Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Need MAJOR Help! [CLOSED]


  • This topic is locked This topic is locked

#1
we3luvdisney

we3luvdisney

    Member

  • Member
  • PipPip
  • 32 posts
I'm in dire need of some MAJOR assistance. Please understand that I'm no computer geek! I even have problems turning the machine on!

We received an e-mail from my Uncle and accidently opened something and all of a sudden allaboutsearching took over our computer. The system now runs slow, we can't get to our home page (earthlink.com) and we have all sorts of pop-ups.

I ran Spybot last night. I downloaded Hijackthis and ran the report, but I don't know what to do now.

Please help us! What should I delete, what should I do (besides shooting my Uncle)?

Thanks in advance!



Logfile of HijackThis v1.97.7
Scan saved at 9:33:23 PM, on 6/11/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WALTDCS\WALLCHANGER.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
C:\PROGRAM FILES\TYPELESSBEND\MOVE AXIS MEAL.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\FASTLANE\IPCLIENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\MAILCLNT.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc....earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft...B_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft...=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink Network, Inc.
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\PNEL.DLL
O3 - Toolbar: Byte shim first - {7410AD26-8D51-E08E-9563-66894B75D77F} - C:\PROGRAM FILES\KEEP SAVE\POKE HECK.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Wallchanger] C:\WALTDCS\wallchanger.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
O4 - HKLM\..\Run: [webmode] C:\PROGRA~1\TypeLessBend\move axis meal.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\Program Files\Common Files\Microsoft Shared\MSSearch\bin\mosearch.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKLM\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldw...ared/dephlp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundlewar...veX/DS3/DS3.cab

Edited by we3luvdisney, 11 June 2004 - 07:36 PM.

  • 0

Advertisements


#2
we3luvdisney

we3luvdisney

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
I don't know if it's appropriate to tag along on someone else's problem, but if someone decides to assist us I hope they don't confuse our Hijackthis postings. I would hate to accidently delete something, because they were confused with two similiar postings..

If anyone decides to assist, please make sure the solution is posted to the right individual.

Thanks in advance!
  • 0

#3
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
Hi we3luvdisney, welcome to Geeks to Go! <_<

I've split the other post into a new topic to avoid confusion.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc....earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
O3 - Toolbar: Byte shim first - {7410AD26-8D51-E08E-9563-66894B75D77F} - C:\PROGRAM FILES\KEEP SAVE\POKE HECK.DLL
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ELNKProxy] C:\WINDOWS\surfmonkey\smproxy.exe
O4 - HKLM\..\Run: [webmode] C:\PROGRA~1\TypeLessBend\move axis meal.exe
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundlewar...veX/DS3/DS3.cab

Reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\PROGRAM FILES\KEEP SAVE <- folder
C:\PROGRAM FILES\TypeLessBend <- folder

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. :D
  • 0

#4
we3luvdisney

we3luvdisney

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
I did everything you asked (I even removed the Keep Save & TypeLessBend folders), rescanned with HijackThis (see below). It still is not running any better. When I log in, my internet home page does not open, when I select internet explorer I get allaboutsearching and all the pop-ups that go along with it.

What next? Do I get to shoot my Uncle yet? <_<

I appreciate all your help. What is the next step?

Logfile of HijackThis v1.97.7
Scan saved at 10:54:45 AM, on 6/12/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WALTDCS\WALLCHANGER.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink Network, Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\PNEL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Wallchanger] C:\WALTDCS\wallchanger.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
O4 - HKLM\..\RunServices: [MOSearch] C:\Program Files\Common Files\Microsoft Shared\MSSearch\bin\mosearch.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKLM\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - HKCU\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldw...ared/dephlp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB

Edited by we3luvdisney, 12 June 2004 - 09:00 AM.

  • 0

#5
ditto

ditto

    - i pwn n00bs -

  • Member
  • PipPipPipPip
  • 1,260 posts
Please Download LSPFix from http://www.cexx.org/lspfix.htm and Run the Program. Disconnect from the Internet and close all Internet Explorer Windows. Check the "I know what I'm doing" Button and remove all traces of [inetadpt.dll]. Reboot.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
O4 - HKLM\..\RunServices: [MOSearch] C:\Program Files\Common Files\Microsoft Shared\MSSearch\bin\mosearch.exe

reboot and reply with a new log
  • 0

#6
we3luvdisney

we3luvdisney

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
I downloaded LSPFix, removed [inetadpt.dll] and rebooted my system. I opened HijackThis and ran a report (below). However, I did not remove the 3 items you suggested, because only 2 (R1 & O4) of the 3 were available. RO was not listed. Instead of "screwing" something up, I decided to submit my current HijackThis log before I delelted anything.

