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Please help.....


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#1
kg703

kg703

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Ok, by boyfriend was at my laptop one morning and by the time i got up he said the computer had shut itself down and had started running disk clean up without him clicking anything. (my memory was not low by the way so story is very fishy) anyway, it has deleted everything - my photos, my videos all my college work and of course everything I've done on my thesis which is due to be handed in in 2 months. Starting all over is horrible and it sucked losing every photgraph I've taken in the past 2 years(Did I mention I was the clever one who didnt back anything up??) So basically is there a way to recover all of this- iv tried every search and looked on the nte but I seem to be the only one with this problem lol. help!
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#2
hfcg

hfcg

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hello, and welcome to Geeks To Go.
The Disk cleanup utility would not have deleted what you said was missing.
My guess is that malware may have infected your computer.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
There are data recovery services, and software, but they are very expensive.
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