Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Stuck mail


  • Please log in to reply

#1
bigal41

bigal41

    Member

  • Member
  • PipPip
  • 22 posts
I have one incoming email that is trash mail that is stuck in my inbox ...I can't move it or delete.

Can anyone help just bear in mind that I am that that well versed in computers. Thanks for any suggestions it's really bugging me.

I have run my virus and malware programs to no use its still there


Thanks
Al
  • 0

Advertisements


#2
pip22

pip22

    Trusted Tech

  • Banned
  • PipPipPipPipPip
  • 2,663 posts
Looking around 'google' on this particular problem, one remedy I saw was to fire up Vista in 'safe mode', then open Windows Mail and try to delete the 'stuck' message from your inbox.

Another possible cause is that MacaFee or Norton could be incompatible with Vista (Windows Mail in particular), although this referred to mails stuck in the Outbox, not the Inbox. The advice given was to uninstall them as simply disabling their respective spam/email virus filters isn't sufficient, then see if the message will delete. If that does the trick you'll have to switch to a fully Vista-compatible firewall/antivirus package or risk having it happen again.

You might also want to read this: http://pcworld.about...ssages-in-W.htm

Edited by pip22, 13 February 2008 - 06:37 PM.

  • 0

#3
tanda

tanda

    Member

  • Member
  • PipPip
  • 81 posts
Hi, The wifes Vista laptop did that once, tried a few things, nothing worked, in the end I deleated her e-mail account, then set the account up again. If you first save any e-mails you want, then open your e-mail, and go to TOOLS/ACCOUNTS/ hilight your account, and click on PROPERTIES. Make a note of all your details, under GENERAL/SERVERS/CONNECTION/SECURITY/ADVANCE, then click on REMOVE, and you have deleted the account. Next go to TOOLS/ACCOUNTS/ADD, and fill in all the details that it asks, from the details you wrote down, your e-mail is now working correctly.
  • 0

#4
Hawaiantom

Hawaiantom

    Member

  • Member
  • PipPip
  • 98 posts
There is a hotfix from microsoft for this it can be found hereMicrosoft
  • 0

#5
bigal41

bigal41

    Member

  • Topic Starter
  • Member
  • PipPip
  • 22 posts
That Hot fix did the trick Thank you...Thank you !!!!!!!!!

I also had some stuck in the trash file got rid of those too YOUR A GENIUS


Many thanks from
Bigal
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP