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control pannel dissapeared [RESOLVED]


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#16
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O4 - HKCU\..\Run: [Undefined] C:\WINDOWS\system32\winter.exe

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe




Now we need to fix your problems by making a .reg file. Copy the code below into a Notepad file. Name the file as fix.reg, change the "Save as Type" to "All files" and save it on the desktop.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=-

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoControlPanel"=-
"NoWindowsUpdate"=-

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]

[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8dae84ce-3b00-11db-8cbc-00038a000015}]


Then double click on the fix.reg file, when it prompts to merge click "Yes".



Reboot and post a new DSS log
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#17
stevemax

stevemax

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Okay, here it is:


Deckard's System Scanner v20071014.68
Run by Steve & Amy on 2008-02-22 17:41:54
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 503 MiB (512 MiB recommended).


-- HijackThis (run as Steve & Amy.exe) -----------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:41:58 PM, on 2/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Steve & Amy\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\STEVE&~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Audible Download Manager.lnk = C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualap...rg/activegs.cab
O16 - DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} (CPlayFirstTriJinxControl Object) - http://zone.msn.com/...nx.1.0.0.87.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {49E67060-2C0D-415E-94C7-52A49F73B2F1} (CPlayFirstPiratePoppersControl Object) - http://zone.msn.com/...rs.1.0.0.39.cab
O16 - DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} (Bridge Installer) - http://cdn2.zone.msn...s/heartbeat.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...ploader_v10.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 8496 bytes

-- Files created between 2008-01-22 and 2008-02-22 -----------------------------

2008-02-20 19:16:02 0 d-------- C:\Documents and Settings\Steve & Amy\Application Data\Malwarebytes
2008-02-20 19:15:48 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-02-20 19:15:47 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-02-19 20:09:03 2958 --a------ C:\WINDOWS\system32\tmp.reg
2008-02-19 19:53:38 85504 --a------ C:\WINDOWS\system32\VACFix.exe <Not Verified; S!Ri.URZ; VACFix>
2008-02-19 19:53:38 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-02-17 18:45:34 0 d-------- C:\WINDOWS\system32\ActiveScan
2008-02-17 16:58:19 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-02-17 16:58:12 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-02-17 16:58:12 0 d-------- C:\Documents and Settings\Steve & Amy\Application Data\SUPERAntiSpyware.com
2008-02-17 15:55:04 0 d-------- C:\Documents and Settings\Steve & Amy\Application Data\Grisoft
2008-02-17 15:49:12 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-02-17 15:23:39 0 d--h----- C:\WINDOWS\system32\GroupPolicy
2008-02-16 22:56:51 0 d-------- C:\Documents and Settings\Steve & Amy\Application Data\SiteAdvisor
2008-02-16 22:56:51 0 d-------- C:\Documents and Settings\All Users\Application Data\McAfee
2008-02-16 20:47:02 691545 --a------ C:\WINDOWS\unins000.exe
2008-02-16 20:47:02 3452 --a------ C:\WINDOWS\unins000.dat
2008-02-16 15:20:22 0 d-------- C:\Documents and Settings\LocalService\Application Data\SiteAdvisor
2008-02-16 15:20:22 0 d-------- C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2008-02-09 17:19:36 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-02-20 19:19:16 0 d-------- C:\Program Files\Common Files
2008-02-19 19:57:32 0 d-------- C:\Program Files\Dl_cats
2008-02-17 19:48:09 0 d-------- C:\Program Files\Trend Micro
2008-02-17 19:23:21 0 d-------- C:\Program Files\QuickTime
2008-02-17 19:20:54 0 d-------- C:\Program Files\Microsoft ActiveSync
2008-02-17 19:20:17 0 d-a------ C:\Program Files\Linksys EasyLink Advisor
2008-02-17 19:19:39 0 d-------- C:\Program Files\iTunes
2008-02-17 19:18:48 0 d-------- C:\Program Files\Digital Line Detect
2008-02-17 19:18:39 0 d-------- C:\Program Files\Dell Photo AIO Printer 924
2008-02-17 19:17:11 0 d-------- C:\Program Files\Common Files\Command Software
2008-02-17 19:16:53 0 d-------- C:\Program Files\BAE
2008-02-17 16:57:44 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-16 22:56:51 0 d-------- C:\Program Files\Google
2008-02-16 22:56:14 0 d-------- C:\Program Files\Best Buy Rhapsody
2008-02-16 15:20:24 0 d-------- C:\Program Files\SiteAdvisor
2008-02-09 17:30:25 0 d-------- C:\Documents and Settings\Steve & Amy\Application Data\Adobe
2008-02-09 17:19:45 0 d-------- C:\Program Files\Common Files\Adobe
2008-02-09 11:52:47 4 --a------ C:\WINDOWS\system32\CB05EB
2008-02-01 04:16:35 0 d-------- C:\Program Files\DIGStream
2008-01-02 14:56:39 0 d-------- C:\Program Files\Bazooka Scanner
2008-01-02 14:55:24 0 d-------- C:\Program Files\Enigma Software Group
2007-12-20 23:11:52 81920 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [09/29/2005 01:01 PM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [10/14/2005 07:49 PM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [10/14/2005 07:46 PM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [10/14/2005 07:50 PM]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [10/05/2005 02:12 AM]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [09/08/2005 04:20 AM]
"dlccmon.exe"="C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" [10/21/2005 01:40 AM]
"VerizonServicepoint.exe"="C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe" [02/01/2006 05:33 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [10/30/2006 09:36 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [10/25/2006 06:58 PM]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [09/08/2005 06:20 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 10:16 PM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 03:25 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/10/2004 04:00 AM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" []
"H/PC Connection Agent"="C:\PROGRA~1\MI3AA1~1\wcescomm.exe" [06/26/2006 03:13 PM]
"EasyLinkAdvisor"="C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" [03/15/2007 05:16 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 10:24 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

C:\Documents and Settings\Steve & Amy\Start Menu\Programs\Startup\
DING!.lnk - C:\Program Files\Southwest Airlines\Ding\Ding.exe [6/22/2006 1:15:48 PM]
ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE [10/20/2005 12:04:08 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Audible Download Manager.lnk - C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe [10/3/2006 5:42:38 PM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [8/22/2006 9:08:43 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""




-- End of Deckard's System Scanner: finished at 2008-02-22 17:42:21 ------------
  • 0

#18
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Your logs are clean ! We need to do a few things

  • Make sure you have an Internet Connection.
  • Double-click WinPFind3U.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
  • 0

#19
stevemax

stevemax

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Thanks Rorschach112.
Everything is cool! I really appreciate your help.
  • 0

#20
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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