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Trojan.Jakposh Removal


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#1
swilcox49

swilcox49

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Norton antivirus has identified Trojan.Jakposh in three files on my computer but it is unable to remove them. I also downloaded SDFix but was not able to remove the probem files with that software either. I have included the Norton log, The Hijackthis log and the Hijackthis uninstall list for any help or advice.

Scan Stats:
Scan Time: 5915
Scan Options:
Scan Targets: C:, D:, G:
Counts:
Total items scanned: 936741
- Files & Directories: 932983
- Registry Entries: 385
- Processes & Start-up Items: 2352
- Network & Browser Items: 1011
- Potential Unknown Threats: 5
- Other: 5

Total security risks detected: 4
Total items resolved: 0
Total items that require attention: 4

Resolved Threats:


Unresolved Threats:
Tracking Cookie
Virus ID: 4294909925
Type: Anomaly
Risk: Low (Low Stealth, Low Removal, Low Performance, Low Privacy)
Categories: Cookie
State: Not Attempted
-----------
11 Tracking Cookies
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/adrevolver/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken
Cookie:[email protected]/ - No action taken


Trojan.Jakposh
Virus ID: 18168
Type: Compressed
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Virus
State: Remove Failed
-----------
1 File
[atlbrowser.exe] inside of [c:\program files\riverdeep\offers\elppc\peoplepconline.exe] - Infected


Trojan.Jakposh
Virus ID: 18168
Type: Compressed
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Virus
State: Remove Failed
-----------
1 File
[atlbrowser.exe] inside of [____________] inside of [c:\windows\installer\82a02b.msi] - Infected


Trojan.Jakposh
Virus ID: 18168
Type: Compressed
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Virus
State: Remove Failed
-----------
1 File
[atlbrowser.exe] inside of [____________] inside of [c:\windows\installer\329e8.msi] - Infected


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:15 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\NORTON~2\NORTON~1\navw32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://frontier.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - S-1-5-18 Startup: PowerReg Scheduler V3.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: PowerReg Scheduler V3.exe (User 'Default user')
O4 - .DEFAULT Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1165645215390
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://ak.imgag.com/...all/Crusher.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Unknown owner - C:\Program Files\Norton Internet Security\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10068 bytes

ABA Family Legal Guide
Adobe Reader 8.1.2
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.0
Age of Empires III
AIM 6
Alpha Teach Yourself Estate Planning in 24 Hours
AppCore
Apple Mobile Device Support
Apple Software Update
AV
Blackhawk Striker from Hewlett-Packard Desktops (remove only)
Blasterball 2 from Hewlett-Packard Desktops (remove only)
Bounce Symphony from Hewlett-Packard Desktops (remove only)
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Canon Utilities ZoomBrowser EX
ccCommon
ccCommon
CheckIt Diagnostics
Connection Keep Alive
DVD Shrink 3.2
Easy Internet Sign-up
Excavation from Hewlett-Packard Desktops (remove only)
Family Lawyer 2003
Five Card Frenzy from Hewlett-Packard Desktops (remove only)
FL2003 Registration
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
hp deskjet 5100
HP Deskjet Preloaded Printer Drivers
HP Image Zone 3.5
HP Image Zone Plus 3.5
HP Instant Support
HP Organize
HP Photo & Imaging 3.5 - HP Devices
HP Photo and Imaging 2.0 - Deskjet Series
HP PSC & OfficeJet 3.0
HP Software Update
HP Unload DLL Patch
HPIZ350
IntelliMover Data Transfer Demo
InterVideo WinDVD Creator 2
InterVideo WinDVD Player
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
KBD
LEGO Digital Designer
Lernout & Hauspie TruVoice American English TTS Engine
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Logitech QuickCam Software
Logitech SetPoint
Logitech® Camera Driver
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Age of Empires II
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Web Publishing Wizard 1.52
Microsoft Works 7.0
mIRC
MONOPOLY HERE & NOW EDITION
MSRedist
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Multimedia Card Reader
MUSICMATCH® Jukebox
Nero 6 Ultra Edition
NetZero For Riverdeep
Norton AntiVirus
Norton Cleanup
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Norton Protection Center
Norton SystemWorks
Norton SystemWorks 2006 Basic Edition
Norton SystemWorks 2006 Basic Edition (Symantec Corporation)
Norton Utilities
NSW_DRM_COLLECTION
NVIDIA Display Driver
NVIDIA Ethernet Driver
NVIDIA GART Driver
Orbital from Hewlett-Packard Desktops (remove only)
Otto from Hewlett-Packard Desktops (remove only)
Overball from Hewlett-Packard Desktops (remove only)
Panda ActiveScan
PC-Doctor for Windows
Photosmart 140,240,7200,7600,7700,7900 Series
Polar Bowler from Hewlett-Packard Desktops (remove only)
PrintMaster 16
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
Quicken 2004
QuickTime
RealArcade
RealPlayer
RecordNow!
Roll
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Shockwave
Slyder from Hewlett-Packard Desktops (remove only)
Sonic Update Manager
SpamSubtract
SPBBC 32bit
Special Internet Offers
Symantec KB-DocID:2003093015493306
Symantec Technical Support Web Controls
TablEdit 2.65
The Plain-Language Law Dictionary
The Print Shop 21
Toolkit View(HP)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Updates from HP
Viewpoint Media Player
WildTangent GameChannel (remove only)
WildTangent Multiplayer Library
WildTangent Updater
WildTangent Web Driver
Windows Installer 3.1 (KB893803)
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
Zone Deluxe Games
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#2
Noviciate

