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Im new and could use some computer help :]


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#1
avacado24

avacado24

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I have the Compaq Presario C306US PC Notebook
and everything has been running normal up until about a couple days ago. When I turn my computer on the loading screen will appear for a brief 2-3 seconds before taking me to a black screen (I think it's a command prompt due to the "C:>")
And my computer wont let me press F11 to to system restore and I can't press any "F" keys because the computer just goes straight itno the black screen.
What can I do to fix this? Please and thankyou
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#2
Old Geezer

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I have two Compaq machines and one has the system recovery on drive D "which can be run as many times as needed" and the other one has an option to burn CDs for a recovery. I would think you have one of these to get your PC up and running.
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#3
Ztruker

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Hi avacado24, welcome to G2G.

Have you tried pressing the F5 or F8 key every second as soon as your computer begins to boot. That should bring up the Windows Selection screen where you can choose Last known good configuration.
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#4
avacado24

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Ah I cant press anything when it starts up it pretty much goes straight into the black screen no matter what I press
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#5
Ztruker

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Sorry to say, but you are going to have to take it to a reputable repair shop then.

IF you can't get into XP or even BIOS then you have some kind of hardware failure that is going to need expert help to resolve. Could be defective memory, hard drive or even PSU.
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