Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Random reboot with Bugcheck Errors


  • Please log in to reply

#1
Cinderz

Cinderz

    New Member

  • Member
  • Pip
  • 2 posts
I have a computer that will randomly reboot, it is usually when the user is in word or excel. I have downloaded the Windows debugger program and pulled up a minidump log, but I don't see anything that will help me figure out what is going on. I would really appreciate it if someone could help me out!! I don't know anything about coding. Here is one of the minidumps. Thank you!!

:tazz:

Microsoft ® Windows Debugger Version 6.4.0007.2
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Minidump\Mini041105-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 2000 Kernel Version 2195 (Service Pack 4) UP Free x86 compatible
Kernel base = 0x80400000 PsLoadedModuleList = 0x8046e8f0
Debug session time: Mon Apr 11 09:53:02.203 2005 (GMT-5)
System Uptime: not available
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Bugcheck code 00000BAD
Arguments fdaf2b60 81385c40 c0000005 b5b45514

ChildEBP RetAddr Args to Child
WARNING: Frame IP not in any known module. Following frames may be wrong.
b5b45a94 00000bad fdaf2b60 81385c40 c0000005 0xb764ef82

WaitForEvent failed
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
debugger is useless without the symbols (as you see)


start > run
eventvwr.msc

look for Red Xs in SYSTEM AND APPLICATIONS
  • 0

#3
Cinderz

Cinderz

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
This is the error that shows up in the event log:

Source: Save Dump
Event ID:1001

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000bad(0x8123da00, 0x813422c0, 0xc0000005, 0x6dd9db4). Microsoft Windows 2000 (V15.2195). A dump was saved in C:\winnt\minidump\minidump031805-01.dmp.

This is the only error in the event log that shows when the PC reboots. That is why I was trying to get the debugger to help me.

Thanks.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP