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Computer keeps freezing - hardware problem


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#16
Jack W-H

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Hey!

WAHOOO!

IT'S FIXED! JOY!

Basically, I called up PC Performance who told me loads of stuff I already knew, I told them all the scans I'd done. They got me to run a Hard Disk scanning program, which returned no problems, so I called back and they said backup EVERYTHING and do a total system restore, format hard drive, start again from scratch...

So I did. And hey presto!

It works. I guess something in Windows got corrupted. That's my unknowledgeful guess. Well at least I think it works, or at least it hasn't crashed once in 3 days, even after being left on overnight etc... :)

YAY! :)

You guys are the best! :) Thanks SOOO! much for your help, I know we didn't specifically find the problem in the end (I guess it was software related, a corrupted operating system perhaps?), but I'm gonna thank you for giving up so much free time and effort to help me, just some teenager with a computer issue, but you guys were there to help, it's so good that people like you are here, blah blah blah, let's have a toast...

Truth is I'd donate but, in case you hadn't already guessed by my mentioning of GCSE courswork that I'm kind of below typical credit-card age - so I hope my gift of eternal glory will suffice! :) :)
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#17
Essexboy

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Thanks for letting me know. I must admit I saw no indication of a system file corruption.. So I will now re-read the entire thread to see if there were any clues :)
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#18
Essexboy

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Nope no clues that I could see as to software errors within the OS - curious :)
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#19
Jack W-H

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Hmmmm... Well it's fixed now, which is good. Are there any places in Windoze that we might not have been able to see that were corrupted perhaps? Or could it have been a driver or something?
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#20
Essexboy

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With the way it was crashing I would suspect a driver. Although none appeared to have been changed as the dates were kosher, probably a corruption if you had a hard power down maybe :)
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