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Win32 Trojans [RESOLVED]


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#1
cmac24

cmac24

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Avast alerted me of a trojan and after a scan listed these viruses as infecting files:
Win32:Trojan-gen. {VC}
Win32:Agent-RNK. [Trj]
Win32:Downloader-gen [Trj]

I did a couple of searches but didn't dind references to these exact virus. Does anyone here know what they might be? Right now they are in the Avast chest. Should I just delete them? Should I delete them in safe mode? Is there another program I should use to make sure I don't have any other issues?

Thanks in advance.
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#2
Essexboy

Essexboy

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Hi there before I can help I will need a tad more information

Download & Run HijackThis.exe

  • Download HJTInstall.exe to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Copy/Paste the log to your next reply please.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
  • 0

#3
cmac24

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Thanks for the quick response:

Logfile of HijackThis v1.99.1
Scan saved at 11:18:02 AM, on 2/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\5klz6h55.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\5klz6h55.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1152238376609
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#4
Essexboy

Essexboy

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Well nothing jumps out at me there so lets look a little deeper

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

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#5
cmac24

cmac24

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Main.txt
Deckard's System Scanner v20071014.68
Run by Owner on 2008-02-19 22:53:00
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
86: 2008-02-20 03:53:19 UTC - RP1140 - Deckard's System Scanner Restore Point
85: 2008-02-19 19:14:40 UTC - RP1139 - Installed AnswerWorks 4.0 Runtime - English
84: 2008-02-19 19:12:33 UTC - RP1138 - Installed TurboTax Deluxe 2007
83: 2008-02-19 18:46:15 UTC - RP1137 - Printer Driver PDF995 Printer Driver Installed
82: 2008-02-19 17:23:04 UTC - RP1136 - System Checkpoint


-- First Restore Point --
1: 2007-11-22 15:05:20 UTC - RP1055 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

System Drive C: has 3.35 GiB (less than 15%) free.


-- HijackThis (run as Owner.exe) -----------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-19 23:01:16
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system\hpsysdrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP\Digital Imaging\Unload\HpqCmon.exe
C:\WINDOWS\system32\hphmon05.exe
C:\hp\KBD\kbd.exe
C:\WINDOWS\ltmsg.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\uTorrent\utorrent.exe
C:\Documents and Settings\Owner\Desktop\dss.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft...amp;ar=iesearch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: (no name) - - (no file)
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: https://turbotax.com (HKCU)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.micr...heckControl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1152238376609
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} () - http://v4.windowsupd...8063.8511805556
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O18 - Protocol: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\PKMCDO.DLL
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL
O18 - Protocol: mso-offdap - {3D9F03FA-7A94-11D3-BE81-0050048385D1} - C:\Program Files\Common Files\Microsoft Shared\Web Components\10\OWC10.DLL
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\symwsc.exe


--
End of file - 9868 bytes

-- HijackThis Fixed Entries (C:\DOCUME~1\Owner\MYDOCU~1\DOWNLO~1\backups\) -----

backup-20060707-074355-190 O4 - HKCU\..\Run: [7bf74f97.exe] C:\Documents and Settings\Owner\Local Settings\Application Data\7bf74f97.exe
backup-20060707-074639-195 O4 - HKLM\..\Run: [7bf74f97.exe] C:\WINDOWS\system32\7bf74f97.exe
backup-20060709-235715-174 O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
backup-20060709-235715-402 O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
backup-20060709-235715-622 O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
backup-20060709-235715-797 O4 - Startup: PowerReg Scheduler V3.exe
backup-20060709-235715-956 O21 - SSODL: fairydom - {5839511e-ec1b-4f91-ace3-fb88e52f5239} - (no file)

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R3 Pcouffin (Low level access layer for CD devices) - c:\windows\system32\drivers\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>
R3 SunkFilt (Alcor Micro Corp - 9360) - c:\windows\system32\drivers\sunkfilt.sys <Not Verified; Alcor Micro Corp.; SunkFilt>

S1 InCDPass - c:\windows\system32\drivers\incdpass.sys (file missing)
S1 InCDRm (InCD Reader) - c:\windows\system32\drivers\incdrm.sys (file missing)
S3 Sunkfiltp (HP && Alcor Micro Corp for Phison) - c:\windows\system32\drivers\sunkfiltp.sys (file missing)
S4 InCDFs (InCD File System) - c:\windows\system32\drivers\incdfs.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>

S2 Automatic LiveUpdate Scheduler - "c:\program files\symantec\liveupdate\aluschedulersvc.exe" (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-02-19 22:58:00 366 --a------ C:\WINDOWS\Tasks\Symantec NetDetect.job
2008-02-08 15:49:44 408 --a------ C:\WINDOWS\Tasks\Norton Security Scan.job
2008-02-08 14:16:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-01-19 and 2008-02-19 -----------------------------

2008-02-19 13:45:54 0 d-------- C:\Documents and Settings\All Users\Application Data\pdf995
2008-02-19 13:45:53 249856 --a------ C:\WINDOWS\system32\pdfmona.dll <Not Verified; TODO: <Company name>; TODO: <Product name>>
2008-02-19 13:45:53 51716 --a------ C:\WINDOWS\system32\pdf995mon.dll
2008-02-19 13:44:52 0 d-------- C:\Program Files\pdf995
2008-02-19 13:38:17 0 d-------- C:\WINDOWS\PrimoPDF
2008-02-19 13:38:17 0 d-------- C:\Program Files\activePDF


