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Windows won't update


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#1
alexhutch101

alexhutch101

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Hi,
I have a problem with with windows XP. I thought that it was auto -updating but that hasn't occured in a long time, niether will it update when I go to microsoft updates, I can download them one at a time manually but on running them I get an error a file is missing. Can anyone help me?
Alex
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#2
Ztruker

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Hi alexhutch101, welcome to G2G.

Try re-registering the Windows Update dlls:

1. Click on Start and Run
2. Type regsvr32 Msxml3.dll and press Enter.
3. Should get the message DllRegisterServer in Msxml3.dll succeeded, Click OK.
4. Repeat for each of the following:

REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUWEB.DLL
REGSVR32 WUAUENG.DLL


5. Reboot
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#3
alexhutch101

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have run the items you asked, restarted no joy, I just get internet explorer up, it asked to install an activex control, continues then does nothing, I'll attach a print screen of what it shows me, will try manual install of updates shortly
Alex

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#4
happyrock

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you can get the numbers of the updates you need and then download them from here at the softwarepatch...you can even download them using firefox and install them...no need to even use IE at all
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#5
alexhutch101

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HI,
now I get 'the system cannot find the specified file' then 'installation did not complete' when I manually downloaded the patches and run them
Alex
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#6
Ztruker

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See this web site for some excellent tips and troubleshooting ideas.
Ignore the part about after a Repair Install, the rest still applies:

http://support.microsoft.com/kb/943144

Good information available here also:

http://winhlp.com/?q=node/36
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