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Help With AVG Anti-Spyware Runing in Safe Mode


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#1
anongos

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I don't know if this is the right forum to post this in but anyway. I was following the "You Must Read This Before Posting A HijackThis Log" post. In step 1 it tells me to scan my system in safe mode with AVG. Here's the problem: I scan my system but halfway through the scan the computer suddenly turns itself off. I have tried several times already and yet I can't get it to finish the scan without the computer turning itself off. If there's a way around this problem please help. If I can just skip this step then it would also help out.
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#2
tallin

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Hello Anongos,

I suggest you post a HJT log to the correct forum. Follow the link given but skip all but posting the HJT log. Please be patient as there are more logs to analyse than experts available.

Follow this link in three days after posting your log if you have had no reply.

kind regards,
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#3
anongos

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So, would the correct forum be "Malware Removal - HijackThis™ Logs Go Here"? Sorry if the question's a bit stupid, I'm just trying to make sure.
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#4
tallin

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Yes Anongos,

:) That is spot on. We are here to help so never mind about asking questions.

kind regards,
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