Posted 16 February 2008 - 09:20 PM
Posted 16 February 2008 - 10:01 PM
Edited by Kat, 16 February 2008 - 10:11 PM.
Posted 16 February 2008 - 10:20 PM
Let's see if we can figure out what's trying to install and stop it.
Right click on the Taskbar and choose "Task Manager". Under the "Applications" tab, list for me what is shown as "Running".
Then, with nothing else open, click on the "Processes" tab and let me know what processes are using the most memory.
Posted 16 February 2008 - 10:38 PM
Posted 16 February 2008 - 10:54 PM
Please go to the Malware Forum and follow the instructions you'll find there.
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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