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No Sound


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#1
cory49

cory49

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Hey,

I've been working on this problem for awhile, and cannot figure it out. The computer crashed, so I did a clean install on XP. After doing this, I have no sound. I downloaded 'Everest' to find out which sound card I have and downloaded the driver. Once close to completing the installation, Windows XP notifys me that it is not part of windows logo testing 'digitally signing' and tells me I should stop the installation. I continue to install, and then finally restart the computer. When it restarts and loads, I still have no sound, the device manager tells me there is a problem and needs to be reinstalled. Windows trys to reinstall it, and it just restarts.

Some specs for you:


Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name VILJO-U376NQ5CF
User Name Viljo

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (12 x 200)
Motherboard Name Dell Precision WorkStation 360
Motherboard Chipset Intel Canterwood i875P/E7210
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (07/21/03)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA Quadro FX 500/600 PCI (Microsoft Corporation) (128 MB)
3D Accelerator nVIDIA Quadro FX 500/600
Monitor Plug and Play Monitor [NoDB] (FUCU71182681C)

Multimedia:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel® 82801EB Ultra ATA Storage Controllers
IDE Controller Intel® 82801EB Ultra ATA Storage Controllers
Floppy Drive Floppy disk drive
Disk Drive IOMEGA ZIP 250
Disk Drive WDC WD800BB-75CAA0 (74 GB, IDE)
Optical Drive SAMSUNG CDRW/DVD SM-348B (DVD:16x, CD:48x/24x/48x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76285 MB (67825 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel® PRO/1000 MT Network Connection (192.168.0.104)
Modem Communications cable between two computers

Peripherals:
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]


Any info would be excellent, I need to get this computer fixed before saturday please. Help would be great.
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#2
SRX660

SRX660

    motto - Just get-er-done

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You might try these drivers that are for the 82801 chipsets.

http://www.realtek.c...p;GetDown=false

SRX660
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#3
cory49

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Okay, no such luck. I downloaded the driver, installed fine. Restarted, still no sound. Device manager shows 'Multimedia Audio Controller' with an explamtion mark still. Driver is not working...
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#4
SRX660

SRX660

    motto - Just get-er-done

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Have you checked in Control panel/ services to see if your Audio has been disabled?I have found this was a problem on one computer i worked on. Another thought, although remote, is that your sound hardware is damaged and may not be working.

In control panel, administrative tools, click Services.
The Windows Audio may be set to Automatically start but is stopped.
Double click on it, restart it and then check on the recovery tab.
In the recovery console I changed the selection to Automatically restart on all three levels of the device failure.

Without removing and reinstalling the driver the audio Should start working.

SRX660
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