Noviciate

    Confused Helper

  • Malware Removal
  • 1,566 posts
We'll start with a general nose around your system and take it from there. Go here and click the Kaspersky Online Scanner button - I.E. is required for this scan.
  • Read the Requirements and limitations before you click Accept.
  • Allow the ActiveX download if necessary.
  • Once the database has downloaded click Next.
  • Click Scan Settings and check the "Scan using the following antivirus database" is set to extended, not standard, and then click OK.
  • Click on "My Computer" and then put the kettle on!
  • When the scan has completed, click Save Report As...
  • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
  • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Copy and paste the report into your next reply along with a fresh HJT log, run in Normal Mode, and a description of how your PC is behaving.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
  • 0

#3
swilcox49

swilcox49

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Inclosed is the HJT log and the Kaspersky log. I have noticed that I will be taken to advertisements against my wishes. Other wise I have not noticed any other issues.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:14:27 PM, on 2/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://frontier.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - S-1-5-18 Startup: PowerReg Scheduler V3.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: PowerReg Scheduler V3.exe (User 'Default user')
O4 - .DEFAULT Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1165645215390
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://ak.imgag.com/...all/Crusher.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Unknown owner - C:\Program Files\Norton Internet Security\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10110 bytes


KASPERSKY ONLINE SCANNER REPORT
Saturday, February 09, 2008 5:11:29 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/02/2008
Kaspersky Anti-Virus database records: 555870


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
G:\
H:\
I:\
J:\
K:\
L:\

Scan Statistics
Total number of scanned objects 143905
Number of viruses found 3
Number of infected objects 7
Number of suspicious objects 0
Duration of the scan process 01:59:05

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\73f1def8bfe1441677dce363ea48f8a4_0ba00c3c-3dc8-48ad-a266-220ff27e8c3c Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\74f514547cfe81e94ed8613c8b59085e_0ba00c3c-3dc8-48ad-a266-220ff27e8c3c Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\ea563f5ed0b8ea72081a19b9b561dd25_0ba00c3c-3dc8-48ad-a266-220ff27e8c3c Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-02-09_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\44514BD2.tmp Infected: Trojan-Downloader.Java.OpenStream.c skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\834EBAD9.TMP Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\FDF22727.TMP Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008020920080210\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\My Documents\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped

C:\Documents and Settings\Owner\My Documents\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped

C:\Documents and Settings\Owner\My Documents\mirc621.exe NSIS: infected - 2 skipped

C:\Documents and Settings\Owner\My Documents\Rick and Josh Music\LED ZEPPELIN, ramble on Tabs, Lyrics, Chords for Guitar_files\imp_files\stats.htm Infected: Trojan-Downloader.VBS.Agent.n skipped

