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#1
*Anna*

*Anna*

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HELP!! Several months ago, a page popped up on my screen from out of no where. I've never seen this page before, nor have I ever seen it since. The page was blue and had different wording on it, with YES/NO. I didn't know what was what, so I just clicked YES on one of them and every since then, all of my pages hang. When I reboot, the Welcome page just hangs and it takes it a while for the PC to begin to load. When I open my Outlook Express, it hangs....nothing happens for
at least 5 to 7 minutes. When I try to Create a New Mail, the hour glass just spins and spins, then finally it will open a new
mail for me. Does anyone have any idea of what I might have done to create this mess? Any help would be greatly
appreciated. Thanks in advance!! *Anna*
Oh...one more thing..I've never received any error messages of any kind.
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#2
tallin

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*Anna*, Welcome to Geeks to Go,

Please go to this LINK and follow carefully all the instructions within. Your problems could be many so it is better to take one step at a time starting with the link above.

kind regards, :)
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#3
*Anna*

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AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 7:55:02 PM 2/8/2008

+ Scan result:



HKLM\SOFTWARE\Classes\CLSID\{E3788F79-18CF-4D9A-A7B4-1BF43E914A8A} -> Adware.Generic : Cleaned with backup (quarantined).
HKU\S-1-5-21-691060046-236523207-2084294355-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E3788F79-18CF-4D9A-A7B4-1BF43E914A8A} -> Adware.Generic : Cleaned with backup (quarantined).
C:\Documents and Settings\Valued Customer\Application Data\Starware -> Adware.Starware : Cleaned with backup (quarantined).
C:\Documents and Settings\Valued Customer\Application Data\Starware\Manager -> Adware.Starware : Cleaned with backup (quarantined).
C:\Documents and Settings\Valued Customer\Application Data\Starware\Manager\ManagerOptions.xml -> Adware.Starware : Cleaned with backup (quarantined).
C:\Documents and Settings\Valued Customer\Application Data\Starware\Manager\ManagerOptions.xml.backup -> Adware.Starware : Cleaned with backup (quarantined).
F:\My PSP Files\Filters\simple_filtre.zip/simple_filtre/Acces Immediat.ex -> Dialer.Agent.a : Cleaned with backup (quarantined).
HKLM\SYSTEM\ControlSet001\Control\DeviceClasses\{6994AD04-93EF-11D0-A3CC-00A0C9223196}\##?#PCI#VEN_1102&DEV_0002&SUBSYS_80671102&REV_0A#3&61AAA01&0&50#{6994ad04-93ef-11d0-a3cc-00a0c9223196}\#WaveCyc\Device Parameters\Mixer\ 2\Controls\ 0\\Control Type -> Dialer.Generic : Cleaned with backup (quarantined).
C:\Documents and Settings\Valued Customer\Cookies\valued customer@ssl-hints.netflame[1].txt -> TrackingCookie.Netflame : Cleaned.
C:\Documents and Settings\Valued Customer\Cookies\valued customer@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned.


::Report end
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#4
tallin

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Hello*Anna*,

We do not analyse any logs whatsoever on this sub-forum. Please follow the link I gave you to the end if you feel you would like to post a HJT log to the correct forum. Each move is set out for you to follow from the afore link given in my first reply to your initial post.

kind regards, :)
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#5
*Anna*

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Oops...sorry "tallin". I thought I was supposed to post what is found in each report. :)

Nothing showed up in the SUPERAntiSpyware scan.

On to the next step.
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#6
*Anna*

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I ran HiJackThis and got this report.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:00:37 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Tiger Technologies\DeskFlag\deskflag.exe
C:\DOCUME~1\VALUED~1\LOCALS~1\Temp\bwgo000f3eb5.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: DeskFlag.lnk = C:\Program Files\Tiger Technologies\DeskFlag\deskflag.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Myxer - Send image to phone! - http://www.myxertones.com/magic/ie/
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-36.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1106517016812
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1139159413578
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoft...5/asproinst.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://209.143.58.211/activex/AMC.cab
O18 - Protocol: bw+0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {F24F3319-1341-44B4-A2A4-E5B70EE4005A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 19788 bytes
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#7
tallin

tallin

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Hello *Anna*,

Please post your HT log into the correct forum, we do not analyse any logs here on this forum...thanks.

kind regards,

Edited by tallin, 09 February 2008 - 08:24 PM.

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#8
*Anna*

*Anna*

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Thank you "Tallin" for your help!
I appreciate the time you have given me.
~Hugs~
*Anna*
  • 0

#9
tallin

tallin

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*Anna*,

We are always glad to help. Please be patient for a reply to your log, do not answer it yourself as the experts will think another accredited volunteer has and will go onto the next in line.

If you have not had an answer in three days, please follow this LINK.

kind regards,

PS. I see ourwilly has already replied to your log............... :)

Edited by tallin, 10 February 2008 - 02:31 PM.

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