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System problem: wireless suddenly stopped working!


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#1
linag

linag

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On startup I get the error message:

Intel PROSet/Wireless
Error loading plug-ins. Application will exit.

When trying to access "services" it won't open! Computer was FINE yesterday and now I can't do anything! I tried a system restore but it didn't work.

Please help... thank you!

Lina
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#2
jaxisland

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First thing I would do, is find out exactly what part number your wireless card is.
If you go to Start -> Right click My Computer -> click Manage
Then on the left select Device Manager
On the right scroll down to Network Adapters and hit the + sign
Once you know what the model number is go to the Intel site Here and put it in the search box.
Download the appropriate driver and install it.
Reboot and see if the error goes away.

IF it does not, then do this:
Go to Start -> Right click My Computer -> click Manage
Then on the left select Device Manager
On the right scroll down to Network Adapters and hit the + sign
Right click on the wireless adapter and click Uninstall
Reboot your PC
When windows starts let it find the adapter again and it should find the driver and reinstall itself
Then check to make sure the error is gone.
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#3
linag

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OK, I will try that. If I run check disk by the way the problem goes away until I reboot then it stops working again. So I should be able to go online and download the driver again.

Thanks :)
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#4
linag

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OK, so your first recommendation did not work. :) Here's the other problem, when I restart and my wireless goes out, it also takes out some of the device manager things (like services, computer management, device manager...). I am starting to wonder if this is not a virus?? When I go to computer management I first get an error message and then on the right-hand side in the computer management window I get the error message: Snap-in Creation Failed. It gives me a CLSID as well. I also cannot click on network connections. I hear the "click" sound, but nothing happens.

I was able to access the network adapter through device manager and tried to uninstall to no avail. Computer totally froze up! Then it asked to restart... still get same error message. Oh, and the "connect to" item in my start menu also disappeared ... weird!

Although when I go into device manager, the intel pro device doesn't have an x on it anymore, but it's still there. tried updating the driver too, and uninstall again, nothing.

What to do??
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#5
jaxisland

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Do you have access to an XP install disk?

If you do I would run a repair off the install disk.
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#6
linag

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I will try that...
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#7
linag

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I reinstalled xp and that seems to have fixed the problem! Thanks a bunch!!

Lina

:)
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#8
jaxisland

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Your welcome :)
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