When I did log onto my computer/internet it did work a little better (key word is little). My home site did not come up when I logged onto the internet, but when I selected internet explorer my home site did come up, but my toolbar would not load until I closed the internet explorer, which I did. the toolbar came up, then a pop-up materialized and then closed by itself and then my home site (earthlink) came up. This is not the normal sequence I have been use to to log onto earthlink.

Here is my current HijackThis log:

Logfile of HijackThis v1.97.7
Scan saved at 3:41:03 PM, on 6/12/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WALTDCS\WALLCHANGER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink Network, Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\PNEL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Wallchanger] C:\WALTDCS\wallchanger.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
O4 - HKLM\..\RunServices: [MOSearch] C:\Program Files\Common Files\Microsoft Shared\MSSearch\bin\mosearch.exe
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKLM\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - HKCU\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldw...ared/dephlp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
  • 0

#7
Smokey

Smokey

    Member 1K

  • Retired Staff
  • 1,423 posts
Just a few more to fix. Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O4 - HKCU\..\Run: [internat.exe] internat.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log. <_<
  • 0

#8
we3luvdisney

we3luvdisney

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Ok, I did everything that you asked. Listed below is my HijackThis re-scan, after removing the 3 items. Things are getting better, but I'm still having a problem getting to my internet home page. Before, when I logged in, I would automatically be taken to my home page. However, now I have to click on the internet explorer icon.

Logfile of HijackThis v1.97.7
Scan saved at 10:18:51 PM, on 6/12/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WALTDCS\WALLCHANGER.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink Network, Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\PNEL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Wallchanger] C:\WALTDCS\wallchanger.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
O4 - HKLM\..\RunServices: [MOSearch] C:\Program Files\Common Files\Microsoft Shared\MSSearch\bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKLM\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - HKCU\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldw...ared/dephlp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
  • 0

#9
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
Try resetting your Windows hosts file to its default settings. The easiest way is to use a program called HostsFileReader. It can be found here:
http://www.geekstogo...tion=show&id=22
  • 0

#10
we3luvdisney

we3luvdisney

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
I did what you asked and now my personal home page comes up. However, when I log in and the time it takes to arrive to my home page takes longer than what I'm use to. Is there anything I can do to speed things up?

BTW - listed below is the latest HijackThis log.

Logfile of HijackThis v1.97.7
Scan saved at 1:26:01 PM, on 6/13/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SURFMONKEY\SMPROXY.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WALTDCS\WALLCHANGER.EXE
C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOBNZ08.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSOL08.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink Network, Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\PROGRAM FILES\EARTHLINK TOTALACCESS\PNEL.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Wallchanger] C:\WALTDCS\wallchanger.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\PROGRAM FILES\EARTHLINK TOTALACCESS\ACCELERATOR\PROPELAC.EXE
O4 - HKLM\..\RunServices: [MOSearch] C:\Program Files\Common Files\Microsoft Shared\MSSearch\bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKLM\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - HKCU\..\RunOnce: [MPE0] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM006003.CIL" rundll32.exe streamci,StreamingDeviceSetup {8E60217D-A2EE-47f8-B0C5-0F44C55F66DC},GLOBAL,{FD0A5AF4-B41D-11d2-9C95-00C04F7971E0},C:\WINDOWS\INF\mpe.inf,BDAcodec
O4 - Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldw...ared/dephlp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c...ymmapi_0727.dll
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
  • 0

#11
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
I'd try removing SurfMonkey using add/remove programs.

Next, download the latest version of Ad-Aware from here (if you already have Ad-Aware installed, make sure that it is the latest version and always go online and update it before you run it).

After installing AAW, and before running the program, you must FIRST update the reference file following these instuctions. (and you must always do this before you run the program at any later date).

Now do the following:

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."

Press "Scan Now"

- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:

Now press "Next" to let Ad-aware scan your drives. It will find a number of spyware files and registry keys. Right-click in that pane and choose "select all"

Now press "Next" again. It will ask you whether you'd like to remove all checked items. Click OK.

Finally, close Ad-Aware, and reboot.
  • 0

#12
we3luvdisney

we3luvdisney

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
I went to my control panel, selected add/remove programs and the file surf monkey was not one of the selections. Is there another way to remove the program?
  • 0

#13
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts
Let's see another HijackThis scan after running Ad-aware. <_<

If it's still there we'll remove it.
  • 0

#14
Kat

Kat

    Retired

  • Retired Staff
  • 19,711 posts
  • MVP
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP