[bluesteel522]

Hello All,

I have never used this site but it has come highly recommended. I am not so great on the hardware side of the computer so I am having trouble determining what is wrong.

First Off: I get an error every time I log on that says "Could not load or run C:\.......\AppData\Local\Temp\ddccy.exe specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry"

Secondly I get the following errors, "run time errors, missing ppwbycgm.dll and missing entry wtxcywph.dll"

Thirdly, often when I am on my computer I lose my desktop, meaning all of my desktop items go away as does my taskbar, I can't control the volume (or controls other than the keyboard basics)

I would greatly appreciate any and all help you could give me, I am a novice at this type of fix so if you could talk slowly to me that would be great!

Thank You!

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Hello bluesteel522

Welcome to G2Go.
=====================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

(If you are running Windows Vista you will have to right click on the Hijackthis icon and choose Run as an administrator)

[kahdah]

Hello bluesteel522

Welcome to G2Go.
=====================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

(If you are running Windows Vista you will have to right click on the Hijackthis icon and choose Run as an administrator)

[bluesteel522]

Thank You!

Here you go:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:40 PM, on 2/14/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11450 bytes

[kahdah]

Nothing showing in that log.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

[bluesteel522]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:41:40 PM, on 2/14/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11450 bytes

[bluesteel522]

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: Intel® Celeron® M CPU 430 @ 1.73GHz
Percentage of Memory in Use: 39%
Physical Memory (total/avail): 2037.44 MiB / 1235.87 MiB
Pagefile Memory (total/avail): 4293.89 MiB / 3403.09 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1936.94 MiB

C: is Fixed (NTFS) - 93.16 GiB total, 19.48 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - HTS541010G9SA00 ATA Device - 93.16 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 93.16 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Norton AntiVirus v2007 (Symantec Corporation) Disabled
AV: avast! antivirus 4.7.1029 [VPS 000778-5] v4.7.1029 (ALWIL Software)
AV: Norton AntiVirus v2007 (Symantec Corporation)
AS: Spybot - Search and Destroy v1.0.0.4 (Safer Networking Ltd.) Disabled Outdated
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) Disabled
AS: Sunbelt Software CounterSpy 2.5.1032 v2.5.1032 (Sunbelt Software) Disabled
AS: Norton AntiVirus v2007 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\erikson\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ERIKSON-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\erikson
LOCALAPPDATA=C:\Users\erikson\AppData\Local
LOGONSERVER=\\ERIKSON-PC
NUMBER_OF_PROCESSORS=1
OnlineServices=Online Services
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PCBRAND=PRESARIO
PLATFORM=MCD
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0e08
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\erikson\AppData\Local\Temp
TMP=C:\Users\erikson\AppData\Local\Temp
USERDOMAIN=erikson-PC
USERNAME=erikson
USERPROFILE=C:\Users\erikson
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

erikson


-- Add/Remove Programs ---------------------------------------------------------

Activation Assistant for the 2007 Microsoft Office suites --> "C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Add or Remove Adobe Creative Suite 3 Master Collection --> C:\Program Files\Common Files\Adobe\Installers\915239ded2552e78978d0dbab7657a5\Setup.exe
Adobe After Effects CS3 --> MsiExec.exe /I{EB0202F7-016A-410C-ADE4-40F848CCC661}
Adobe After Effects CS3 Presets --> MsiExec.exe /I{193EAFD0-1BAF-4FB4-B18F-79D5D6A4B285}
Adobe After Effects CS3 Template Projects & Footage --> MsiExec.exe /I{73E81E9B-7319-43AD-B7CC-1C61405E5089}
Adobe Anchor Service CS3 --> MsiExec.exe /I{90176341-0A8B-4CCC-A78D-F862228A6B95}
Adobe Asset Services CS3 --> MsiExec.exe /I{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}
Adobe Bridge CS3 --> MsiExec.exe /I{9C9824D9-9000-4373-A6A5-D0E5D4831394}
Adobe Bridge Start Meeting --> MsiExec.exe /I{08B32819-6EEF-4057-AEDA-5AB681A36A23}
Adobe BridgeTalk Plugin CS3 --> MsiExec.exe /I{B73CFB12-C814-4638-AFFD-7E3AAFAF0B4E}
Adobe Camera Raw 4.0 --> MsiExec.exe /I{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}
Adobe CMaps --> MsiExec.exe /I{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}
Adobe Color - Photoshop Specific --> MsiExec.exe /I{A2D81E70-2A98-4A08-A628-94388B063C5E}
Adobe Color Common Settings --> MsiExec.exe /I{DADD7B8A-BCB0-44F5-967A-ECB6B4F2ECD9}
Adobe Color EU Extra Settings --> MsiExec.exe /I{51846830-E7B2-4218-8968-B77F0FF475B8}
Adobe Color JA Extra Settings --> MsiExec.exe /I{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}
Adobe Color NA Recommended Settings --> MsiExec.exe /I{95655ED4-7CA5-46DF-907F-7144877A32E5}
Adobe Contribute CS3 --> MsiExec.exe /I{FC9E08AA-CD59-4C59-BEF9-87E05B9E37D7}
Adobe Creative Suite 3 Master Collection --> MsiExec.exe /I{60B28ECA-78BC-4D18-AB63-4A9A93BF881D}
Adobe Default Language CS3 --> MsiExec.exe /I{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}
Adobe Device Central CS3 --> MsiExec.exe /I{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}
Adobe Dreamweaver CS3 --> MsiExec.exe /I{7C10F5C7-F00F-4BD3-A110-C7D240D2DD25}
Adobe Encore CS3 --> MsiExec.exe /I{54B2EAD9-A110-43F7-B010-2859A1BD2AFE}
Adobe Encore CS3 Library --> MsiExec.exe /I{F1D93F5B-881F-49E3-BA56-B4B8FA991059}
Adobe ExtendScript Toolkit 2 --> MsiExec.exe /I{C2D69781-F392-4118-A5A7-C7E9C38DBFC2}
Adobe Extension Manager CS3 --> MsiExec.exe /I{BE5F3842-8309-4754-92D5-83E02E6077A3}
Adobe Fireworks CS3 --> MsiExec.exe /I{7DFC1012-D346-46CE-B03E-FF79125AE029}
Adobe Flash CS3 --> MsiExec.exe /I{6B52140A-F189-4945-BFFC-DB3F00B8C589}
Adobe Flash Player 9 Plugin --> MsiExec.exe /X{88D422DB-E9C7-4E16-9D80-2999F4FD6AD9}
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin --> C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Flash Video Encoder --> MsiExec.exe /I{2EFFFC71-1E66-454E-A6E6-CEEC800B96D2}
Adobe Fonts All --> MsiExec.exe /I{6ABE0BEE-D572-4FE8-B434-9E72A289431B}
Adobe Help Viewer CS3 --> MsiExec.exe /I{7ACFB90E-8FD0-4397-AD3A-5195412623A3}
Adobe Illustrator CS3 --> MsiExec.exe /I{F08E8D2E-F132-4742-9C87-D5FF223A016A}
Adobe InDesign CS3 --> MsiExec.exe /I{CB3F8375-B600-4B9F-83C9-238ED1E583FD}
Adobe InDesign CS3 Icon Handler --> MsiExec.exe /I{EA7B3CC4-366D-4CF6-8350-FD7A7034116E}
Adobe Linguistics CS3 --> MsiExec.exe /I{54793AA1-5001-42F4-ABB6-C364617C6078}
Adobe MotionPicture Color Files --> MsiExec.exe /I{6B708481-748A-4EB4-97C1-CD386244FF77}
Adobe PDF Library Files --> MsiExec.exe /I{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}
Adobe Photoshop CS3 --> MsiExec.exe /I{0046FA01-C5B9-4985-BACB-398DC480FC05}
Adobe Premiere Pro CS3 --> MsiExec.exe /I{58DCEEE5-532E-44F4-B1D7-A146EF9E9FDA}
Adobe Premiere Pro CS3 Functional Content --> MsiExec.exe /I{50F102CA-4BE2-41A9-9810-5BB05EB91B9A}
Adobe Reader 8.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Adobe Setup --> MsiExec.exe /I{4DC49A9A-6DD0-40D2-A851-527764DA8379}
Adobe Shockwave Player --> C:\Windows\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Macromed\SHOCKW~1\Install.log
Adobe SING CS3 --> MsiExec.exe /I{B671CBFD-4109-4D35-9252-3062D3CCB7B2}
Adobe Soundbooth CS3 --> MsiExec.exe /I{A6B23EFA-6590-482C-A11F-5ACE1B91F5B9}
Adobe Soundbooth CS3 Scores --> MsiExec.exe /I{92A300C0-E97B-48CC-9702-AB1AAED167E1}
Adobe Stock Photos CS3 --> MsiExec.exe /I{29E5EA97-5F74-4A57-B8B2-D4F169117183}
Adobe Type Support --> MsiExec.exe /I{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}
Adobe Update Manager CS3 --> MsiExec.exe /I{E69AE897-9E0B-485C-8552-7841F48D42D8}
Adobe Version Cue CS3 Client --> MsiExec.exe /I{D0DFF92A-492E-4C40-B862-A74A173C25C5}
Adobe Version Cue CS3 Server --> MsiExec.exe /I{1D58229F-C505-45CA-8223-F35F3A34B963}
Adobe Video Profiles --> MsiExec.exe /I{845A8DB9-8802-4FD3-9FE3-938A6C46A2EC}
Adobe WAS CS3 --> MsiExec.exe /I{C5BD220A-EFE8-48A5-B70E-9503D535FACE}
Adobe WinSoft Linguistics Plugin --> MsiExec.exe /I{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}
Adobe XMP DVA Panels CS3 --> MsiExec.exe /I{0224CACC-994D-45F8-B973-D65056EA9C2F}
Adobe XMP Panels CS3 --> MsiExec.exe /I{D5A31AB1-345D-47C7-A87B-036A669F6DF1}
AHV content for Acrobat and Flash --> MsiExec.exe /I{6BBAA81D-6A7E-43AD-8889-2F002DCAAFDD}
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support --> MsiExec.exe /I{B5C209B1-8DDB-4642-A573-375B951514CB}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
ASL_HS_Installer32 --> MsiExec.exe /I{FAB0C302-CB18-4A7A-BA03-C3DC23101A68}
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Broadcom 802.11 Wireless LAN Adapter --> "C:\Program Files\Broadcom\Broadcom 802.11\Driver\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Broadcom\Broadcom 802.11\Driver"
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CCScore --> MsiExec.exe /I{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}
Compaq Connections (remove only) --> C:\Windows\HPCPCUninstall-3572475\HPBWSetup.exe -appid 3572475 -uninstall
Conexant HD Audio --> C:\Program Files\CONEXANT\CNXT_HDAUDIO\HUFSetup.EXE -U -IwisR30B7.inf
Disney Pirates of the Caribbean Online --> C:\Program Files\Disney\Disney Online\PiratesOnline\uninst.exe
DivX --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
ESSBrwr --> MsiExec.exe /I{643EAE81-920C-4931-9F0B-4B343B225CA6}
ESSCDBK --> MsiExec.exe /I{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}
ESScore --> MsiExec.exe /I{42938595-0D83-404D-9F73-F8177FDD531A}
ESSgui --> MsiExec.exe /I{91517631-A9F3-4B7C-B482-43E0068FD55A}
ESSini --> MsiExec.exe /I{8E92D746-CD9F-4B90-9668-42B74C14F765}
ESSPCD --> MsiExec.exe /I{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}
ESSPDock --> MsiExec.exe /I{FCDB1C92-03C6-4C76-8625-371224256091}
ESSSONIC --> MsiExec.exe /I{073F22CE-9A5B-4A40-A604-C7270AC6BF34}
ESSTOOLS --> MsiExec.exe /I{8A502E38-29C9-49FA-BCFA-D727CA062589}
essvatgt --> MsiExec.exe /I{2D03B6F8-DF36-4980-B7B6-5B93D5BA3A8F}
Google Talk (remove only) --> "C:\Users\erikson\AppData\Roaming\Google\Google Talk\uninstall.exe"
Hewlett-Packard Active Check --> MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent --> MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Active Support Library --> C:\Program Files\InstallShield Installation Information\{21E62565-8639-457C-B64C-A3FF0A8B4D80}\setup.exe -runfromtemp -l0x0409
HP Customer Experience Enhancements --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB5E289E-76BF-4251-9F3F-9B763F681AE0}\setup.exe" -l0x9 -removeonly
HP Easy Setup - Core --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F94234DB-FD06-42C3-B88D-6FC4DC9F988C}\setup.exe" -l0x9
HP Easy Setup - Frontend --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40F7AED3-0C7D-4582-99F6-484A515C73F2}\setup.exe" -l0x9 -removeonly
HP Help and Support --> MsiExec.exe /I{E4DDBA93-769B-49D8-BA33-8814E45ED0C1}
HP Integrated Module with Bluetooth wireless technology 6.0.1.3100 --> MsiExec.exe /X{A13E07E1-A423-44FB-9DEE-B24C75C1BAF2}
HP Quick Launch Buttons 6.10 B9 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34D2AB40-150D-475D-AE32-BD23FB5EE355}\setup.exe" -l0x9 uninst
HP QuickPlay 3.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{45D707E9-F3C4-11D9-A373-0050BAE317E1}\setup.exe" -uninstall
HP Total Care Advisor --> MsiExec.exe /X{A12A3DED-CCDA-4F29-A1BA-00F0C6521CD5}
HP Update --> MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
HP Wireless Assistant --> MsiExec.exe /I{355FADAF-55C4-4E08-88D4-A86C4CA6930C}
HPNetworkAssistant --> MsiExec.exe /I{228C6B46-64E2-404E-898A-EF0830603EF4}
Intel® Graphics Media Accelerator Driver --> C:\Windows\system32\igxpun.exe -uninstall
Internet Worm Protection --> MsiExec.exe /I{2908F0CB-C1D4-447F-97A2-CFC135C9F8D4}
iTunes --> MsiExec.exe /I{18388EF8-E0A3-442B-8BFE-E2F1B3D05C91}
Java™ SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
kgcbase --> MsiExec.exe /I{F22C222C-3CE2-4A4B-A83F-AF4681371ABE}
Kodak EasyShare software --> C:\ProgramData\Kodak\EasyShareSetup\$SETUP_1e0002_30b74\Setup.exe /APR-REMOVE
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Macromedia Extension Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A5BA14E0-7384-11D4-BAE7-00409631A2C8}\setup.exe" mmUninstall
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Mozilla Firefox (2.0.0.11) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB927978) --> MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
muvee autoProducer 5.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{99C5770C-1C90-42E7-9B74-D47CFAF14621}\setup.exe" -l0x9
netbrdg --> MsiExec.exe /I{4537EA4B-F603-4181-89FB-2953FC695AB1}
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Norton AntiVirus --> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton AntiVirus (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{830D8CBD-C668-49e2-A969-C2C2106332E0}_14_2_0_29\{830D8CBD-C668-49e2-A969-C2C2106332E0}.exe" /X
Norton AntiVirus Help --> MsiExec.exe /I{34EEB1F5-E939-40A1-A6BA-957282A4B2C8}
Norton AntiVirus Parent MSI --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton AntiVirus SYMLT MSI --> MsiExec.exe /I{D1FF75E7-DD42-4CFD-B052-20B3FFF4EDB8}
Norton Protection Center --> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
Norton Security Scan --> MsiExec.exe /I{DA15D535-5E1D-4076-B520-8571346D6238}
OfotoXMI --> MsiExec.exe /I{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}
PDF Settings --> MsiExec.exe /I{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}
QuickTime --> MsiExec.exe /I{E0D51394-1D45-460A-B62D-383BC4F8B335}
Roxio Creator Audio --> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator Basic v9 --> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Copy --> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data --> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator EasyArchive --> MsiExec.exe /I{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
Roxio Creator Tools --> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler 3 --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Basic v9 --> MsiExec.exe /I{33C65B6A-5D73-4E3E-A1F9-127C27BD3F72}
SFR --> MsiExec.exe /I{DB02F716-6275-42E9-B8D2-83BA2BF5100B}
SHASTA --> MsiExec.exe /I{605A4E39-613C-4A12-B56F-DEFBE6757237}
skin0001 --> MsiExec.exe /I{5316DFC9-CE99-4458-9AB3-E8726EDE0210}
SKINXSDK --> MsiExec.exe /I{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}
Soft Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_5045&SUBSYS_103C30B7\HXFSETUP.EXE -U -Iwis30B7z.inf
Sonic Activation Module --> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Sprint Mobile Broadband (Sierra) --> MsiExec.exe /I{6DCBB845-0FA4-4723-A40A-1F320C221C30}
staticcr --> MsiExec.exe /I{8943CE61-53BD-475E-90E1-A580869E98A2}
Symantec --> MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
Symantec Technical Support Web Controls --> MsiExec.exe /X{A0E27BA8-353A-4288-AB60-5DE8EDA18E16}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
tooltips --> MsiExec.exe /I{E79987F0-0E34-42CC-B8FF-6C860AEEB26A}
URGE --> MsiExec.exe /I{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AF}
VPRINTOL --> MsiExec.exe /I{999D43F4-9709-4887-9B1A-83EBB15A8370}
Windows Media Player Firefox Plugin --> MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
WinZip 11.1 --> MsiExec.exe /X{CD95F661-A5C4-44F5-A6AA-ECDD91C240B5}
WIRELESS --> MsiExec.exe /I{F9593CFB-D836-49BC-BFF1-0E669A411D9F}


