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Trojan? Virus? Blue Screen. help [RESOLVED]


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#1
dpends

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The problem is getting worse and help is NEEDED.
On load, windows is now coming up with a blue screen - no desktop. Strangely the mouse is there. If click on Task Bar it comes up BUT it is now looping more and more often. Occassionaly it allows a program to start (then the desktop appears) BUT most programs won't start and even trying to turn of the computer is difficult.
There hass got to be a virus - a trojan something but I don't know what to do.
Help. Please.
All programs seem to lock.
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#2
Essexboy

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I will need more information before I can assist you

Download & Run HijackThis.exe

  • Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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#3
dpends

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I know this probably sounds like I cannot read but: Trend Micro House Call is running. Should I stop it and well ... "Do What I am told" or shut it down and ... Do What I am told?
Thank YOU.
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#4
Essexboy

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Run it on completion of the housecall scan, also post the housecall log :)
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#5
dpends

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Slowly but surely I am getting the hang of this. Requested file follows:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:59:43 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IE DevToolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Accessibility Toolbar - {11352A67-0178-46B1-8855-D50B2F81C054} - C:\PROGRA~1\WAT_EN\ACCESS~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - S-1-5-18 Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'SYSTEM')
O4 - .DEFAULT Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akama...ex/qtplugin.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1173312569332
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {97BB6657-DC7F-4489-9067-51FAB9D8857D} - http://beaserver.int...e.WebLaunch.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.aka...vex-2.2.1.6.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 10251 bytes
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#6
dpends

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Disregard the above ... because the guy at this end of the line did not wait long enough for a reply. Trend Micro is still running. I will repost as requested when it finishes. With apologies.
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#7
Essexboy

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From reading the other post I gather that the main problem at the moment is multiple instances of LUCALLBACKPROXY.EXE running, this is a known fault with Symantecs programme and I found this - does it apply to you ?

Norton has released a new version of NIS 2007 called 2007.1. Registered users of NIS 2007 are eligible to download the new versions of NIS for free at: http://www.symantec.com/newnis/. It is not automatically updated by Live Update or Intelligent Updater.


Edited by Essexboy, 09 February 2008 - 01:17 PM.
typo

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#8
dpends

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You are just a font of knowledge. Never received any 'notice' from dependable Symantec notifying me of this. There are times I wonder why I use their products ... again and again. (I am downloading it.)
Just as an aside:
Acquaintances who have encountered various computer issues (usually viruses but not always) have spent a lot of money going to stores and to get such things 'fixed' and not always satisfactorially). I have encouraged a goodly number to utilize Geeks To Go as a spot where it seems one can get better service and satisfaction than elsewhere.
Some time ago, I had a very serious infection whereby I went to a computer center here (Staples/Office Depot) and asked for help. They informed me only reformatting my drive would cure the problem and I would lose all files and programs. Instead I tried, for the first time, Geekstogo, and while it took 3 days, I lost nary a file nor a 'dollar/shilling/pence'. To me that is testimony enough to the people who assist others, especially those of us who are technically challenged.
You were one of those people.
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#9
Essexboy

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Some time ago, I had a very serious infection whereby I went to a computer center here (Staples/Office Depot) and asked for help. They informed me only reformatting my drive would cure the problem and I would lose all files and programs.

Unfortunately that is usually the answer as it is a faster fix for them (no knowledge required) and thay can still charge a pretty penny for it !

After you have downloaded and installed the fix could you let me know how your system is running
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#10
dpends

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This is the completed Hijack This file after TrendMicro did the Virus Check. It said there was one severe operating system problem, sent me to MSoft and I just let it check for updates and load what it said.
This is the point now. Everything still seems to be slow. Opening files was slow, not in sense that I wanted things to happen faster rather that the files were looping.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:20:11 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IE DevToolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Accessibility Toolbar - {11352A67-0178-46B1-8855-D50B2F81C054} - C:\PROGRA~1\WAT_EN\ACCESS~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - S-1-5-18 Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'SYSTEM')
O4 - .DEFAULT Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akama...ex/qtplugin.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1173312569332
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {97BB6657-DC7F-4489-9067-51FAB9D8857D} - http://beaserver.int...e.WebLaunch.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.aka...vex-2.2.1.6.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 10202 bytes
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#11
dpends

