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AMD PHENOM 9500 processor

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I bought a AMD phenom 9500 processor, MSI K9A2 platinum motherboard, Radeon HD 3850 video card, Ultra X2 750 watt power supply, 2 gig of Corsair 6400 800 mhz memory.

Heres the thing, it won't post at all. I've tried everything including the following suggestions from MSI web support below.
How do I know if the processor is bad or if the motherboard is bad. What more can I do? Thanks in advance. Lynn

Please kindly refer to our online troubleshooting guide for the issue: http://www.msicomput.../sup_tshoot.asp Make sure the power supply has 115volt setting on back of the power supply. Refer to the mb manual for the correct installation of the CPU and CPU HSF (heatsink fan). Check and make sure the processor you have installed is been support it by this MB: http://global.msi.co...hp?func=cpuform Please do verify all other components like the Processor, Memory Module, Video card, and Power Supply in another working system board to determine the cause of the problem. Please make sure you are using AMD approved power supply and heatsink for the processor/system. It is recommended to have the following spec for the power supply: MSI Reminds You... • Both power connectors, JPWR1 (20/24 Pin) & JPWR2 (4 Pin/8 Pin, for CPU Power) must be attached to this model to ensure operation of the Mainboard. • A Power Supply of 450 watts, or above, is highly recommended for system stability. • ATX 12V power connection should be 20A or greater. Please try with clearing the cmos setting on Jbat1 jumper/SW1 Switch or removing the battery on the mb out for 1 minute and put it back in with power off. Please test out the mb and components outside the case with mb box to support the board. This can prevent any short or grounding problem to the mb and the components. Try with swapping other components like the processor/memory/power supply/video card with other working system components to limit down and defective components installed into the system board. Remove all connection/installation of add on cards, drives, and extra cable connection from the mb. Try with bare minimum components installed only. If all steps have been tried and problem still persists then please kindly refer to our website for manufacturer warranty RMA info/request: http://www.msicomput...t/CustomerS.asp

Edited by recifeln, 06 February 2008 - 07:12 PM.

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Neil Jones

Neil Jones

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You may need to flash the BIOS to a version that talks to a Phenom processor.
Although its more likely the board is dead out of the box than the processor being bad, do check the obvious first:

12v 4-pin lead connected?
Decent power supply? Working power supply?
Reset CMOS? Change CMOS battery?
Unplug everything and start system with screwdriver?
Try to start the system outside of the case?
Shout and swear at it?
Shout and swear at it some more?

Failing that, send it back.
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