C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\chandir.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\chandir.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\chn.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\chn.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\D0000000.FCS Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\inuse.txt Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\L0000007.FCS Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\main.log Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_die.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_die.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_dnd.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_dnd.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_ext.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_ext.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_rcv.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\prs_rcv.idx Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\storydb.dat Object is locked skipped

C:\Program Files\Updates from HP\137903\Users\Default\Data\storydb.idx Object is locked skipped

C:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{7F7BE6F8-0D6A-488B-ABDC-75393719A72D}\RP1\change.log Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped

C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edbtmp.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

D:\Recycled\NPROTECT\NPROTECT.LOG Object is locked skipped

G:\System Volume Information\_restore{7F7BE6F8-0D6A-488B-ABDC-75393719A72D}\RP1\change.log Object is locked skipped

G:\Recycled\NPROTECT\NPROTECT.LOG Object is locked skipped

G:\Rick and Josh Music\LED ZEPPELIN, ramble on Tabs, Lyrics, Chords for Guitar_files\imp_files\stats.htm Infected: Trojan-Downloader.VBS.Agent.n skipped

Scan process completed.
  • 0

#4
Noviciate

Noviciate

    Confused Helper

  • Malware Removal
  • 1,566 posts
Download Combofix by sUBs from here and save it to your Desktop.
  • Double click combo.exe to run it and follow the prompts.
  • Please Note: This may require the PC to be rebooted so close any programs you have open before you start.
  • When the tool has finished, it will produce a log C:\ComboFix.txt - copy and paste it into your next reply.
  • Post a fresh HJT log as well.
  • Let me know how the PC is behaving.
Please Note:
  • Do not mouse click in the combofix window while it is running - this may cause your system to hang/crash.
  • Disable Script Blocking if you have Norton Anti Virus installed, and your version has this option, as it will interfere with the normal working of this tool.
  • Should any security program warnings appear, ignore them as they are false-positives - this tool isn't malicious.

  • 0

#5
swilcox49

swilcox49

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Hello Noviciate,
Thank you for your help so far. Here is the combofix log and the hijackthis log. The computer is working alright for now.

ComboFix 08-02.05.3 - Owner 2008-02-10 14:49:05.1 - NTFSx86
Running from: C:\Documents and Settings\Owner\Desktop\Geeks to Go\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Program Files\WinBudget
C:\Program Files\WinBudget\bin\crap.1201821758.old
C:\Program Files\WinBudget\bin\matrix.dat
C:\Program Files\WinBudget\bin\matrix.dll
C:\Program Files\WinBudget\bin\matrix.dll.1202021725.old
C:\Program Files\WinBudget\bin\matrix.dll.1202285359.old
C:\Program Files\WinBudget\bin\tempzor

----- BITS: Possible infected sites -----

hxxp://www.download.windowsupdate.com
.
((((((((((((((((((((((((( Files Created from 2008-01-10 to 2008-02-10 )))))))))))))))))))))))))))))))
.