-- Application Event Log -------------------------------------------------------

Event Record #/Type19353 / Warning
Event Submitted/Written: 02/14/2008 08:53:55 PM
Event ID/Source: 10010 / Microsoft-Windows-RestartManager
Event Description:
13848C:\Program Files\Internet Explorer\ieuser.exeInternet Explorer001671088651

Event Record #/Type19352 / Warning
Event Submitted/Written: 02/14/2008 08:53:55 PM
Event ID/Source: 10010 / Microsoft-Windows-RestartManager
Event Description:
12780C:\Program Files\Common Files\Symantec Shared\ccApp.exeSymantec User Session001671088651

Event Record #/Type19351 / Warning
Event Submitted/Written: 02/14/2008 08:53:55 PM
Event ID/Source: 10010 / Microsoft-Windows-RestartManager
Event Description:
13480C:\Program Files\Internet Explorer\iexplore.exeInternet Explorer001671088651

Event Record #/Type19336 / Success
Event Submitted/Written: 02/14/2008 08:34:51 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type19335 / Success
Event Submitted/Written: 02/14/2008 08:34:48 PM
Event ID/Source: 5615 / WinMgmt
Event Description:




-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type59578 / Error
Event Submitted/Written: 02/14/2008 08:53:37 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
30000szserver

Event Record #/Type59518 / Error
Event Submitted/Written: 02/14/2008 08:35:25 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
Parallel port driver%%1058

Event Record #/Type59463 / Warning
Event Submitted/Written: 02/14/2008 08:33:39 PM
Event ID/Source: 4 / E100B
Event Description:
Adapter Intel® PRO/100 VE Network Connection: Adapter Link Down

Event Record #/Type59460 / Warning
Event Submitted/Written: 02/14/2008 08:32:34 PM
Event ID/Source: 4001 / Microsoft-Windows-WLAN-AutoConfig
Event Description:


Event Record #/Type59379 / Error
Event Submitted/Written: 02/14/2008 08:11:41 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
Parallel port driver%%1058



-- End of Deckard's System Scanner: finished at 2008-02-14 21:02:17 ------------

[kahdah]

Hi there should be another log called main.txt.
Check here for it >C:\Deckard please post that log thanks.

[bluesteel522]

thanks, this is the one that said main.txt:

Deckard's System Scanner v20071014.68
Run by erikson on 2008-02-14 20:56:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
11: 2008-02-15 01:52:25 UTC - RP193 - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
10: 2008-02-15 00:46:54 UTC - RP192 - Installed STOPzilla. Available with Windows Installer version 1.2 and later.
9: 2008-02-14 00:29:02 UTC - RP191 - Windows Update
8: 2008-02-10 16:19:28 UTC - RP190 - Scheduled Checkpoint
7: 2008-02-07 22:32:57 UTC - RP189 - Installed Ad-Aware 2007


-- First Restore Point --
1: 2008-01-14 13:37:00 UTC - RP180 - Windows Update


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as erikson.exe) ---------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:00:15 PM, on 2/14/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Users\erikson\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\erikson.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9949 bytes

-- File Associations -----------------------------------------------------------

.js - jsfile - DefaultIcon - "C:\Program Files\Adobe\Adobe Dreamweaver CS3\Dreamweaver.exe",7
.js - jsfile - shell\open\command - unable to read value


