So the deal is should i let them pick up the lap top and then let them state the current value, and should i pay for they retrieval service, when clearly they have sent it back with it not being put back together correctly(1,2,3,4,7,8,9,0.keys not working) also every external socket on the left hand side are on an angle. Also i sent a long list with all the faults(as recommended by the hot line advisor) NOT WORKING/ DVD player/Blue tooth/bad over heating problem/3 x coloured dots on the screen.
The thing has some major issues since day dot, There has never been a clear report back from the repairs, the insurance is a sham.
Any advice or recommendation as where to get advice from, and also should i hand the ADVENT 7111 back to PC World,and let them call the shots. Or should i get the thing checked out by an independant?
Any help would be wonderful