C:\Program Files\WDC\SetIcon.exe
Card Reader Alcor Micro, Corp. C:\Program Files\eMachines Bay Reader\shwiconem.exe
PSIService C:\WINDOWS\system32\PSIService.exe
Button Manager Western Digital Technologies, Inc. C:\WINDOWS\system32\WDBtnMgr.exe
Lavasoft C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
Retrospect backup software Dantz Development Corporation C:\Program Files\Dantz\Retrospect\retrorun.exe
Logitech Multimedia Logitech Inc. C:\WINDOWS\system32\LVCOMSX.EXE
Print spooler Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
Windows Security Center Microsoft Corporation C:\WINDOWS\system32\wscntfy.exe
avast! Antivirus ALWIL Software C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
avast! Antivirus ALWIL Software C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
avast! Antivirus ALWIL Software C:\Program Files\Alwil Software\Avast4\ashServ.exe
Avast WebShield ALWIL Software C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
avast! Antivirus ALWIL Software C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
Logitech Multimedia Logitech Inc. C:\Program Files\Logitech\Video\FxSvr2.exe
Internet Explorer Microsoft Corporation C:\Program Files\Internet Explorer\IEXPLORE.EXE
Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
Local Security Authority Microsoft Corporation C:\WINDOWS\system32\lsass.exe
Service control process Microsoft Corporation C:\WINDOWS\system32\services.exe
Service host process Microsoft Corporation C:\WINDOWS\system32\svchost.exe

Performance-Related Windows Settings
The following settings may be helpful in diagnosing general system performance problems.

Setting name Value
Video acceleration disabled No
Paging of kernel disabled Yes
Screen saver running during tests No
NOIDE key found in registry No
Running 32-bit code on 64-bit Windows No
System Restore disabled No
Large System Cache enabled No
Has batteries No
Hibernate enabled Yes
HIBERFIL.SYS present Yes
Hibernate policy in use No
Sleep/Resume policy in use Yes
Running on battery power No
Internet Configuration
Run our Free PC Pitstop Optimize 2.0 Scan to check proper registry settings for your connection type. Optimize tweaks the optimal registry values to get the most from your Internet connection.

Try our free Optimize 2.0 Scan Now!

Learn More.
Description Your Results
Bandwidth Down 612 Kbits/sec
Bandwidth Up 378 Kbits/sec
Average Ping 72 ms
Ping Loss 0%
TCP Receive Window 256960
Browser MSIE 7.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; Zune 2.0
IE current cache 4 MB
IE max cache 4770 MB

Packet8 Internet Phone Service
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Click here for information on how to get startedThe Bandwidth tests measure the Internet bandwidth between your computer and PC Pitstop's servers. In general, if your bandwidth result is at least 85% of the rated connection speed, you're receiving good throughput (though shared connections may affect this, too).

Average Ping measures the round-trip time for a packet to travel from the PC being tested to PC Pitstop's web site and back; lower numbers indicate better performance. Ping times under 150ms are typical of T1, DSL, or cable modems. Consistent ping times of more than 500ms should only be seen in connections that span continents (e.g., USA to Europe) and/or are linked by satellite. Ping losses usually indicate serious Internet congestion.

Internet performance can be erratic for many different reasons, so you can't expect to get maximum bandwidth and ping performance every time you test. You should test several times and at different times of the day to get the most accurate picture of your connection speed. To repeat only our Bandwidth test and get more information, plus tips for improving performance, click here. For additional testing of your browser configuration and Internet connection, we recommend BrowserTune.

More Internet related Settings
The following settings may be helpful in diagnosing internet performance problems.

Setting name Value
Using a proxy No
HTTP 1.1 through proxy Enabled Yes
HTTP 1.1 Enabled Yes
Check for newer pages turned off No
Show Pictures No
Format docs using my style sheet No
Content Advisor enabled No
Check Associations Disable No
Enable Automatic Image Resize Yes
Enable third-party browser extensions No
Enable page transitions Yes
Always use my {colors|fonts|size} No
Security ConfigurationDescription Your Results
IE Restricted Zone Permissions None


Security-Related Windows Settings
The following settings may be helpful in diagnosing spyware and browser hijacks.

Setting name Value
Explorer: Some drive letters are hidden No
Explorer: Hide extensions for known file types Yes
Explorer: Hide protected operating system files Yes
Explorer: Do not show hidden files and folders Yes
Explorer: Do not display contents of system folders Yes
HOSTS location remapped via the Registry No
System File Protection disabled No
Main BoardDescription Your Results
Brand/Model eMachines Product Name
Type Desktop
Serial Number Serial number xxxxxx
BIOS Phoenix Technologies, LTD IHD18EM 05/13/2004
System Board First International Computer, Inc. VC37 Series PCB 3.x
ProcessorDescription Your Results
Brand/Model Intel Celeron
Nominal Clock Speed 2660 MHz
Measured Clock Speed 2659 MHz
External Clock Speed 133 MHz
CPU Load 0%
Speed Rating 4233 (No similar CPU/MHz)
Memory ConfigurationDescription Results
RAM installed 512 MB
Windows RAM 504 MB
Total RAM slots 2
Available RAM slots 1
Max RAM module size 1024 MB
Memory Type 512+0;DIMM,SDRAM,|Synchronous;T16
Speed Rating 4828 MB/s (No similar CPU/MHz)
Memory Tip
On virtually any system, memory is the best bang-for-the-buck upgrade, especially if you currently have 256MB or less. Installing memory is a snap, it just works and your PC is faster. PC World has put together a step-by-step video if you need help.
With prices so low lately I've purchased a lot of memory, and all of it has been from Crucial. Their prices beat the competition and they currently have free shipping.
-- Rob Cheng, CEO, PC PitstopUpgrading memory can give your computer extra performance. Crucial Technology can identify the memory you need at very competitive prices.

Speed rating is measured in megabytes per second. The percentage indicates the performance of this system compared to systems in our database with a similar CPU and clock speed; the number of similar systems is also shown. For example, a score of 50% would indicate this system had half the performance of comparable systems; 200% would indicate twice the performance. A "normal" number is 100% plus or minus about 15%.

The System Management BIOS is reporting that there is 512 MB of RAM, but Windows reports that 504 MB is available. The most common reason for this discrepancy is that your system uses some system RAM for the video graphics card or BIOS functions. This case is common in highly-integrated PCs with video graphics built into the system board, and does not require any changes on your part.

Drive LettersThese are drive letters associated with hard disk drives. This list does not include drive letters for floppy disks or other removable media such as CD-ROM, DVD, Zip or Jaz drives.

Description Drive C
Partition format NTFS
Cluster size 4 KB
Drive label No Label
Size 76316 MB
Free space 2459 MB (3%)
Junk files 6 MB (0%)
System Restore Space 9157 MB (12%)
Data fragmentation 28%
File fragmentation 3%
Uncached speed 31 MB/s


Percentages shown for free space, junk files (temporary files, browser cache, Recycle Bin files), and system restore space represent the size relative to the total disk capacity. A disk with 50% free space is half-full (or half-empty, if you're an optimist). PC Pitstop Optimize is an easy way to keep your hard disk free of unnecessary files.


Our full tests only perform disk health checking on the C drive. We recommend that you check the health of your other drives using Disk MD.
Data fragmentation measures the percentage of data on the disk that is contained in fragmented files. File fragmentation is the percentage of files on the disk that are fragmented. Some disk optimization programs such as Window's Disk Defragmenter intentionally fragment files to place them in the best position to ensure quick program loading, so the fragmentation measures may be non-zero even after running a disk optimizer. For more details check out Disk MD.

Cached and uncached speed is measured in megabytes per second (MB/s). When a percentage is shown for cached and uncached speed, it compares the performance of the drive with those of systems in our database with the same processor and clock speed. (Our database currently has no similar systems.) A rating of 200% means a disk is twice the performance of similar systems, 50% means it's half the performance. Cached disk speed generally measures the efficiency of the system's processor and memory system, not the performance of the hard disk. Uncached speed is most affected by the physical hard disk and the disk interface.

Disk DrivesHere are the physical disk drives that we have detected on your system:

Drive 0
Drive letters C
Removable media No
Brand/Model ST380012A
IDE details DMA
Serial number
Revision level


For IDE drives, IDE details show whether the drive has DMA enabled and is an IDE master (single drive, or master drive in a master/slave pair).