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S3 UIUSys (Conexant Setup API) - c:\windows\system32\drivers\uiusys.sys <Not Verified; Conexant Systems, Inc; UIU HW Access x86 Driver (SYS)>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service (##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##) - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Computer, Inc.; Bonjour>
R2 CLCapSvc (CyberLink Background Capture Service (CBCS)) - "c:\program files\hp\quickplay\kernel\tv\clcapsvc.exe" <Not Verified; ; CLCapSvc Module>
R2 CLSched (CyberLink Task Scheduler (CTS)) - "c:\program files\hp\quickplay\kernel\tv\clsched.exe" <Not Verified; ; CLSched Module>
R2 SPCSUtilityService - "c:\program files\sprint\sierra wireless\sprint pcs connection manager\spcsutilityservice.exe" <Not Verified; Sprint Spectrum, L.L.C; Sprint PCS Connection Manager>

S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)>
S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe" <Not Verified; MicroVision Development, Inc.; SureThing CD Labeler>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-02-14 19:26:21 422 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{051CD356-6930-4F44-944A-7C9ADD5DED12}.job
2008-02-10 14:55:12 404 --a------ C:\Windows\Tasks\EasyShare Registration Task.job
2008-01-15 05:53:41 484 --a------ C:\Windows\Tasks\Norton AntiVirus - Run Full System Scan - erikson.job


-- Files created between 2008-01-14 and 2008-02-14 -----------------------------

2008-02-14 20:41:25 0 d-------- C:\Program Files\Trend Micro
2008-02-14 19:53:48 0 d-------- C:\Users\All Users\SITEguard
2008-02-14 19:47:46 0 d-------- C:\Program Files\Common Files\iS3
2008-02-14 19:47:45 0 d-------- C:\Users\All Users\STOPzilla!
2008-02-07 17:33:28 0 d-------- C:\Program Files\Lavasoft
2008-02-07 17:33:20 0 d-------- C:\Users\All Users\Lavasoft
2008-02-07 17:32:33 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-29 19:24:37 0 d-------- C:\Users\All Users\Spybot - Search & Destroy
2008-01-20 10:50:56 306947 --a------ C:\Windows\IsUninst.exe <Not Verified; InstallShield Software Corporation; InstallShield® unInstaller>
2008-01-20 10:32:27 0 d-------- C:\sj666


-- Find3M Report ---------------------------------------------------------------

2008-02-14 19:47:46 0 d-------- C:\Program Files\Common Files
2008-02-07 17:21:33 0 d-------- C:\Users\erikson\AppData\Roaming\Sammsoft
2008-01-29 16:34:43 0 d-------- C:\Program Files\Norton AntiVirus
2008-01-29 16:33:00 0 d-------- C:\Program Files\Symantec
2008-01-29 16:29:30 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-01-20 11:16:06 0 d-------- C:\Program Files\Hewlett-Packard
2008-01-18 13:08:37 0 d-------- C:\Program Files\Norton Security Scan
2008-01-16 15:15:53 0 d-------- C:\Users\erikson\AppData\Roaming\Adobe
2008-01-13 17:29:27 0 d-------- C:\Program Files\iTunes
2008-01-13 17:29:02 0 d-------- C:\Program Files\iPod
2008-01-13 17:21:11 0 d-------- C:\Program Files\QuickTime
2008-01-13 17:11:07 0 d-------- C:\Program Files\Common Files\Apple
2008-01-13 17:04:01 0 d-------- C:\Program Files\Apple Software Update
2008-01-13 14:24:59 5294 --a------ C:\logfile
2008-01-13 14:07:17 0 d-------- C:\Program Files\Kodak
2008-01-13 14:04:39 0 d-------- C:\Program Files\Common Files\Kodak
2008-01-13 14:04:00 0 d-------- C:\Program Files\Common Files\PX Storage Engine
2008-01-13 13:54:38 0 d-------- C:\Program Files\Common Files\MSSoap
2008-01-09 14:12:15 0 d-------- C:\Program Files\Windows Mail
2008-01-09 14:12:09 0 d-------- C:\Program Files\Windows Sidebar
2008-01-08 20:02:19 0 d-------- C:\Program Files\Disney
2008-01-06 13:35:31 0 --a------ C:\Windows\system32\SBRC.dat
2008-01-06 13:35:31 0 --a------ C:\Windows\system32\SBFC.dat
2008-01-06 13:34:24 0 d-------- C:\Users\erikson\AppData\Roaming\Sunbelt Software
2008-01-06 13:14:39 0 d-------- C:\Users\erikson\AppData\Roaming\PrevxCSI
2007-12-19 19:48:43 0 d-------- C:\Program Files\Macromedia
2007-12-19 19:48:43 0 d--h----- C:\Program Files\InstallShield Installation Information
2007-12-19 19:48:41 0 d-------- C:\Program Files\Common Files\Macromedia
2007-12-19 19:21:18 0 d-------- C:\Program Files\Common Files\Adobe
2007-12-18 21:17:06 0 d-------- C:\Program Files\Common Files\Control Panels


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [11/14/2006 05:02 PM]
"IgfxTray"="C:\Windows\system32\igfxtray.exe" [11/05/2006 08:02 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0\bin\jusched.exe" [06/17/2007 04:58 PM]
"WAWifiMessage"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [10/18/2006 08:56 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/10/2007 12:59 AM]
"MSConfig"="C:\Windows\system32\msconfig.exe" [11/02/2006 04:45 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AROReminder"="C:\Program Files\Advanced Registry Optimizer\ARO.exe" []

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth.lnk]
path=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
backup=C:\Windows\pss\Bluetooth.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=C:\Windows\pss\Kodak EasyShare software.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=C:\Windows\pss\WinZip Quick Pick.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
"C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe_ID0EYTHM]
C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ares]
"C:\Program Files\Ares\Ares.exe" -h

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe]
C:\Windows\ehome\ehTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
C:\Windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Health Check Scheduler]
C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpWirelessAssistant]
%ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
C:\Windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl]
%ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
"C:\Program Files\HP\QuickPlay\QPService.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\QTTask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SBCSTray]
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec PIF AlertEng]
"C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
%ProgramFiles%\Windows Defender\MSASCui.exe -hide

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
C:\Program Files\Windows Media Player\WMPNSCFG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-02-14 21:02:17 ------------

[kahdah]

Please do an online scan with Kaspersky WebScanner
(This scanner is for use with internet explorer only)
Click on "Accept"

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

[bluesteel522]

Here is the report data:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, February 16, 2008 9:41:48 PM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 16/02/2008
Kaspersky Anti-Virus database records: 569531
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 255141
Number of viruses found: 8
Number of infected objects: 30
Number of suspicious objects: 0
Duration of the scan process: 03:25:46