2008-02-09 14:38 . 2008-02-09 14:38 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-02-09 14:38 . 2008-02-09 14:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-02-09 12:18 . 2008-02-09 12:18 <DIR> d-------- C:\Program Files\Trend Micro
2008-02-09 09:59 . 2007-06-05 10:56 44,928 --a------ C:\WINDOWS\system32\drivers\SDTHOOK.SYS
2008-02-09 09:36 . 2008-02-09 11:23 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2008-02-09 09:36 . 2008-02-09 09:36 30,590 --a------ C:\WINDOWS\system32\pavas.ico
2008-02-09 09:36 . 2008-02-09 09:36 2,550 --a------ C:\WINDOWS\system32\Uninstall.ico
2008-02-09 09:36 . 2008-02-09 09:36 1,406 --a------ C:\WINDOWS\system32\Help.ico
2008-02-09 00:21 . 2004-01-20 21:48 <DIR> d-------- C:\Documents and Settings\Administrator.STEVE\WINDOWS
2008-02-09 00:21 . 2004-01-21 03:48 <DIR> d-------- C:\Documents and Settings\Administrator.STEVE\Application Data\Symantec
2008-02-09 00:21 . 2004-01-20 21:21 <DIR> d-------- C:\Documents and Settings\Administrator.STEVE\Application Data\Sonic
2008-02-09 00:21 . 2004-01-20 22:29 <DIR> d-------- C:\Documents and Settings\Administrator.STEVE\Application Data\SampleView
2008-02-09 00:21 . 2004-01-21 03:52 <DIR> d-------- C:\Documents and Settings\Administrator.STEVE\Application Data\interMute
2008-02-09 00:21 . 2007-12-27 12:02 <DIR> d-------- C:\Documents and Settings\Administrator.STEVE\Application Data\Apple Computer
2008-02-09 00:11 . 2008-02-09 00:11 <DIR> d-------- C:\WINDOWS\ERUNT
2008-02-07 19:41 . 2008-02-07 19:41 89,603,740 --a------ C:\SYM_REGISTRY_BACKUP.reg
2008-02-07 16:02 . 2008-02-10 14:29 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-02-07 16:02 . 2008-02-07 16:02 1,409 --a------ C:\WINDOWS\QTFont.for
2008-01-30 21:40 . 2008-01-30 21:40 <DIR> d-------- C:\WINDOWS\system32\bak
2008-01-30 21:40 . 2008-01-30 21:40 <DIR> d-------- C:\WINDOWS\system\bak
2008-01-10 15:27 . 2008-01-10 15:27 90,112 --a------ C:\WINDOWS\system32\QuickTimeVR.qtx
2008-01-10 15:27 . 2008-01-10 15:27 57,344 --a------ C:\WINDOWS\system32\QuickTime.qts

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-10 20:48 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-02-10 20:40 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2008-02-10 15:41 28,256 ----a-w C:\WINDOWS\system32\drivers\MxlW2k.sys
2008-02-10 12:47 --------- d-----w C:\Program Files\Norton SystemWorks
2008-02-09 16:52 --------- d-----w C:\Program Files\Norton Internet Security
2008-02-09 16:37 --------- d-----w C:\Program Files\iTunes
2008-02-09 14:46 --------- d-----w C:\Program Files\Common Files\Adobe
2008-02-07 21:52 --------- d-----w C:\Program Files\QuickTime
2008-02-07 21:52 --------- d-----w C:\Program Files\Multimedia Card Reader
2008-01-20 05:22 --------- d-----w C:\Program Files\iPod
2008-01-19 21:41 --------- d-----w C:\Documents and Settings\Owner\Application Data\ZoomBrowser EX
2008-01-19 21:37 --------- d-----w C:\Documents and Settings\All Users\Application Data\ZoomBrowser
2008-01-15 15:54 10,537 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.cat
2008-01-15 11:28 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-13 00:32 23,904 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-07 04:10 --------- d-----w C:\Program Files\LEGO Company
2008-01-07 04:10 --------- d-----w C:\Documents and Settings\Owner\Application Data\LEGO Company
2008-01-05 02:20 --------- d-----w C:\Program Files\AIM6
2008-01-05 02:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL Downloads
2008-01-05 02:12 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-01-05 02:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2007-12-27 18:02 --------- d-----w C:\Documents and Settings\Default User\Application Data\Apple Computer
2007-12-27 00:28 --------- d-----w C:\Program Files\Apple Software Update
2007-12-27 00:28 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-12-27 00:27 --------- d-----w C:\Program Files\Common Files\Apple
2007-12-27 00:27 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple
2007-12-11 10:17 --------- d-----w C:\Program Files\Netscape Internet Service
2007-12-05 11:13 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2004-09-18 18:00 0 -csha-w C:\WINDOWS\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RecordNow!"="" []
"Aim6"="" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-11-28 19:51 583048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 19:22 26248]
"nwiz"="nwiz.exe" [2003-12-05 21:50 753664 C:\WINDOWS\system32\nwiz.exe]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-12-05 21:50 3022848]
"NetscapeClient"="" []
"LTMSG"="LTMSG.exe" [2003-07-14 10:52 40960 C:\WINDOWS\ltmsg.exe]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 21:59 115816]
"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 13:47 57344 C:\WINDOWS\ALCXMNTR.EXE]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-01-15 03:22 267048]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
PowerReg Scheduler V3.exe [2007-04-14 15:56:28 225280]
spamsubtract.lnk - C:\Program Files\interMute\SpamSubtract\SpamSub.exe [2004-01-21 03:52:52 557056]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Event Reminder.lnk - C:\Program Files\PrintMaster 16\pmremind.exe [2004-01-20 11:10:38 339968]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-09-16 14:19:24 237568]
Logitech Desktop Messenger.lnk - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2005-12-26 13:16:53 450560]
Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\KEM.exe [2007-06-18 10:03:44 573440]
Quicken Scheduled Updates.lnk - C:\Program Files\Quicken\bagent.exe [2003-07-30 06:49:48 57344]
Updates from HP.lnk - C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe [2004-01-20 21:59:55 16384]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoViewOnDrive"= 0 (0x0)

