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Computer Dead


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#1
glassmanjpf

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Hello all you Geeks. Great site. I have to confess I committed a mortal sin by not having my two computers plugged into a surge protector. Thunder and lighting storm killed both computers. The newer computer is only 13 months old (Gateway GT 5228) the other is a Dell from 2001 (not concerned about it). Ispoke to Gateway no help, no warranty. I have replaced the power suppy with no help. I have taken the hard drive out and was able to recover my files. Without replacing the motherboard (if that's the answer) is their anything else you geeks can recommend to resurrect this pour soul or is it lost for eternity???

BTW, it was the wife who removed the surge protector, go easy!
Thanks! :)
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#2
hfcg

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What, you did not use protection? :)
What happens when you turn on the machine?
Any noises, lights, display?
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#3
glassmanjpf

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I know! When I press the on button there is nothing. No sounds, no lights, no fan. Actually the power supply has a green light on the back of it which is on and it is a new unit.
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#4
hfcg

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It sounds like a motherboard issue.
I don't suppose that you have a fuse or reset switch do you?
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#5
glassmanjpf

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I wondered the same thing. Can you describe what it might look like or where it might be?
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#6
hfcg

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Gateway does not give specs on the motherboard. So I do not know if this one even has a fuse.
A fuse could be any where, on the front of the board, or back.
Gateway probably does not use boards with a rest switch or fuse.
If you order a new board, look for third party vendors. Gateway will charge a lot more for it.
You may look for a used board at "pre owned" (now named blue raven).
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#7
happyrock

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just for the record...a surge protector would not have helped with a lightning strike/surge anyway...would have killed the surge suppressor too...if you have lightning in the area ...unplug everything from the wall socket
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#8
glassmanjpf

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Thanks for your help. I contacted blue raven to see if they have one for my computer. Depending on the cost I don't know if its worth taking a chance and it still doesn't work. Well rough lesson learned.

Thanks,
John
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#9
Johanna

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There is a switch on the back of lots of towers that has two positions, on and off, usually by the place the wall socket cord plugs in. Check to see if you have one, and toggle it.
Johanna
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#10
glassmanjpf

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Thanks for the suggestion. No on and off toggle there.

Edited by glassmanjpf, 17 February 2008 - 06:51 PM.

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