Infected Object Name / Virus Name / Last Action
C:\Boot\BCD Object is locked skipped
C:\Boot\BCD.LOG Object is locked skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\bqshdbir.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\ppwbycqm.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\rqomn.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0001b7f8 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0001c5cd Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0001ca9e Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0001e2b0 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0001fe7a Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00020a5c Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00020df4 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0002167c Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00021b6c Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00024059 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00025d5b Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00027a4d Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00027ea1 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp0002972f Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp000b1d40 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp000bd74b Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Users\erikson\AppData\Local\Temp\tmp00179d67 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
C:\Deckard\System Scanner\backup\Windows\temp\D653F3EC.TMP Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080205-114114-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080205-114202-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080206-161819-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080206-161836-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080206-185133-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080206-185230-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080206-193236-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080206-193309-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080207-004444-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080207-004611-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080207-172257-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080207-172409-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080210-100448-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080210-100531-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080210-122452-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080210-122523-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080213-180955-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080213-181024-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080214-192240-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080214-192343-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080214-202618-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080214-202629-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080214-204932-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\lpksetup-20080214-204942-0.log Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\WER1B02.tmp.version.txt Object is locked skipped
C:\Deckard\System Scanner\backup\Windows\temp\WER1B12.tmp.appcompat.txt Object is locked skipped
C:\ntdetect.com Object is locked skipped
C:\ntldr Object is locked skipped
C:\Program Files\Adobe\Adobe Device Central CS3\AMT\AUMProduct.cer Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\ProgramData\CyberLink\TinyDB\EPGSignal Object is locked skipped
C:\ProgramData\CyberLink\TinyDB\Schedule Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\aeb8d393c081e666f53cc2093bbb6cf5_3598c8ce-067b-4a3b-9e50-d1bec137fb0c Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\bcdaa4eac609de99860fbeab35e1f939_3598c8ce-067b-4a3b-9e50-d1bec137fb0c Object is locked skipped
C:\ProgramData\Symantec\Common Client\settings.bak Object is locked skipped
C:\ProgramData\Symantec\Common Client\settings.dat Object is locked skipped
C:\ProgramData\Symantec\LiveUpdate\2008-02-16_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\ProgramData\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\ProgramData\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\ProgramData\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\ProgramData\Symantec\SubEng\submissions.idx Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDALRT.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDCON.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDDBG.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDFW.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDIDS.log Object is locked skipped
C:\ProgramData\Symantec\SymNetDrv\SNDSYS.log Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012008021620080217\index.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\UsrClass.dat{52cb04a2-1d1a-11dc-a370-0016368b7135}.TM.blf Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\UsrClass.dat{52cb04a2-1d1a-11dc-a370-0016368b7135}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\UsrClass.dat{52cb04a2-1d1a-11dc-a370-0016368b7135}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\erikson\AppData\Local\Microsoft\Windows\WindowsUpdate.log Object is locked skipped
C:\Users\erikson\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\erikson\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\erikson\NTUSER.DAT Object is locked skipped
C:\Users\erikson\ntuser.dat.LOG1 Object is locked skipped
C:\Users\erikson\ntuser.dat.LOG2 Object is locked skipped
C:\Users\erikson\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
C:\Users\erikson\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\erikson\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Installer\MSI9C08.tmp Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\DataStore\DataStore.edb Object is locked skipped
C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log Object is locked skipped
C:\Windows\SoftwareDistribution\DataStore\Logs\tmp.edb Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\COMPONENTS Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\DEFAULT Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\SAM Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
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C:\Windows\System32\config\SECURITY Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
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C:\Windows\System32\config\SOFTWARE Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
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C:\Windows\System32\config\SYSTEM Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\schema.dat.LOG1 Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\schema.dat.LOG2 Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{3a53986d-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{3a53986d-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{3a53986d-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E0429A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E478A5DB75C9721E744C05D78DBACFD3.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
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C:\Windows\System32\winevt\Logs\Antivirus.evtx Object is locked skipped
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C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Help%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ParentalControls%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Program-Compatibility-Assistant%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Winsock-WS2HELP%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WLAN-AutoConfig%4Operational.evtx Object is locked skipped
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C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\EasyShare Registration Task.job Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1DCA6683.tmp Infected: Trojan.Win32.Agent.qt skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\22FA43F0.exe Infected: not-a-virus:AdTool.Win32.WhenU.a skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\257C792A Infected: Trojan-Downloader.Win32.Delf.acc skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\258D4B18.scr Infected: Trojan-Downloader.Win32.Delf.acc skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\68364CA2.tmp Infected: Trojan.Win32.Agent.qt skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\689E0C2F.tmp Infected: Trojan-Downloader.Win32.Agent.bdr skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6D775EDA.dll Infected: Trojan-Spy.Win32.VBStat.h skipped
C:\Windows.old\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7FFB3B81.exe Infected: not-a-virus:AdWare.Win32.SaveNow.bd skipped
C:\Windows.old\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe/data0004 Infected: not-a-virus:AdWare.Win32.Agent.aeh skipped
C:\Windows.old\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe NSIS: infected - 1 skipped

Scan process completed.

[kahdah]

Please delete this folder >C:\Deckard

And also I would delete C:\Windows.old unless you need it for anything as it is an overwritten install from windows.

Empty your recycle bin and let me know how things are running?

[bluesteel522]

Kahdah,

Thanks again for your quick responses. As of right now things appear to be working great! I haven't had a .dll error in a bit and my computer appears to be working much faster. I can't thank you enough, I did make a donation but I just wish I could have given more. Do you have any recommendations or virus protection I should add? Should I delete Hijack this or anything else that I downloaded to fix this? Let me know, and once again I can't thank you enough.

Regards,
Bryan

[kahdah]

Thank you and yes you can unistall Hijackthis and delete the folder as well.
And any thing else that we used.

I recommend a free antivirus program because as you can see that you can get infected either way.
But if you choose to install another antivirus please make sure to uninstall Norton only have one antivirus installed and running at once.
This is free and is very good at removing malware.
Of course if you get into truble you know where to come.
AVG free

After that Your log is clean.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein ->Here