-- Find3M Report ---------------------------------------------------------------

2008-02-19 23:01:34 0 d-------- C:\Documents and Settings\Owner\Application Data\uTorrent
2008-02-19 17:36:07 0 d-------- C:\Program Files\Quicken
2008-02-19 14:14:43 0 d-------- C:\Program Files\Common Files\AnswerWorks 4.0
2008-02-19 14:14:41 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-02-19 14:03:50 0 d-------- C:\Program Files\TurboTax
2008-02-08 15:00:01 0 d-------- C:\Program Files\Norton Security Scan
2008-01-31 18:39:01 0 d-------- C:\Documents and Settings\Owner\Application Data\AdobeUM
2008-01-13 12:07:26 0 d-------- C:\Documents and Settings\Owner\Application Data\Macromedia
2007-12-28 12:41:39 0 d-------- C:\Program Files\Trader's Little Helper
2007-12-26 18:49:52 0 d-------- C:\Program Files\Java


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [05/07/1998 06:04 PM]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [04/07/2003 09:07 AM]
"CamMonitor"="c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe" [10/07/2002 09:23 AM]
"HPHUPD05"="C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [05/23/2003 05:03 AM]
"HPHmon05"="C:\WINDOWS\System32\hphmon05.exe" [05/23/2003 04:55 AM]
"KBD"="C:\HP\KBD\KBD.EXE" [02/11/2003 10:02 PM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [08/19/2003 10:01 AM]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [09/13/2002 11:42 PM]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [08/19/2003 04:56 AM]
"nwiz"="nwiz.exe" [08/19/2003 04:56 AM C:\WINDOWS\system32\nwiz.exe]
"LTMSG"="LTMSG.exe" [07/14/2003 07:52 PM C:\WINDOWS\ltmsg.exe]
"PS2"="C:\WINDOWS\system32\ps2.exe" [10/16/2002 06:57 PM]
"Sunkist2k"="C:\Program Files\Multimedia Card Reader\shwicon2k.exe" [08/14/2003 08:11 PM]
"NWEReboot"="" []
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [12/04/2007 08:00 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 01:11 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/29/2007 05:24 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [09/26/2007 01:42 PM]
"WinampAgent"="C:\Program Files\Winamp\winampa.exe" [10/10/2007 12:28 AM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"="nview.dll,nViewLoadHook" []
"AIM"="C:\Program Files\AIM\aim.exe" [02/04/2004 03:29 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 02:56 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"BackupNotify"="c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe" [06/22/2003 11:25 PM]

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [8/29/2003 6:05:35 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [7/7/2003 10:20:40 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]
Quicken Scheduled Updates.lnk - C:\Program Files\Quicken\bagent.exe [7/29/2003 9:49:48 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"=0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- D:\Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{31cd8f9c-7d78-11dc-b76f-000ea64a66e1}]
AutoRun\command- N:\wd_windows_tools\setup.exe




-- End of Deckard's System Scanner: finished at 2008-02-19 23:02:18 ------------

extra.txt
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 3.00GHz
CPU 1: Intel® Pentium® 4 CPU 3.00GHz
Percentage of Memory in Use: 70%
Physical Memory (total/avail): 511.29 MiB / 150.96 MiB
Pagefile Memory (total/avail): 1250.31 MiB / 896.36 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1920.61 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 143.53 GiB total, 3.35 GiB free.
D: is Fixed (FAT32) - 5.5 GiB total, 0.93 GiB free.
E: is Removable (No Media)
F: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is CDROM (No Media)
K: is CDROM (No Media)
L: is Removable (No Media)
O: is Fixed (FAT32) - 232.83 GiB total, 7.8 GiB free.

\\.\PHYSICALDRIVE0 - ST3160021A - 149.05 GiB - 2 partitions
\PARTITION0 - Unknown - 5.52 GiB - D:
\PARTITION1 (bootable) - Installable File System - 143.53 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device

\\.\PHYSICALDRIVE5 - HP psc 2175 USB Device

\\.\PHYSICALDRIVE6 - WD 2500JB External USB Device - 232.88 GiB - 1 partition
\PARTITION0 - Unknown - 232.88 GiB - O:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: avast! antivirus 4.7.1098 [VPS 080219-0] v4.7.1098 (ALWIL Software)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\BitTorrent\\btdownloadgui.exe"="C:\\Program Files\\BitTorrent\\btdownloadgui.exe:*:Enabled:btdownloadgui"
"C:\\CDROMBB\\Online\\Baseball.exe"="C:\\CDROMBB\\Online\\Baseball.exe:*:Enabled:Baseball"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Disabled:Windows Messenger"
"C:\\Program Files\\WinMX\\WinMX.exe"="C:\\Program Files\\WinMX\\WinMX.exe:*:Enabled:WinMX Application"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\CDROMBB10\\Online\\Baseball.exe"="C:\\CDROMBB10\\Online\\Baseball.exe:*:Enabled:Baseball"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\CDROMBB11\\CDROMBB\\Online\\Baseball.exe"="C:\\CDROMBB11\\CDROMBB\\Online\\Baseball.exe:*:Enabled:Baseball"
"C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupXu.exe"="C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupXu.exe:*:Enabled:MSI starter"
"C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe"="C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe:*:Enabled:MSI starter"
"C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe"="C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe:*:Enabled:Nero Home"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\uTorrent\\utorrent.exe"="C:\\Program Files\\uTorrent\\utorrent.exe:*:Enabled:µTorrent"
"C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2006\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\\CDROMBB12\\CDROMBB\\Online\\Baseball.exe"="C:\\CDROMBB12\\CDROMBB\\Online\\Baseball.exe:*:Enabled:Baseball"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Owner\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=CMAC24
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Owner
LOGONSERVER=\\CMAC24
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\services;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 3, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0303
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_02\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
TMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
USERDOMAIN=CMAC24
USERNAME=Owner
USERPROFILE=C:\Documents and Settings\Owner
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

Owner (admin)
Administrator (new local, admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
--> C:\Program Files\Nero\Nero 7\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> c:\WINDOWS\System32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> C:\WINDOWS\UNNeroBackItUp.exe /UNINSTALL
--> C:\WINDOWS\UNNeroMediaHome.exe /UNINSTALL
--> C:\WINDOWS\UNNeroShowTime.exe /UNINSTALL
--> C:\WINDOWS\UNNeroVision.exe /UNINSTALL
--> C:\WINDOWS\UNRecode.exe /UNINSTALL
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{39DA87A1-0B26-4562-A70C-2A6147366E47}\Setup.exe"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F765BD0-B900-4EDE-A90B-61C8A9E95C42}\Setup.exe"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BAD59025-5B73-4E12-B789-0028C5A573C2}\Setup.exe"
--> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nvhp.inf
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
µTorrent --> "C:\Program Files\uTorrent\uninstall.exe"
µTorrent --> "C:\Program Files\uTorrent\uTorrent.exe" /UNINSTALL
Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~2\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~2\INSTALL.LOG
Adobe Atmosphere Player for Acrobat and Adobe Reader --> C:\WINDOWS\atmoUn.exe
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Photoshop Album 2.0 Starter Edition --> MsiExec.exe /I{11B569C2-4BF6-4ED0-9D17-A4273943CB24}
Adobe Reader 6.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-000000000001}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
AnswerWorks 4.0 Runtime - English --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}\setup.exe" -l0x9 -removeonly
AOL Instant Messenger --> C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
Apple Mobile Device Support --> MsiExec.exe /I{3EBD3749-304E-4A4C-9575-C00E5F015217}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
ArcSoft ShowBiz 2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{791B20D4-AE59-4DE9-B45F-BA01F3D0A493}\setup.exe" -l0x9
avast! Antivirus --> rundll32 C:\PROGRA~1\ALWILS~1\Avast4\Setup\setiface.dll,RunSetup
Blackhawk Striker from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\E28167F1-3F42-40C7-9119-1D5A97444F10\Uninstall.exe"
Blasterball 2 from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\8C4E79CC-03E1-43AA-9910-9A5113F24603\Uninstall.exe"
Bounce Symphony from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\D11F7128-8CBD-408B-8BF8-034604DEDD42\Uninstall.exe"
Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
DivX Codec --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Content Uploader --> C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Converter --> C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player --> C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
DivxToDVD 0.4.0.67 --> "C:\Program Files\vso\DivxToDVD\unins000.exe"
Exact Audio Copy 0.95b4 --> C:\Program Files\Exact Audio Copy\uninst.exe
Excavation from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\C56C66C3-3462-4A3F-8661-9E18362A5E7C\Uninstall.exe"
ExtractNow --> "C:\Program Files\ExtractNow\unins000.exe"
Five Card Frenzy from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\DA44615A-C243-46A4-8E47-184CFF33CD38\Uninstall.exe"
FLAC Installer 1.1.0m (remove only) --> C:\Program Files\FLAC\uninstall.exe
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
HijackThis 1.99.1 --> C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\0XWDMN2J\HijackThis.exe /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Deskjet Preloaded Printer Drivers --> MsiExec.exe /X{F419D20A-7719-4639-8E30-C073A040D878}
HP Instant Support --> C:\PROGRA~1\HPINST~1\UNWISE.EXE C:\PROGRA~1\HPINST~1\INSTALL.LOG
HP Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
HP Photo & Imaging 3.1 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Photo and Imaging 2.0 - Photosmart Cameras --> MsiExec.exe /X{5D7F0A0E-369E-46C0-9F99-FAB21A064781}
HP PSC & OfficeJet 3.0 --> "C:\Program Files\HP\Digital Imaging\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{CC0A24CB-87C9-4F1C-A1F2-F87D8D4DDCAF}
HPIZ311 --> MsiExec.exe /X{F247869D-3643-4A9F-821B-3534145928E3}
Intel® Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
IntelliMover Data Transfer Demo --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{14589F05-C658-4594-9429-D437BA688686}\Setup.exe" -l0x9
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
iPod for Windows 2006-03-23 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{2070F79D-46BC-4EEA-8F02-9B4DCABAE7CB} /l1033
iTunes --> MsiExec.exe /I{B045B608-4A47-4C77-9EAD-06C394503306}
Java 2 Runtime Environment, SE v1.4.2 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142000}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
KBD --> C:\HP\KBD\KBD.EXE uninstalled
MakeTorrent v2.1 --> "C:\Program Files\Maketorrent 2\uninstall.exe"
Memories Disc Creator 2.0 --> MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Office XP Media Content --> MsiExec.exe /I{90300409-6000-11D3-8CFE-0050048383C9}
Microsoft Office XP Small Business --> MsiExec.exe /I{91130409-6000-11D3-8CFE-0050048383C9}
Microsoft Plus! Digital Media Edition --> MsiExec.exe /I{C6A7AF96-4EB1-4AAE-8318-1AB393C64F88}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Windows Journal Viewer --> MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA7}
Microsoft Works 7.0 --> MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
mkw Audio Compression Toolkit --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Michael K. Weise\mkw Audio Compression Toolkit\Uninst.isu"
Monkey's Audio --> "C:\Program Files\Monkey's Audio\unins000.exe"
Multimedia Card Reader --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{145CACAF-9B34-41FC-BE49-7D510A253E78}
Nero 7 Ultra Edition --> MsiExec.exe /I{C02E178A-52FA-3266-E945-BE38D3171033}
Netscape (7.1) --> C:\WINDOWS\NSUninst.exe /ua "7.1b1 (en)"
Norton Security Scan --> MsiExec.exe /I{DA15D535-5E1D-4076-B520-8571346D6238}
Norton WMI Update --> MsiExec.exe /X{1526D87C-A955-4FAB-BF18-697BA457E352}
NVIDIA GART Driver --> C:\WINDOWS\System32\nvugart.exe Uninstall C:\WINDOWS\System32\Nvgart.nvu,NVIDIA GART Driver
Orbital from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\62067F4C-84A9-45B9-8573-B90468B0A3EF\Uninstall.exe"
Otto from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\BFBCBAE3-8293-4215-9C4F-C2402C118EDB\Uninstall.exe"
Overball from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\6723E59E-322A-417A-8E03-27A61E18253C\Uninstall.exe"
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PC-Doctor for Windows --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F7CCFA3-D926-4882-B2A5-A0217ED25597}\Setup.exe"
Pdf995 --> C:\Program Files\pdf995\setup.exe uninstall
PdfEdit995 --> C:\Program Files\pdf995\res\utilities\thinsetup.exe - uninstall
Photodex Presenter --> C:\Program Files\Photodex Presenter\uninst.exe
Photosmart 140,240,7200,7600,7700,7900 Series --> C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\setup\hpzscr01.exe -datfile hphscr01.dat
Polar Bowler from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\36317AE4-57EC-4F3E-B828-009A3DD96BE8\Uninstall.exe"
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 combined Win32 extensions --> C:\Python22\Lib\SITE-P~1\UNWISE~1.EXE C:\Python22\Lib\SITE-P~1\w32inst.log
Python 2.2.1 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
Quicken 2004 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8} anything
QuickTime --> MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Slyder from Hewlett-Packard Desktops (remove only) --> "C:\Program Files\WildTangent\Apps\GameChannel\Games\C2C3C2DB-7D8A-4E20-B527-E3149FAECC3A\Uninstall.exe"
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Spybot - Search & Destroy 1.2 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
SpywareGuard v2.2 --> "C:\Program Files\SpywareGuard\unins000.exe"
Strat-O-Matic CD-ROM Ver10.0 --> C:\CDROMB~1\CDROMBB\UNWISE.EXE C:\CDROMB~1\CDROMBB\INSTALL.LOG
Strat-O-Matic CD-ROM Ver11.0 --> C:\CDROMB~2\CDROMBB\UNWISE.EXE C:\CDROMB~2\CDROMBB\INSTALL.LOG
Strat-O-Matic CD-ROM Ver12.0 --> C:\CDROMB~3\CDROMBB\UNWISE.EXE C:\CDROMB~3\CDROMBB\INSTALL.LOG
Strat-O-Matic CD-ROM Ver9.0 --> C:\CDROMBB\UNWISE.EXE C:\CDROMBB\INSTALL.LOG
TagScanner 4.9 build 497b Beta --> "C:\Program Files\TagScanner\unins000.exe"
toolkit --> c:\Windows\HPTK\unhptkit.exe
Trader's Little Helper 2.0.1 --> "C:\Program Files\Trader's Little Helper\Uninstall\unins000.exe"
TurboTax Deluxe 2007 --> C:\Program Files\TurboTax\Deluxe 2007\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2007\Uninstall.log" -NoGui
TurboTax Deluxe Deduction Maximizer 2006 --> C:\Program Files\TurboTax\Deluxe 2006\TaxUnst.EXE "C:\Program Files\TurboTax\Deluxe 2006\Uninstall.log" -NoGui
TurboTax ItsDeductible 2006 --> MsiExec.exe /X{AFF1EA96-9C23-4249-B7D4-CD4B54D4582F}
Updates from HP --> C:\WINDOWS\BWUnin-6.2.3.66.exe -AppId 137903
VSO CopyToDVD 3 --> "C:\Program Files\VSO\unins000.exe"
WD Diagnostics --> MsiExec.exe /X{0AB76F69-E761-4CFA-B9B0-A1906B4E9E4B}
WexTech AnswerWorks --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}\SETUP.EXE" -l0x9 -eliminate
WildTangent Multiplayer Library --> C:\WINDOWS\wt\backup\1.6.1.002\wcmdmgr.exe -uninstall wtdmmp
Winamp --> "C:\Program Files\Winamp\UninstWA.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Yahoo! Internet Mail --> C:\WINDOWS\system32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\Common\ymmapi.dll
Zone Deluxe Games --> MsiExec.exe /I{66C018BD-6F16-4B32-B4CD-1DC1B21FBDFF}


-- Application Event Log -------------------------------------------------------

Event Record #/Type1170 / Success
Event Submitted/Written: 02/19/2008 02:12:20 PM
Event ID/Source: 1102 / .NET Runtime Optimization Service
Event Description:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Succesfully compiled: System.Web.Services, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a

Event Record #/Type1168 / Success
Event Submitted/Written: 02/19/2008 02:12:16 PM
Event ID/Source: 1102 / .NET Runtime Optimization Service
Event Description:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Succesfully compiled: System.Web.RegularExpressions, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a

Event Record #/Type1166 / Success
Event Submitted/Written: 02/19/2008 02:12:15 PM
Event ID/Source: 1102 / .NET Runtime Optimization Service
Event Description:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Succesfully compiled: System.Web.Mobile, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a

Event Record #/Type1164 / Success
Event Submitted/Written: 02/19/2008 02:12:08 PM
Event ID/Source: 1102 / .NET Runtime Optimization Service
Event Description:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Succesfully compiled: System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a

Event Record #/Type1162 / Success
Event Submitted/Written: 02/19/2008 02:11:45 PM
Event ID/Source: 1102 / .NET Runtime Optimization Service
Event Description:
.NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Succesfully compiled: System.Transactions, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type148169 / Error
Event Submitted/Written: 02/19/2008 03:14:02 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The nVidia WDM A/V Crossbar service failed to start due to the following error:
%%1058

Event Record #/Type148168 / Error
Event Submitted/Written: 02/19/2008 03:14:02 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The nVidia WDM Video Capture (universal) service failed to start due to the following error:
%%1058

Event Record #/Type148167 / Error
Event Submitted/Written: 02/19/2008 03:14:02 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The mrtRate service failed to start due to the following error:
%%2

Event Record #/Type148166 / Error
Event Submitted/Written: 02/19/2008 03:14:02 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Automatic LiveUpdate Scheduler service failed to start due to the following error:
%%3

Event Record #/Type148162 / Error
Event Submitted/Written: 02/19/2008 02:18:41 PM
Event ID/Source: 59 / SideBySide
Event Description:
Generate Activation Context failed for C:\Program Files\TurboTax\Deluxe 2007\32bit\QBSendError20.dll.
Reference error message: The operation completed successfully.
.



-- End of Deckard's System Scanner: finished at 2008-02-19 23:02:18 ------------
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there I can see that you have used Hijackthis to fix some elements and still have a partial install of Norton

I will clear Norton first as that may affect what we do next

First download the Norton removal tool from here http://service1.syma...005033108162039 and save to your desktop

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

Java 2 Runtime Environment, SE v1.4.2
Java™ 6 Update 2
Plus anything called Norton or Symantec


Reboot your computer and run the removal tool

NEXT

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
  • 0

#7
cmac24

cmac24

    Member

  • Topic Starter
  • Member
  • PipPip
  • 52 posts
ComboFix 08-02-21 - Owner 2008-02-20 19:53:03.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.243 [GMT -5:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
D:\Autorun.inf

----- BITS: Possible infected sites -----

hxxp://au.download.windowsupőj
.
((((((((((((((((((((((((( Files Created from 2008-01-21 to 2008-02-21 )))))))))))))))))))))))))))))))
.

2008-02-20 07:02 . 2008-02-20 07:02 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\pdf995
2008-02-20 07:02 . 2008-02-20 07:02 28 --a------ C:\WINDOWS\pdf995.ini
2008-02-19 22:52 . 2008-02-19 22:52 <DIR> d-------- C:\Deckard
2008-02-19 13:45 . 2008-02-20 07:34 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\pdf995
2008-02-19 13:45 . 2008-02-19 13:45 249,856 --a------ C:\WINDOWS\system32\pdfmona.dll
2008-02-19 13:45 . 2008-02-19 13:45 51,716 --a------ C:\WINDOWS\system32\pdf995mon.dll
2008-02-19 13:45 . 2008-02-20 07:34 60 --a------ C:\WINDOWS\wpd99.drv
2008-02-19 13:44 . 2008-02-19 13:45 <DIR> d-------- C:\Program Files\pdf995
2008-02-19 13:38 . 2008-02-19 13:38 <DIR> d-------- C:\WINDOWS\PrimoPDF
2008-02-19 13:38 . 2008-02-19 13:38 <DIR> d-------- C:\Program Files\activePDF
2008-02-16 14:38 . 2008-02-16 15:24 9,036 --a------ C:\s38c.f
2008-02-16 14:38 . 2008-02-16 15:24 2,041 --a------ C:\s38c.h
2008-02-16 14:38 . 2008-02-16 15:24 608 --a------ C:\s38c.g
2008-02-16 14:38 . 2008-02-16 14:38 9 --a------ C:\s38c.j
2008-02-16 14:24 . 2008-02-16 14:24 7,813 --a------ C:\s38c.jb
2008-02-16 14:23 . 2008-02-16 14:23 7,813 --a------ C:\s38c.ja
2008-02-16 14:23 . 2008-02-16 14:23 7,813 --a------ C:\s38c.j9
2008-02-16 14:23 . 2008-02-16 14:23 7,813 --a------ C:\s38c.j8
2008-02-13 08:43 . 2008-02-13 08:43 2,406,348 --a------ C:\s38c.42

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-21 00:46 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-02-21 00:41 --------- d-----w C:\Documents and Settings\Owner\Application Data\uTorrent
2008-02-21 00:36 --------- d-----w C:\Program Files\Norton Security Scan
2008-02-19 22:36 --------- d-----w C:\Program Files\Quicken
2008-02-19 19:14 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-02-19 19:14 --------- d-----w C:\Program Files\Common Files\AnswerWorks 4.0
2008-02-19 19:03 --------- d-----w C:\Program Files\TurboTax
2008-01-31 23:39 --------- d-----w C:\Documents and Settings\Owner\Application Data\AdobeUM
2007-12-28 17:41 --------- d-----w C:\Program Files\Trader's Little Helper
2007-12-26 23:49 --------- d-----w C:\Program Files\Java
2007-12-07 02:21 824,832 ----a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 ------w C:\WINDOWS\system32\oleaut32.dll
2007-12-04 13:04 837,496 ----a-w C:\WINDOWS\system32\aswBoot.exe
2007-12-04 12:54 95,608 ----a-w C:\WINDOWS\system32\AVASTSS.scr
2006-11-02 03:22 72,680 ----a-w C:\Documents and Settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
2004-05-23 13:03 3,598,600 ----a-w C:\Program Files\ssfsetup347.exe
2004-05-19 02:08 156,832 ----a-w C:\Program Files\hijackthis.zip
2004-05-06 22:48 2,267,377 ----a-w C:\Program Files\spywareblastersetup.exe
2004-05-06 22:47 3,662,787 ----a-w C:\Program Files\spybotsd12.exe
2004-04-19 00:39 1,760,378 ----a-w C:\Program Files\aaw6.exe
2005-05-12 14:20 495,956 --sha-w C:\WINDOWS\assembly\GAC\hpqpsrac\tunvrd.bak1
2005-06-05 14:58 545,171 --sha-w C:\WINDOWS\assembly\GAC\hpqpsrac\tunvrd.bak2
2006-09-16 12:18 0 --sha-w C:\WINDOWS\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"="nview.dll" [2003-08-19 04:56 852038 C:\WINDOWS\system32\nview.dll]
"AIM"="C:\Program Files\AIM\aim.exe" [2004-02-04 15:29 61440]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"BackupNotify"="c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe" [2003-06-22 23:25 24576]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 18:04 52736]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2003-04-07 09:07 114688]
"CamMonitor"="c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe" [2002-10-07 09:23 90112]
"HPHUPD05"="C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-05-23 05:03 49152]
"HPHmon05"="C:\WINDOWS\System32\hphmon05.exe" [2003-05-23 04:55 483328]
"KBD"="C:\HP\KBD\KBD.EXE" [2003-02-11 22:02 61440]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 10:01 110592]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2002-09-13 23:42 212992]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-08-19 04:56 4841472]
"nwiz"="nwiz.exe" [2003-08-19 04:56 323584 C:\WINDOWS\system32\nwiz.exe]
"LTMSG"="LTMSG.exe" [2003-07-14 19:52 40960 C:\WINDOWS\ltmsg.exe]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2002-10-16 18:57 81920]
"Sunkist2k"="C:\Program Files\Multimedia Card Reader\shwicon2k.exe" [2003-08-14 20:11 139264]
"NWEReboot"="" []
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 08:00 79224]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 05:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 13:42 267064]
"WinampAgent"="C:\Program Files\Winamp\winampa.exe" [2007-10-10 00:28 36352]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 18:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-07-07 10:20:40 233472]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
Quicken Scheduled Updates.lnk - C:\Program Files\Quicken\bagent.exe [2003-07-29 21:49:48 57344]

S2 nvcap;nVidia WDM Video Capture (universal);C:\WINDOWS\system32\DRIVERS\nvcap.sys [2003-07-30 04:15]
S2 NVXBAR;nVidia WDM A/V Crossbar;C:\WINDOWS\system32\DRIVERS\NVxbar.sys [2003-07-30 04:15]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{31cd8f9c-7d78-11dc-b76f-000ea64a66e1}]
\Shell\AutoRun\command - N:\wd_windows_tools\setup.exe

.
Contents of the 'Scheduled Tasks' folder
"2008-02-08 19:16:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-20 19:57:27
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-20 19:58:15
ComboFix-quarantined-files.txt 2008-02-21 00:58:07
.
2008-02-13 08:09:08 --- E O F ---


Logfile of HijackThis v1.99.1
Scan saved at 8:00:38 PM, on 2/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\5klz6h55.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\5klz6h55.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1152238376609
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
  • 0

#8
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
A few more bits to remove :)

1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
C:\s38c.f
C:\s38c.h
C:\s38c.g
C:\s38c.j
C:\s38c.jb
C:\s38c.ja
C:\s38c.j9
C:\s38c.j8
C:\s38c.42

3. Then in the text file go to FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES

4. Save the above as CFScript.txt

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image


5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
  • A new HijackThis log.

THEN

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Logs required : Combofix and Malwarebytes plus how is your system running now ?
  • 0

#9
cmac24

cmac24

    Member

  • Topic Starter
  • Member
  • PipPip
  • 52 posts
Logfile of HijackThis v1.99.1
Scan saved at 1:08:02 PM, on 2/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\5klz6h55.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\5klz6h55.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1152238376609
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe


ComboFix 08-02-21 - Owner 2008-02-22 12:59:40.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.270 [GMT -5:00]
Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Owner\Desktop\cfscript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-01-22 to 2008-02-22 )))))))))))))))))))))))))))))))
.

2008-02-20 07:02 . 2008-02-20 07:02 <DIR> d-------- C:\Documents and Settings\Owner\Application Data\pdf995
2008-02-20 07:02 . 2008-02-20 07:02 28 --a------ C:\WINDOWS\pdf995.ini
2008-02-19 22:52 . 2008-02-19 22:52 <DIR> d-------- C:\Deckard
2008-02-19 13:45 . 2008-02-20 07:34 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\pdf995
2008-02-19 13:45 . 2008-02-19 13:45 249,856 --a------ C:\WINDOWS\system32\pdfmona.dll
2008-02-19 13:45 . 2008-02-19 13:45 51,716 --a------ C:\WINDOWS\system32\pdf995mon.dll
2008-02-19 13:45 . 2008-02-20 07:34 60 --a------ C:\WINDOWS\wpd99.drv
2008-02-19 13:44 . 2008-02-19 13:45 <DIR> d-------- C:\Program Files\pdf995
2008-02-19 13:38 . 2008-02-19 13:38 <DIR> d-------- C:\WINDOWS\PrimoPDF
2008-02-19 13:38 . 2008-02-19 13:38 <DIR> d-------- C:\Program Files\activePDF
2008-02-16 14:38 . 2008-02-16 15:24 9,036 --a------ C:\s38c.f
2008-02-16 14:38 . 2008-02-16 15:24 2,041 --a------ C:\s38c.h
2008-02-16 14:38 . 2008-02-16 15:24 608 --a------ C:\s38c.g
2008-02-16 14:38 . 2008-02-16 14:38 9 --a------ C:\s38c.j
2008-02-16 14:24 . 2008-02-16 14:24 7,813 --a------ C:\s38c.jb
2008-02-16 14:23 . 2008-02-16 14:23 7,813 --a------ C:\s38c.ja
2008-02-16 14:23 . 2008-02-16 14:23 7,813 --a------ C:\s38c.j9
2008-02-16 14:23 . 2008-02-16 14:23 7,813 --a------ C:\s38c.j8
2008-02-13 08:43 . 2008-02-13 08:43 2,406,348 --a------ C:\s38c.42

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-22 17:59 --------- d-----w C:\Documents and Settings\Owner\Application Data\uTorrent
2008-02-21 00:46 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-02-21 00:36 --------- d-----w C:\Program Files\Norton Security Scan
2008-02-19 22:36 --------- d-----w C:\Program Files\Quicken
2008-02-19 19:14 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-02-19 19:14 --------- d-----w C:\Program Files\Common Files\AnswerWorks 4.0
2008-02-19 19:03 --------- d-----w C:\Program Files\TurboTax
2008-01-31 23:39 --------- d-----w C:\Documents and Settings\Owner\Application Data\AdobeUM
2007-12-28 17:41 --------- d-----w C:\Program Files\Trader's Little Helper
2007-12-26 23:49 --------- d-----w C:\Program Files\Java
2007-12-07 02:21 824,832 ----a-w C:\WINDOWS\system32\wininet.dll
2007-12-04 18:38 550,912 ------w C:\WINDOWS\system32\oleaut32.dll
2007-12-04 13:04 837,496 ----a-w C:\WINDOWS\system32\aswBoot.exe
2007-12-04 12:54 95,608 ----a-w C:\WINDOWS\system32\AVASTSS.scr
2006-11-02 03:22 72,680 ----a-w C:\Documents and Settings\Owner\Application Data\GDIPFONTCACHEV1.DAT
2004-05-23 13:03 3,598,600 ----a-w C:\Program Files\ssfsetup347.exe
2004-05-19 02:08 156,832 ----a-w C:\Program Files\hijackthis.zip
2004-05-06 22:48 2,267,377 ----a-w C:\Program Files\spywareblastersetup.exe
2004-05-06 22:47 3,662,787 ----a-w C:\Program Files\spybotsd12.exe
2004-04-19 00:39 1,760,378 ----a-w C:\Program Files\aaw6.exe
2005-05-12 14:20 495,956 --sha-w C:\WINDOWS\assembly\GAC\hpqpsrac\tunvrd.bak1
2005-06-05 14:58 545,171 --sha-w C:\WINDOWS\assembly\GAC\hpqpsrac\tunvrd.bak2
2006-09-16 12:18 0 --sha-w C:\WINDOWS\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"="nview.dll" [2003-08-19 04:56 852038 C:\WINDOWS\system32\nview.dll]
"AIM"="C:\Program Files\AIM\aim.exe" [2004-02-04 15:29 61440]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"BackupNotify"="c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe" [2003-06-22 23:25 24576]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 18:04 52736]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2003-04-07 09:07 114688]
"CamMonitor"="c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe" [2002-10-07 09:23 90112]
"HPHUPD05"="C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-05-23 05:03 49152]
"HPHmon05"="C:\WINDOWS\System32\hphmon05.exe" [2003-05-23 04:55 483328]
"KBD"="C:\HP\KBD\KBD.EXE" [2003-02-11 22:02 61440]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 10:01 110592]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2002-09-13 23:42 212992]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-08-19 04:56 4841472]
"nwiz"="nwiz.exe" [2003-08-19 04:56 323584 C:\WINDOWS\system32\nwiz.exe]
"LTMSG"="LTMSG.exe" [2003-07-14 19:52 40960 C:\WINDOWS\ltmsg.exe]
"PS2"="C:\WINDOWS\system32\ps2.exe" [2002-10-16 18:57 81920]
"Sunkist2k"="C:\Program Files\Multimedia Card Reader\shwicon2k.exe" [2003-08-14 20:11 139264]
"NWEReboot"="" []
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 08:00 79224]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 05:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 13:42 267064]
"WinampAgent"="C:\Program Files\Winamp\winampa.exe" [2007-10-10 00:28 36352]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 18:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2003-07-07 10:20:40 233472]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 01:01:04 83360]
Quicken Scheduled Updates.lnk - C:\Program Files\Quicken\bagent.exe [2003-07-29 21:49:48 57344]

S2 nvcap;nVidia WDM Video Capture (universal);C:\WINDOWS\system32\DRIVERS\nvcap.sys [2003-07-30 04:15]
S2 NVXBAR;nVidia WDM A/V Crossbar;C:\WINDOWS\system32\DRIVERS\NVxbar.sys [2003-07-30 04:15]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{31cd8f9c-7d78-11dc-b76f-000ea64a66e1}]
\Shell\AutoRun\command - N:\wd_windows_tools\setup.exe

.
Contents of the 'Scheduled Tasks' folder
"2008-02-08 19:16:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-22 13:04:34
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-22 13:05:33
ComboFix-quarantined-files.txt 2008-02-22 18:05:23
ComboFix2.txt 2008-02-21 00:58:15
.
2008-02-13 08:09:08 --- E O F ---
  • 0

#10
Essexboy

Essexboy

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Whilst you are running MBAM I willl post the next stage

OK they were folders that I needed to delete - not files :)

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    C:\s38c.f
    C:\s38c.h
    C:\s38c.g
    C:\s38c.j
    C:\s38c.jb
    C:\s38c.ja
    C:\s38c.j9
    C:\s38c.j8
    C:\s38c.42
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
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#11
cmac24

cmac24

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mbam
Malwarebytes' Anti-Malware 1.05
Database version: 392

Scan type: Quick Scan
Objects scanned: 27058
Time elapsed: 6 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Move it
C:\s38c.f moved successfully.
C:\s38c.h moved successfully.
C:\s38c.g moved successfully.
C:\s38c.j moved successfully.
C:\s38c.jb moved successfully.
C:\s38c.ja moved successfully.
C:\s38c.j9 moved successfully.
C:\s38c.j8 moved successfully.
C:\s38c.42 moved successfully.

OTMoveIt2 v1.0.20 log created on 02222008_132540
  • 0

#12
Essexboy

Essexboy

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How is your system running now ?
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#13
cmac24

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Seems to be running fine. It was running fine before, except for the trojans that avast picked up. Is it ok to delete them from the virus chest? Should I do it in safe mode?

Thanks for your help.
  • 0

#14
Essexboy

Essexboy

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You can now empty the chest

Now the best part of the day ----- Your log now appears clean :)

Double click OTMoveIt once again and you should see a CleanUp! button, press that button, you may get prompted by your firewall that OTMoveIt wants to contact the internet, allow this, a cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will delete all the tools you have downloaded plus itself. MBAM will need to be uninstalled manually



Now to get you off to a good start we will re-set your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your your restore point but this is my method:

1. Select Start > All Programs > Accessories > System tools > System Restore.
2. On the dialogue box that appears select Create a Restore Point
3. Click NEXT
4. Enter a name e.g. Clean
5. Click CREATE

You now have a clean restore point, to get rid of the bad ones:

1. Select Start > All Programs > Accessories > System tools > Disk Cleanup.
2. In the Drop down box that appears select your main drive e.g. C
3. Click OK
4. The System will do some calculation and the display a dialogue box with TABS
5. Select the More Options Tab.
6. At the bottom will be a system restore box with a CLEANUP button click this
7. Accept the Warning and select OK again, the program will close and you are done



Now that you are clean, to help protect your computer in the future I recommend that you get the following free program:
  • SpywareBlaster to help prevent spyware from installing in the first place.
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?


Keep safe :)
  • 0

#15
cmac24

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Thank you very much for all your help.
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