dpends

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I was a little slow in letting you know about the 'fix'. It simply stated that it did not apply to Norton 360. Thus one supposes the answer is no. I have shut down and restarted the system but because it needed to update windows with 88 files (heavens knows, it has been on auto update for years). That took time on the restart.
As I sit here looking at the screen I notice that the arrow has the hour glass going on and off at intervals (sometimes as long as 5 seconds on). No new messages here ergo not sure why. Another piece of info that may assist you. Yesterday after doing the virus checks (92 x by Norton 360 and 2 x by Trend Micro House Call the latter's decision for 2x) I re-loaded Windows XP from Disk wondering if one of my issues could have been (a) missing windows file. It seemed to work better after that for a bit (half hour) then re-verted to looping and locking more and more, hence my sort of panic earlier today.
I appreciate your time and efforts.
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#12
Essexboy

Essexboy

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OK when you re-installed windows did you do a clean install or an over the top install. You would need all the updates either way because it would revert to the files on the CD i.e. old ones. Lets try a clean up first as I can see nothing yet in your log. On completion I will do a deeper analysis

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

THEN

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run
Tune Up 2007 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor


FINALLY

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

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#13
dpends

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essexboy,
It is now 9:45 approx here in London Ontario Canada and I will continue to do all that is requested and post the results. It may not get posted until tomorrow morning (which will, I recognize not have you sitting waiting for me). I expect that you will get back to me likewise when time presents itself.
With thanks for the moment ... and now ... back to the tasks you have set ...
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#14
Essexboy

Essexboy

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No problem on the timing as I am on GMT :) Don't rush either just take your time
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#15
dpends

dpends

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Back with you 10:10 am E.S.T. ((same as Toronto or New York for quick calculation). Bright Cold and lots of snow in the last couple of days. Realize none of that has anything to do with this but we are humans ... so a little of where i am). In any case have done all that you have requested and below are the two key files you requested from DSS:
[[TWO COPIES FOLLOW 1 DONE WITH CNTRL KEYS, THE SECOND WITH COPY PASTE VIA MOUSE ... JUST FOR SAFETY BUT THEY ARE THE SAME).


Deckard's System Scanner v20071014.68
Run by Toshiba on 2008-02-10 10:04:18
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
17: 2008-02-10 15:04:24 UTC - RP17 - Deckard's System Scanner Restore Point
16: 2008-02-10 14:17:36 UTC - RP16 - Software Distribution Service 3.0
15: 2008-02-10 06:32:12 UTC - RP15 - Installed TuneUp Utilities 2008
14: 2008-02-09 23:33:43 UTC - RP14 - Installed Symantec Technical Support Web Controls
13: 2008-02-09 22:10:24 UTC - RP13 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-02-07 23:18:17 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Toshiba.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:06:04 AM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TuneUp Utilities 2008\MemOptimizer.exe
C:\Documents and Settings\Toshiba\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Toshiba.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: IE DevToolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Accessibility Toolbar - {11352A67-0178-46B1-8855-D50B2F81C054} - C:\PROGRA~1\WAT_EN\ACCESS~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'SYSTEM')
O4 - .DEFAULT Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akama...ex/qtplugin.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1173312569332
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {97BB6657-DC7F-4489-9067-51FAB9D8857D} - http://beaserver.int...e.WebLaunch.cab
O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.aka...vex-2.2.1.6.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 10484 bytes

-- File Associations -----------------------------------------------------------

.js - JSFile - DefaultIcon - "C:\Program Files\Adobe\Adobe Dreamweaver CS3\Dreamweaver.exe",7
.js - JSFile - shell\open\command - "C:\Program Files\Adobe\Adobe Dreamweaver CS3\Dreamweaver.exe","%1"


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 meiudf - c:\windows\system32\drivers\meiudf.sys <Not Verified; Matsushita Electric Industrial Co.,Ltd.; >
R2 Netdevio (TOSHIBA Network Device Usermode I/O Protocol) - c:\windows\system32\drivers\netdevio.sys <Not Verified; TOSHIBA Corporation.; TOSHIBA Network Device Usermode I/O protocol>
R3 Iviaspi (IVI ASPI Shell) - c:\windows\system32\drivers\iviaspi.sys <Not Verified; InterVideo, Inc.; InterVideo ASPI Shell>
R3 Pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>
R3 TVALD (Toshiba Mobile PC Service) - c:\windows\system32\drivers\nbsmi.sys <Not Verified; Toshiba Corporation; Toshiba Notebook PC SMI Service>
R3 Tvs (Toshiba Virtual Sound with SRS technologies) - c:\windows\system32\drivers\tvs.sys <Not Verified; TOSHIBA Corporation; Audio Filter>

S3 TBiosDrv - c:\windows\system32\drivers\tbiosdrv.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 AdobeActiveFileMonitor5.0 (Adobe Active File Monitor V5) - c:\program files\adobe\photoshop elements 5.0\photoshopelementsfileagent.exe
R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Computer, Inc.; Bonjour>
R2 CFSvcs (ConfigFree Service) - c:\program files\toshiba\configfree\cfsvcs.exe <Not Verified; TOSHIBA CORPORATION; ConfigFree™>
R2 DVD-RAM_Service - c:\windows\system32\dvdramsv.exe <Not Verified; Matsushita Electric Industrial Co., Ltd.; >
R2 TAPPSRV (TOSHIBA Application Service) - "c:\program files\toshiba\toshiba applet\tappsrv.exe" <Not Verified; TOSHIBA Corp.; TOSHIBA TAPPSRV>

S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {36FC9E60-C465-11CF-8056-444553540000}
Description: USB Mass Storage Device
Device ID: USB\VID_03F0&PID_C202&MI_02\7&12E870E3&3&0002
Manufacturer: Compatible USB storage device
Name: USB Mass Storage Device
PNP Device ID: USB\VID_03F0&PID_C202&MI_02\7&12E870E3&3&0002
Service: USBSTOR


-- Scheduled Tasks -------------------------------------------------------------

2008-02-10 01:33:12 380 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job
2008-02-10 00:45:52 426 --ah----- C:\WINDOWS\Tasks\User_Feed_Synchronization-{A8913A6F-F3FA-4F0D-99D1-B7B3E47A117D}.job


-- Files created between 2008-01-10 and 2008-02-10 -----------------------------

2008-02-10 01:32:14 0 d-------- C:\Program Files\TuneUp Utilities 2008
2008-02-10 01:28:54 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-09 13:55:26 0 d-------- C:\Program Files\Trend Micro
2008-02-08 16:09:27 0 d-------- C:\Bitorrent_NEW_DOWNLOADS_COMPLETED
2008-02-08 15:31:26 0 d-------- C:\Program Files\DNA
2008-02-08 15:31:26 0 d-------- C:\Documents and Settings\Toshiba\Application Data\DNA
2008-02-08 12:45:28 0 d-------- C:\For Rick
2008-02-07 18:10:51 0 d-------- C:\WINDOWS\Prefetch
2008-02-07 18:00:42 0 d-------- C:\Program Files\msn gaming zone
2008-02-07 17:19:01 0 d-------- C:\WINDOWS\setup.pss
2008-02-06 16:42:04 0 d-------- C:\Documents and Settings\Toshiba\Application Data\HouseCall 6.6
2008-01-23 17:47:29 0 d-------- C:\TEST WEB SITES
2008-01-18 17:10:00 0 d-------- C:\AAAAA
2008-01-10 18:50:44 0 d-------- C:\Program Files\Microsoft Silverlight


-- Find3M Report ---------------------------------------------------------------

2008-02-10 10:06:13 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-02-10 01:28:54 0 d-------- C:\Program Files\Common Files
2008-02-08 16:14:59 0 d-------- C:\Documents and Settings\Toshiba\Application Data\BitTorrent
2008-02-08 15:31:32 0 d-------- C:\Program Files\BitTorrent
2008-02-07 18:22:57 0 d-------- C:\Program Files\Common Files\InstallShield
2008-02-07 17:58:25 0 d-------- C:\Program Files\Online Services
2008-02-07 17:57:41 23444 --a----c- C:\WINDOWS\system32\emptyregdb.dat
2008-02-07 17:56:38 0 d-------- C:\Program Files\Messenger
2008-02-03 17:46:56 0 d-------- C:\Documents and Settings\Toshiba\Application Data\CoreFTP
2008-01-21 19:44:12 0 d-------- C:\Documents and Settings\Toshiba\Application Data\uTorrent
2008-01-17 18:05:18 164 --a------ C:\install.dat
2008-01-11 18:26:14 62792 --ah----- C:\WINDOWS\system32\mlfcache.dat
2008-01-09 13:00:14 0 d-------- C:\Program Files\Norton 360
2008-01-07 16:10:27 0 d-------- C:\Program Files\Symantec
2008-01-05 18:47:04 0 d-------- C:\Program Files\Microsoft Baseline Security Analyzer 2
2008-01-03 17:14:44 0 d-------- C:\Program Files\WAT_EN
2008-01-03 17:09:53 0 d-------- C:\Documents and Settings\Toshiba\Application Data\Uniblue
2008-01-03 17:09:45 0 d-------- C:\Program Files\Uniblue
2007-12-30 18:19:48 0 d-------- C:\Documents and Settings\Toshiba\Application Data\Alien Skin
2007-12-17 20:02:56 0 d-------- C:\Documents and Settings\Toshiba\Application Data\Identities
2007-12-13 21:19:56 0 d-------- C:\Documents and Settings\Toshiba\Application Data\Adobe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
11/10/2007 05:04 PM 66912 --a------ C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}]
11/10/2007 05:04 PM 267592 --a------ C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"= C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL [11/10/2007 05:04 PM 267592]

[-HKEY_CLASSES_ROOT\CLSID\{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [08/03/2004 04:05 AM]
"AGRSMMSG"="AGRSMMSG.exe" [10/28/2004 01:37 AM C:\WINDOWS\agrsmmsg.exe]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [01/13/2005 07:36 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [03/14/2007 10:10 PM]
"GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [08/24/2007 07:00 AM]
"nwiz"="nwiz.exe" [01/13/2005 07:36 PM C:\WINDOWS\system32\nwiz.exe]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [10/14/2004 02:28 AM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [10/14/2004 02:26 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" [09/05/2003 06:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [2/14/2005 5:18:32 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [02/05/2007 02:39 PM 294400]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"BitTorrent DNA"="C:\Program Files\DNA\btdna.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" -atboottime
"HPHUPD08"=c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp




-- End of Deckard's System Scanner: finished at 2008-02-10 10:06:39 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® M processor 1.60GHz
Percentage of Memory in Use: 38%
Physical Memory (total/avail): 1023.42 MiB / 629.06 MiB
Pagefile Memory (total/avail): 2461.97 MiB / 2122.92 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1926.8 MiB

C: is Fixed (NTFS) - 74.53 GiB total, 36.9 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD800VE-11KWT0 - 74.53 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 74.53 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton 360 v2007 (SYMANTEC Corporation)
AV: Norton 360 v2007 (SYMANTEC Corperation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:µTorrent"
"C:\\Program Files\\DNA\\btdna.exe"="C:\\Program Files\\DNA\\btdna.exe:*:Enabled:DNA"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Toshiba\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_05\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=YOUR-C7A5055C94
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Toshiba
LOGONSERVER=\\YOUR-C7A5055C94
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0d08
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_05\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Toshiba\LOCALS~1\Temp
TMP=C:\DOCUME~1\Toshiba\LOCALS~1\Temp
USERDOMAIN=YOUR-C7A5055C94
USERNAME=Toshiba
USERPROFILE=C:\Documents and Settings\Toshiba
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Toshiba (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> MsiExec.exe /I{C4CBAD7E-DF4A-4FEC-AC17-8BC709AFB844}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
µTorrent --> "C:\Program Files\uTorrent\uTorrent.exe" /UNINSTALL
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Acrobat 8.1.2 Professional --> msiexec /I {AC76BA86-1033-F400-7760-000000000003}
Adobe Anchor Service CS3 --> MsiExec.exe /I{90176341-0A8B-4CCC-A78D-F862228A6B95}
Adobe Asset Services CS3 --> MsiExec.exe /I{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}
Adobe Bridge CS3 --> MsiExec.exe /I{9C9824D9-9000-4373-A6A5-D0E5D4831394}
Adobe Bridge Start Meeting --> MsiExec.exe /I{08B32819-6EEF-4057-AEDA-5AB681A36A23}
Adobe Camera Raw 4.0 --> MsiExec.exe /I{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}
Adobe CMaps --> MsiExec.exe /I{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}
Adobe Color - Photoshop Specific --> MsiExec.exe /I{A2D81E70-2A98-4A08-A628-94388B063C5E}
Adobe Color Common Settings --> C:\Program Files\Common Files\Adobe\Installers\6c8e2cb4fd241c55406016127a6ab2e\Setup.exe
Adobe Color Common Settings --> MsiExec.exe /I{6D4AC5A4-4CF9-4F90-8111-B9B53CE257BF}
Adobe Color EU Extra Settings --> MsiExec.exe /I{51846830-E7B2-4218-8968-B77F0FF475B8}
Adobe Color JA Extra Settings --> MsiExec.exe /I{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}
Adobe Color NA Recommended Settings --> MsiExec.exe /I{95655ED4-7CA5-46DF-907F-7144877A32E5}
