A week or so ago, we recovered our home computer from a crash that required us to revert all its settings and programs back to factory setup.
Our family has several user accounts on this computer. We are running Verizon FiOS on Internet Explorer 6.0, Windows XP. Connecting to and browsing the internet in the Explorer browser works fine. However, when a program on our computer tries to access the internet, we get a variety of error messages.
When trying to register Microsoft Publisher through the internet, the Wizard says "A communication error has occured. Your request can not be processed at this time."
When trying to connect to the iTunes store through iTunes, it says "iTunes could not connect to the iTunes store. The network connection was refused." A similar error reads "Check your internet connection, or try again later."
If it helps any, our programs can link to their online help pages, and clicking stuff from the programs like "Visit Microsoft Publisher Online" etc. does work in bringing us to the web.
I've done several searches to try to remedy the problem, but I'm just not coming up with anything. If anyone could shed some light, I'd greatly appreciate it!