CD/DVD DrivesHere are the CD and DVD drives that we have detected on your system:

Model Type Max Read Speed Max Write Speed
HL-DT-ST DVDRAM GSA-4167B DVD-RAM 8467 KB/s (48X) 8467 KB/s (48X)
LITE-ON COMBO SOHC-4832K CD-RW 8467 KB/s (48X) 8467 KB/s (48X)


Video BoardDescription Your Results
Brand/Model Intel® 82845G/GL/GE/PE/GV Graphics Controller
Resolution 1024x768 pixels
Colors 16 million
DirectX version 5.03.2600.3244 (xpsp.071030-0315)
OpenGL version 5.1.2600.3244 (xpsp.071030-0315)
Acceleration options Enabled
Performance 122.44 MP/s (No similar CPU/MHz/video)


Get Updated Drivers!
Run PC Pitstop Driver Alert FREE to find your PCs most up-to-date drivers. more

Better Performance
Improved Stability
Fast and Easy

PC Pitstop's video performance performs a basic test of your system's graphics capabilities and reports the result in millions of pixels displayed per second (MP/s). The percentage indicates the performance of this system compared to systems in our database with a similar CPU, clock speed, and video board. For example, a score of 50% would indicate this system had half the performance of comparable systems; 200% would indicate twice the performance. Determining "normal" performance can be difficult, there can be wide differences due to video drivers even on the same video board. (You can use Driver Alert to see if you have the latest driver.)

MonitorsDescription
Monitor EMA 2160
Max. Resolution (HxV) 1600 x 1200 pixels
Screen Size (HxV) 32 x 24 cm
Viewable Diagonal Size 15.75 inch
Manufacture Date June 2004
Serial Number 21854


Internal IP Address I***
Browser MSIE 7.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; Zune 2.0
IE current cache 4 MB
IE max cache 4770 MB

Packet8 Internet Phone Service
Make unlimited voice calls on your broadband Internet connection for only $19.99/month! Forget long distance phone bills with Packet8 Voice-over-IP technology.
Click here for information on how to get startedThe Bandwidth tests measure the Internet bandwidth between your computer and PC Pitstop's servers. In general, if your bandwidth result is at least 85% of the rated connection speed, you're receiving good throughput (though shared connections may affect this, too).

Average Ping measures the round-trip time for a packet to travel from the PC being tested to PC Pitstop's web site and back; lower numbers indicate better performance. Ping times under 150ms are typical of T1, DSL, or cable modems. Consistent ping times of more than 500ms should only be seen in connections that span continents (e.g., USA to Europe) and/or are linked by satellite. Ping losses usually indicate serious Internet congestion.

Internet performance can be erratic for many different reasons, so you can't expect to get maximum bandwidth and ping performance every time you test. You should test several times and at different times of the day to get the most accurate picture of your connection speed. To repeat only our Bandwidth test and get more information, plus tips for improving performance, click here. For additional testing of your browser configuration and Internet connection, we recommend BrowserTune.

More Internet related Settings
The following settings may be helpful in diagnosing internet performance problems.

Setting name Value
Using a proxy No
HTTP 1.1 through proxy Enabled Yes
HTTP 1.1 Enabled Yes
Check for newer pages turned off No
Show Pictures No
Format docs using my style sheet No
Content Advisor enabled No
Check Associations Disable No
Enable Automatic Image Resize Yes
Enable third-party browser extensions No
Enable page transitions Yes
Always use my {colors|fonts|size} No
Security ConfigurationDescription Your Results
IE Restricted Zone Permissions None


Security-Related Windows Settings
The following settings may be helpful in diagnosing spyware and browser hijacks.

Setting name Value
Explorer: Some drive letters are hidden No
Explorer: Hide extensions for known file types Yes
Explorer: Hide protected operating system files Yes
Explorer: Do not show hidden files and folders Yes
Explorer: Do not display contents of system folders Yes
HOSTS location remapped via the Registry No
System File Protection disabled No
Main BoardDescription Your Results
Brand/Model eMachines Product Name
Type Desktop
Serial Number Serial number xxxxxx
BIOS Phoenix Technologies, LTD IHD18EM 05/13/2004
System Board First International Computer, Inc. VC37 Series PCB 3.x
ProcessorDescription Your Results
Brand/Model Intel Celeron
Nominal Clock Speed 2660 MHz
Measured Clock Speed 2659 MHz
External Clock Speed 133 MHz
CPU Load 0%
Speed Rating 4233 (No similar CPU/MHz)
Memory ConfigurationDescription Results
RAM installed 512 MB
Windows RAM 504 MB
Total RAM slots 2
Available RAM slots 1
Max RAM module size 1024 MB
Memory Type 512+0;DIMM,SDRAM,|Synchronous;T16
Speed Rating 4828 MB/s (No similar CPU/MHz)
Memory Tip
On virtually any system, memory is the best bang-for-the-buck upgrade, especially if you currently have 256MB or less. Installing memory is a snap, it just works and your PC is faster. PC World has put together a step-by-step video if you need help.
With prices so low lately I've purchased a lot of memory, and all of it has been from Crucial. Their prices beat the competition and they currently have free shipping.
-- Rob Cheng, CEO, PC PitstopUpgrading memory can give your computer extra performance. Crucial Technology can identify the memory you need at very competitive prices.

Speed rating is measured in megabytes per second. The percentage indicates the performance of this system compared to systems in our database with a similar CPU and clock speed; the number of similar systems is also shown. For example, a score of 50% would indicate this system had half the performance of comparable systems; 200% would indicate twice the performance. A "normal" number is 100% plus or minus about 15%.

The System Management BIOS is reporting that there is 512 MB of RAM, but Windows reports that 504 MB is available. The most common reason for this discrepancy is that your system uses some system RAM for the video graphics card or BIOS functions. This case is common in highly-integrated PCs with video graphics built into the system board, and does not require any changes on your part.

Drive LettersThese are drive letters associated with hard disk drives. This list does not include drive letters for floppy disks or other removable media such as CD-ROM, DVD, Zip or Jaz drives.

Description Drive C
Partition format NTFS
Cluster size 4 KB
Drive label No Label
Size 76316 MB
Free space 2459 MB (3%)
Junk files 6 MB (0%)
System Restore Space 9157 MB (12%)
Data fragmentation 28%
File fragmentation 3%
Uncached speed 31 MB/s


Percentages shown for free space, junk files (temporary files, browser cache, Recycle Bin files), and system restore space represent the size relative to the total disk capacity. A disk with 50% free space is half-full (or half-empty, if you're an optimist). PC Pitstop Optimize is an easy way to keep your hard disk free of unnecessary files.


Our full tests only perform disk health checking on the C drive. We recommend that you check the health of your other drives using Disk MD.
Data fragmentation measures the percentage of data on the disk that is contained in fragmented files. File fragmentation is the percentage of files on the disk that are fragmented. Some disk optimization programs such as Window's Disk Defragmenter intentionally fragment files to place them in the best position to ensure quick program loading, so the fragmentation measures may be non-zero even after running a disk optimizer. For more details check out Disk MD.

Cached and uncached speed is measured in megabytes per second (MB/s). When a percentage is shown for cached and uncached speed, it compares the performance of the drive with those of systems in our database with the same processor and clock speed. (Our database currently has no similar systems.) A rating of 200% means a disk is twice the performance of similar systems, 50% means it's half the performance. Cached disk speed generally measures the efficiency of the system's processor and memory system, not the performance of the hard disk. Uncached speed is most affected by the physical hard disk and the disk interface.

Disk DrivesHere are the physical disk drives that we have detected on your system:

Drive 0
Drive letters C
Removable media No
Brand/Model ST380012A
IDE details DMA
Serial number
Revision level


For IDE drives, IDE details show whether the drive has DMA enabled and is an IDE master (single drive, or master drive in a master/slave pair).

CD/DVD DrivesHere are the CD and DVD drives that we have detected on your system:

Model Type Max Read Speed Max Write Speed
HL-DT-ST DVDRAM GSA-4167B DVD-RAM 8467 KB/s (48X) 8467 KB/s (48X)
LITE-ON COMBO SOHC-4832K CD-RW 8467 KB/s (48X) 8467 KB/s (48X)


Video BoardDescription Your Results
Brand/Model Intel® 82845G/GL/GE/PE/GV Graphics Controller
Resolution 1024x768 pixels
Colors 16 million
DirectX version 5.03.2600.3244 (xpsp.071030-0315)
OpenGL version 5.1.2600.3244 (xpsp.071030-0315)
Acceleration options Enabled
Performance 122.44 MP/s (No similar CPU/MHz/video)


Get Updated Drivers!
Run PC Pitstop Driver Alert FREE to find your PCs most up-to-date drivers. more

Better Performance
Improved Stability
Fast and Easy

PC Pitstop's video performance performs a basic test of your system's graphics capabilities and reports the result in millions of pixels displayed per second (MP/s). The percentage indicates the performance of this system compared to systems in our database with a similar CPU, clock speed, and video board. For example, a score of 50% would indicate this system had half the performance of comparable systems; 200% would indicate twice the performance. Determining "normal" performance can be difficult, there can be wide differences due to video drivers even on the same video board. (You can use Driver Alert to see if you have the latest driver.)

MonitorsDescription
Monitor EMA 2160
Max. Resolution (HxV) 1600 x 1200 pixels
Screen Size (HxV) 32 x 24 cm
Viewable Diagonal Size 15.75 inch
Manufacture Date June 2004
Serial Number 21854

Edited by Canorro, 05 February 2008 - 02:13 PM.