Adobe Contribute CS3 --> C:\Program Files\Common Files\Adobe\Installers\c4c00451d35772e88ad87152169b2f3\Setup.exe
Adobe Contribute CS3 --> MsiExec.exe /I{FC9E08AA-CD59-4C59-BEF9-87E05B9E37D7}
Adobe Default Language CS3 --> MsiExec.exe /I{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}
Adobe Device Central CS3 --> MsiExec.exe /I{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}
Adobe Dreamweaver CS3 --> C:\Program Files\Common Files\Adobe\Installers\7328fdfcb73660ec8b11d5a3d5c6232\Setup.exe
Adobe Dreamweaver CS3 --> MsiExec.exe /I{7C10F5C7-F00F-4BD3-A110-C7D240D2DD25}
Adobe ExtendScript Toolkit 2 --> C:\Program Files\Common Files\Adobe\Installers\3e054d2218e7aa282c2369d939e58ff\Setup.exe
Adobe ExtendScript Toolkit 2 --> MsiExec.exe /I{77D2A9D3-5800-43E3-B274-87841BC87DB2}
Adobe Extension Manager CS3 --> MsiExec.exe /I{BE5F3842-8309-4754-92D5-83E02E6077A3}
Adobe Fireworks CS3 --> C:\Program Files\Common Files\Adobe\Installers\bbef028176efa5abf0233d3e1747be8\Setup.exe
Adobe Fireworks CS3 --> MsiExec.exe /I{7DFC1012-D346-46CE-B03E-FF79125AE029}
Adobe Flash CS3 --> MsiExec.exe /I{6B52140A-F189-4945-BFFC-DB3F00B8C589}
Adobe Flash CS3 Professional --> C:\Program Files\Common Files\Adobe\Installers\c3c7fe8b09d497ab2b3fd91c9353390\Setup.exe
Adobe Flash Player 9 ActiveX --> MsiExec.exe /X{BC4F8E84-5E29-49EC-B4E7-E6F9CB50986C}
Adobe Flash Player 9 Plugin --> MsiExec.exe /X{88D422DB-E9C7-4E16-9D80-2999F4FD6AD9}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Video Encoder --> MsiExec.exe /I{2EFFFC71-1E66-454E-A6E6-CEEC800B96D2}
Adobe Fonts All --> MsiExec.exe /I{6ABE0BEE-D572-4FE8-B434-9E72A289431B}
Adobe Help Center 2.1 --> MsiExec.exe /I{25569723-DC5A-4467-A639-79535BF01B71}
Adobe Help Viewer CS3 --> MsiExec.exe /I{04AF207D-9A77-465A-8B76-991F6AB66245}
Adobe Linguistics CS3 --> MsiExec.exe /I{54793AA1-5001-42F4-ABB6-C364617C6078}
Adobe PDF Library Files --> MsiExec.exe /I{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}
Adobe Photoshop CS3 --> C:\Program Files\Common Files\Adobe\Installers\2ac78060bc5856b0c1cf873bb919b58\Setup.exe
Adobe Photoshop CS3 --> MsiExec.exe /I{0046FA01-C5B9-4985-BACB-398DC480FC05}
Adobe Photoshop Elements 5.0 --> msiexec /I {A7B609FB-83D8-4FC3-8477-1BC65ECFE85B}
Adobe Photoshop Elements 6.0 --> msiexec /I {F54AC413-D2C6-4A24-B324-370C223C6250}
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Setup --> MsiExec.exe /I{0650BB10-BCF4-400A-85EE-04097E3046C6}
Adobe Setup --> MsiExec.exe /I{11C10759-3BCC-4BF4-8EE6-9B545CB00E32}
Adobe Setup --> MsiExec.exe /I{2274624C-5B38-41AD-AD27-CEC0924EB628}
Adobe Setup --> MsiExec.exe /I{64C1FA9A-FA94-4B6E-B3E4-8573738E4AD1}
Adobe Setup --> MsiExec.exe /I{8AE03988-8C8C-40EE-BDC7-76781BEF1B1D}
Adobe Setup --> MsiExec.exe /I{C92A5A89-B218-46F7-8898-77C52113FFE0}
Adobe Setup --> MsiExec.exe /I{D1BB4446-AE9C-4256-9A7F-4D46604D2462}
Adobe Setup --> MsiExec.exe /I{FFC1ADE3-944B-4231-894E-3903C37271D2}
Adobe Stock Photos CS3 --> C:\Program Files\Common Files\Adobe\Installers\cbb2ea61da9c780bd7e47a5230a9ed7\Setup.exe
Adobe Stock Photos CS3 --> MsiExec.exe /I{29E5EA97-5F74-4A57-B8B2-D4F169117183}
Adobe Type Support --> MsiExec.exe /I{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}
Adobe Update Manager CS3 --> MsiExec.exe /I{E69AE897-9E0B-485C-8552-7841F48D42D8}
Adobe Version Cue CS3 Client --> MsiExec.exe /I{D0DFF92A-492E-4C40-B862-A74A173C25C5}
Adobe WinSoft Linguistics Plugin --> MsiExec.exe /I{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}
Adobe XMP Panels CS3 --> MsiExec.exe /I{802771A9-A856-4A41-ACF7-1450E523C923}
Alien Skin Eye Candy 5 Textures --> C:\PROGRA~1\Adobe\ADOBEF~1\Plug-Ins\ALIENS~1\EYECAN~1\Unwise32.exe C:\PROGRA~1\Adobe\ADOBEF~1\Plug-Ins\ALIENS~1\EYECAN~1\INSTALL.LOG
Alien Skin Image Doctor --> C:\PROGRA~1\Adobe\ADOBEF~1\Plug-Ins\ALIENS~2\Unwise32.exe C:\PROGRA~1\Adobe\ADOBEF~1\Plug-Ins\ALIENS~2\INSTALL.LOG
AML Free Registry Cleaner 3.0 --> "C:\Program Files\AML Products\Registry Cleaner\unins000.exe"
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support --> MsiExec.exe /I{763E8D6C-0098-4FF4-801A-3F311D2D9D80}
Apple Software Update --> MsiExec.exe /I{74EC78BC-B379-4E29-9006-8F161DCAABA6}
Ask Toolbar --> rundll32 C:\PROGRA~1\AskSBar\bar\1.bin\AskSBar.dll,O
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
BitTorrent 6.0.1 --> C:\Program Files\BitTorrent\uninst.exe
Bonus --> MsiExec.exe /I{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}
CC_ccProxyExt --> MsiExec.exe /I{4AAD206E-0557-440F-8A98-94921A64BF4B}
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
ccPxyCore --> MsiExec.exe /I{47A86BDE-6871-4A8A-BB49-21FAF754E00E}
CIB --> MsiExec.exe /I{E8176C35-0C2D-4142-9ED4-81861ECAB403}
Collection Master 1.3 --> C:\WINDOWS\st6unst.exe -n "C:\CollectionMaster13\ST6UNST.LOG"
Core FTP LE 1.3c --> C:\PROGRA~1\CoreFTP\UNWISE.EXE C:\PROGRA~1\CoreFTP\INSTALL.LOG
DNA --> "C:\Program Files\DNA\btdna.exe" /UNINSTALL
ESET Online Scanner --> C:\WINDOWS\system32\OnlineScannerUninstaller.exe
GearDrvs --> MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
Hijackthis 1.99.1 --> "C:\Hijackthis\unins000.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HouseCall 6.6 --> "C:\Documents and Settings\Toshiba\Application Data\HouseCall 6.6\uninstaller.exe"
HP Extended Capabilities 5.3 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Image Zone Express --> MsiExec.exe /X{FE64AE29-0883-4C70-8388-DC026019C900}
HP Imaging Device Functions 5.3 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart 330 Series --> rundll32 hpzcon99.dll,VendorJettison HP Photosmart 330 Series
HP Photosmart 330,380,420,470,7800,8000,8200 Series --> C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\setup\hpzscr01.exe -d MsiRollbackUninstaller -datfile hphscr08.dat
HP Precisionscan Pro 3.1 --> MsiExec.exe /I{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
HP Software Update --> MsiExec.exe /X{15EE79F4-4ED1-4267-9B0F-351009325D7D}
HP Solution Center & Imaging Support Tools 5.3 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
ieSpell --> "C:\Program Files\ieSpell\uninst.exe"
Intel® Graphics Media Accelerator Driver for Mobile --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2792 PCI\VEN_8086&DEV_2592
Internet Explorer Developer Toolbar --> MsiExec.exe /I{A9C3943B-FCE5-4DA9-9575-B8B0B13C79C8}
InterVideo WinDVD Creator 2 --> "C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
InterVideo WinDVD for TOSHIBA --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
Ipswitch WS_FTP Professional 2007 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AD88355B-A4E0-4DA1-BAC3-EA4FEA930691}\setup.exe" -l0x9 -removeonly
iTunes --> MsiExec.exe /I{974C05A0-C76C-4724-A9A2-11D5D1355729}
Java 2 Runtime Environment, SE v1.4.2_05 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142050}
LaserJet 1020 series --> C:\Program Files\Zenographics\{E86C1A5E-A69E-4DAF-94D1-7C77E547D431}\setup.exe -u "HPLJInstaller.dll=Hpl_1020.inf"
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Macromedia Dreamweaver 8 --> MsiExec.exe /I{0837A661-FEC3-48B3-876C-91E7D32048A9}
Macromedia Extension Manager --> MsiExec.exe /I{5546CDB5-2CE2-498B-B059-5B3BF81FC41F}
Macromedia Fireworks 8 --> MsiExec.exe /I{4C24A8C1-7CFA-4650-AF15-732F5BD7B46D}
Macromedia Flash 8 --> MsiExec.exe /I{2BD5C305-1B27-4D41-B690-7A61172D2FEB}
Macromedia Flash 8 Video Encoder --> MsiExec.exe /X{8BF2C401-02CE-424D-BC26-6C4F9FB446B6}
Macromedia Flash Player 8 --> MsiExec.exe /X{885A63EA-382B-4DD4-A755-14809B8557D6}
Microsoft Office Access MUI (English) 2007 --> MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISE /dll OSETUP.DLL
Microsoft Office Enterprise 2007 --> MsiExec.exe /X{90120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007 --> MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007 --> MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote 2003 --> MsiExec.exe /I{91A10409-6000-11D3-8CFE-0150048383C9}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007 --> MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007 --> MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
MM-Exporter 2.3.3 --> "C:\Program Files\MM-Exporter\unins000.exe"
Mozilla Firefox (2.0.0.11) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Nero 6 Ultra Edition --> C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
Nero Media Player --> C:\WINDOWS\UNNMP.exe /UNINSTALL
NeroMIX --> C:\WINDOWS\UNNMIX.exe /UNINSTALL
NeroVision Express 3 --> C:\WINDOWS\UNNeroVision.exe /UNINSTALL
Norton 360 --> MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360 --> MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360 --> MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Norton 360 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_0_0_184\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360 Help --> MsiExec.exe /I{1CA941F1-5006-487E-9FD4-09F812A7D6B8}
Norton Add-on Pack (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}_1_1_0_38\{420F8FCF-8F5E-4518-A5B3-FBBD56B98FEC}.exe" /X
Norton AntiSpam --> MsiExec.exe /I{3B29A786-5803-4E9E-9B58-3014A5B4E519}
Norton AntiSpam --> MsiExec.exe /I{5677563D-0CB1-485F-9E18-C5025306BB3F}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Authentification Component --> MsiExec.exe /I{3074EB89-1BCA-4AEF-AFF4-EFB4634C1923}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Norton Internet Security Bonus Pack --> MsiExec.exe /I{D4BB907A-623E-4F07-8787-041ABAE088E4}
NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI
PDF Settings --> MsiExec.exe /I{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}
Pixie 3.1 (remove only) --> "C:\Program Files\Nattyware\Pixie\uninstall.exe"
QuickTime --> MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
Rogers Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
Safari --> MsiExec.exe /I{3E719879-9914-4C56-843E-96D0C3FCC3FB}
SD Secure Module --> MsiExec.exe /X{C45F4811-31D5-4786-801D-F79CD06EDD85}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe" -l0x9 -removeonly
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spelling Dictionaries Support For Adobe Reader 8 --> MsiExec.exe /I{AC76BA86-7AD7-5464-3428-800000000003}
SuppSoft --> MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec Technical Support Controls --> MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
Symantec Technical Support Web Controls --> MsiExec.exe /X{20C53FA2-4307-4671-A93F-9463B29DFCF1}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
System Requirements Lab --> C:\Program Files\SystemRequirementsLab\Uninstall.exe
Texas Instruments PCIxx21/x515 drivers. --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{73B2BC65-F997-4208-AEE5-CF8B809A3A71}
TOSHIBA ConfigFree --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}\setup.exe" -l0x9 UNINSTALL
TOSHIBA Hotkey Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{64DD71BC-3109-4C88-9AD3-D5422644B722}\setup.exe" -l0x9
TOSHIBA PC Diagnostic Tool --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\PCDiag\Uninst.isu"
TOSHIBA Power Saver --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\Power Saver\Uninst.isu" -c"C:\WINDOWS\system32\TPSDel.dll"
TOSHIBA Software Modem --> Tosmreg -U
Toshiba Tbiosdrv Driver --> C:\PROGRA~1\TOSHIBA\TO3438~1\UNWISE.EXE C:\PROGRA~1\TOSHIBA\TO3438~1\INSTALL.LOG
TOSHIBA TouchPad ON/Off Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{69BE47C2-36FE-4397-8199-85D8EAE69982}\setup.exe" -l0x9
TOSHIBA Utilities --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{78C68CB9-3DF5-44F3-AB9D-FA305C5EB85C}\setup.exe" -l0x9
TuneUp Utilities 2008 --> MsiExec.exe /I{5888428E-699C-4E71-BF71-94EE06B497DA}
Update for Outlook 2007 Junk Email Filter (kb943597) --> msiexec /package {90120000-0030-0000-0000-0000000FF1CE} /uninstall {A751F0DB-8476-4207-956E-20AEBBA4B1DA}
Web Accessibility Toolbar Uninstall --> "C:\Program Files\WAT_EN\unins000.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type16332 / Success
Event Submitted/Written: 02/10/2008 09:48:27 AM
Event ID/Source: 2570 / Adobe Active File Monitor 6.0
Event Description:
Adobe Active File Monitor Service has Started.

Event Record #/Type16331 / Success
Event Submitted/Written: 02/10/2008 09:48:27 AM
Event ID/Source: 2570 / Adobe Active File Monitor 5.0
Event Description:
Adobe Active File Monitor Service has Started.

Event Record #/Type16319 / Success
Event Submitted/Written: 02/10/2008 09:32:55 AM
Event ID/Source: 2570 / Adobe Active File Monitor 6.0
Event Description:
Adobe Active File Monitor Service has Started.

Event Record #/Type16318 / Success
Event Submitted/Written: 02/10/2008 09:32:55 AM
Event ID/Source: 2570 / Adobe Active File Monitor 5.0
Event Description:
Adobe Active File Monitor Service has Started.

Event Record #/Type16306 / Success
Event Submitted/Written: 02/10/2008 09:13:08 AM
Event ID/Source: 2570 / Adobe Active File Monitor 6.0
Event Description:
Adobe Active File Monitor Service has Started.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type25144 / Error
Event Submitted/Written: 02/10/2008 09:15:09 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Application Layer Gateway Service service failed to start due to the following error:
%%1053

Event Record #/Type25143 / Error
Event Submitted/Written: 02/10/2008 09:15:09 AM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

Event Record #/Type25099 / Error
Event Submitted/Written: 02/10/2008 01:32:34 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The TuneUp Theme Extension service failed to start due to the following error:
%%1083



-- End of Deckard's System Scanner: finished at 2008-02-10 10:06:39 ------------

JUST AS A SAFETY I HAVE COPIED BOTH MAIN.TXT AND EXTRA.TXT BELOW BECAUSE I WAS NOT ABSOLUTELY CERTAIN EVERYTHING WAS CAPTURED WITH CNTRLS A - C AND V. HOPE IT WAS UNNECESSARY BUT I TEND TO BE A BIT PHOBIC ABOUT TRYING TO GET THINGS RIGHT THE 1ST TIME. THANKS.
Deckard's System Scanner v20071014.68
Run by Toshiba on 2008-02-10 10:04:18
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
17: 2008-02-10 15:04:24 UTC - RP17 - Deckard's System Scanner Restore Point
16: 2008-02-10 14:17:36 UTC - RP16 - Software Distribution Service 3.0
15: 2008-02-10 06:32:12 UTC - RP15 - Installed TuneUp Utilities 2008
14: 2008-02-09 23:33:43 UTC - RP14 - Installed Symantec Technical Support Web Controls
13: 2008-02-09 22:10:24 UTC - RP13 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-02-07 23:18:17 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Toshiba.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:06:04 AM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TuneUp Utilities 2008\MemOptimizer.exe
C:\Documents and Settings\Toshiba\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Toshiba.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSB
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