R2 BCMNTIO;BCMNTIO;C:\PROGRA~1\CheckIt\DIAGNO~1\BCMNTIO.sys [2004-03-05 17:09]
R2 MAPMEM;MAPMEM;C:\PROGRA~1\CheckIt\DIAGNO~1\MAPMEM.sys [2004-03-05 17:09]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 15:38]
R3 NPDriver;Norton UnErase Protection Driver;C:\WINDOWS\system32\Drivers\NPDRIVER.SYS [2005-11-03 18:56]
S3 SDdriver;SDdriver;C:\WINDOWS\system32\Drivers\sddriver.sys [2005-11-03 18:43]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\Info.exe folder.htt 480 480

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-12-27 00:28:15 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-08 04:08:16 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Owner.job"
- C:\PROGRA~1\NORTON~2\NORTON~1\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-10 14:54:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-10 14:56:36
ComboFix-quarantined-files.txt 2008-02-10 20:56:21
.
2008-01-09 00:49:56 --- E O F ---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:03:08 PM, on 2/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://frontier.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1165645215390
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://ak.imgag.com/...all/Crusher.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Unknown owner - C:\Program Files\Norton Internet Security\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9374 bytes
  • 0

#6
Noviciate

Noviciate

    Confused Helper

  • Malware Removal
  • 1,566 posts
Run the PC for a day or two and then post a fresh HJT log and let me know what it's doing. If there's no sign of the slime, a little tidying up and you're done.
  • 0

#7
swilcox49

swilcox49

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Thanks Noviciate,
I will send a new Highjackthis log tomorrow.
  • 0

#8
swilcox49

swilcox49

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Hello Noviciate,
Here is the Hijackthis log you requested. A scan of my computer yesterday with Norton indicated that no trojan horses were present. The computer appears to be working normally when in use.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:26:10 AM, on 2/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://frontier.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1165645215390
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://ak.imgag.com/...all/Crusher.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Unknown owner - C:\Program Files\Norton Internet Security\ccPwdSvc.exe (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9521 bytes
  • 0

#9
Noviciate

Noviciate

    Confused Helper

  • Malware Removal
  • 1,566 posts
I think that that is that then. One program to update and a little reading and you're about done.

You are running an old version of Sun Java which needs updating:
  • Go here and click on the Download button to the right of Java Runtime Environment (JRE) 6u4.
  • Accept the license agreement by clicking the appropriate radio button and then continue.
  • Under Windows Platform - Java™ SE Runtime Environment 6 Update 4, click the Windows Offline Installation, Multi-language link.
  • Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Environment and then reboot your PC.
  • Navigate to and delete the following folder, if it exists: C:\Program Files\Java.
  • Finally double click the installation file that you downloaded earlier.
I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Disable System Restore,
Reboot your PC,
Re-enable System Restore,
Create a Restore Point - this will give a clean one should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.
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#10
swilcox49

swilcox49

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Hello Noviciate,
I have followed your instructions and the computer is working normally. Thanks for your good help. I consider the issue resolved.
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